CRNO: 18798
UseCase ID: 1
Description: NTT Routing on SMP ref: 14305
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1
To verify that when an SR is created under Technical Services, with a configured Trouble Ticket, undergoes an SMP Health Check for rectification. After rectification upon SMP Reopen the system correctly assigns the SR to the appropriate ABM and FT.
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1
To verify that when an SR is created under Technical Services, with a configured Trouble Ticket, undergoes an SMP Health Check for rectification. After rectification upon SMP Reopen the system correctly assigns the SR to the appropriate ABM and FT.
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1
To verify that when an SR is created under Technical Services, with a configured Trouble Ticket, undergoes an SMP Health Check for rectification. After rectification upon SMP Reopen the system correctly assigns the SR to the appropriate ABM and FT.