| 23003 |
2 |
IM |
28 |
SOL-IM-FC-Impact Analysis |
F
|
To be execute again. |
WCT |
05-Feb-2026 |
|
| 23003 |
3 |
SRC |
1 |
Number Type. New a MSISDN Type |
P
|
OK |
WCT |
04-Feb-2026 |
|
| 23003 |
3 |
SRC |
2 |
Number Type. Modify a MSISDN Type |
P
|
Ok |
WCT |
04-Feb-2026 |
|
| 23003 |
3 |
SRC |
3 |
Number Type. Delete a MSISDN Type |
P
|
ok |
WCT |
04-Feb-2026 |
|
| 23003 |
3 |
SRC |
4 |
Number segment. New a MSISDN Segment Rule |
P
|
Ok |
WCT |
04-Feb-2026 |
|
| 23003 |
3 |
SRC |
5 |
Number segment. Modify a MSISDN Segment Rule |
P
|
Ok |
WCT |
04-Feb-2026 |
|
| 23003 |
3 |
SRC |
6 |
Number segment. Delete a MSISDN Segment Rule |
P
|
Ok |
WCT |
04-Feb-2026 |
|
| 23003 |
3 |
SRC |
7 |
Number Grade. New a MSISDN Grade |
P
|
Ok |
WCT |
04-Feb-2026 |
|
| 23003 |
3 |
SRC |
8 |
Number Grade. Modify a MSISDN Grade |
P
|
Ok |
WCT |
04-Feb-2026 |
|
| 23003 |
3 |
SRC |
9 |
Number Grade. Delete a MSISDN Grade |
P
|
Ok |
WCT |
04-Feb-2026 |
|
| 23003 |
3 |
SRC |
10 |
MSISDN Batch Creation By Service Number |
P
|
Ok |
WCT |
04-Feb-2026 |
|
| 22935 |
1 |
Complaint Registration & Tracking on Ufone Website |
1 |
Complaint Registration & Tracking on Ufone Website |
P
|
Ok |
PTCL |
30-Jan-2026 |
|
| 23003 |
2 |
|
21 |
SOL-IM-FC-Device Management-UC-Resource Replacement (DSLAM) |
P
|
ok |
WCT |
29-Jan-2026 |
|
| 23003 |
2 |
|
25 |
SOL-IM-FC-Resource Log Management |
F
|
will be execute again |
WCT |
29-Jan-2026 |
|
| 23003 |
2 |
|
26 |
Resource Order Management |
F
|
Not ok |
WCT |
29-Jan-2026 |
|
| 23003 |
2 |
|
27 |
Service Inventory Management |
F
|
Not ok |
WCT |
29-Jan-2026 |
|
| 23003 |
2 |
|
29 |
Discovery & Synchronization (Collection) |
P
|
Executed |
WCT |
28-Jan-2026 |
|
| 23003 |
2 |
|
30 |
Discovery & Synchronization (Pipe instance) |
P
|
Ok |
WCT |
28-Jan-2026 |
|
| 23003 |
2 |
|
31 |
Discovery & Synchronization (Data Synchronization) |
F
|
Will be execute again. |
WCT |
28-Jan-2026 |
|
| 23003 |
1 |
IT |
3 |
System Parameter Management |
P
|
Ok |
WCT |
27-Jan-2026 |
|
| 23003 |
1 |
IT |
4 |
Area Management |
P
|
Ok |
WCT |
27-Jan-2026 |
|
| 23003 |
1 |
IT |
5 |
Role Management |
P
|
Ok |
WCT |
27-Jan-2026 |
|
| 23003 |
1 |
IT |
6 |
User Management |
P
|
Ok |
WCT |
27-Jan-2026 |
|
| 23003 |
1 |
IT |
7 |
Job Management |
P
|
Ok |
WCT |
27-Jan-2026 |
|
| 23003 |
1 |
IT |
8 |
Organization & Staff Management |
P
|
Ok |
WCT |
27-Jan-2026 |
|
| 23003 |
1 |
IT |
9 |
Data Privilege Definition |
P
|
Ok |
WCT |
27-Jan-2026 |
|
| 23003 |
1 |
IT |
10 |
Data Privilege Configuration |
P
|
Ok |
WCT |
27-Jan-2026 |
|
| 23003 |
1 |
IT |
11 |
Log Management |
P
|
Ok |
WCT |
27-Jan-2026 |
|
| 23003 |
1 |
IT |
12 |
Interface Log |
P
|
Ok |
WCT |
27-Jan-2026 |
|
| 23003 |
1 |
IT |
1 |
Portal Management |
P
|
ok |
WCT |
27-Jan-2026 |
|
| 22307 |
1 |
POMS to COPS |
1 |
Verify modify order flows to COPS for KYC |
P
|
ok |
PTCL |
27-Jan-2026 |
|
| 22307 |
2 |
POMS to COPS |
1 |
Verify restore order flows to COPS for KYC |
P
|
ok |
PTCL |
27-Jan-2026 |
|
| 22307 |
3 |
COPS Portal |
1 |
Verify new flag to differentiate order types |
P
|
ok |
PTCL |
27-Jan-2026 |
|
| 23003 |
1 |
IT |
2 |
Directory Menu Management |
P
|
Ok |
WCT |
27-Jan-2026 |
|
| 3333 |
1 |
crm ui function |
1 |
Testing data |
P
|
fail |
IBM |
10-Jan-2026 |
|
| 3333 |
1 |
crm ui function |
3 |
fgg |
F
|
fail |
IBM |
10-Jan-2026 |
|
| 20999 |
1 |
Create Traffic Routing Rule – PTCL 1218 |
1 |
Verify user can create routing rule for PTCL 1218 |
P
|
ok call landed on Sales RWp |
ExpertFlow |
06-Jan-2026 |
|
| 22409 |
1 |
Quality of Installation Survey through WhatsApp |
1 |
CSR login with valid credentials |
P
|
ok |
PTCL |
02-Jan-2026 |
|
| 22409 |
1 |
Quality of Installation Survey through WhatsApp |
2 |
Verify Survey button visibility |
P
|
ok |
PTCL |
02-Jan-2026 |
|
| 22409 |
1 |
Quality of Installation Survey through WhatsApp |
3 |
Select Quality of Installation survey |
P
|
ok |
PTCL |
02-Jan-2026 |
|
| 22409 |
1 |
Quality of Installation Survey through WhatsApp |
4 |
Fetch customer data with valid PSTN |
P
|
ok |
PTCL |
02-Jan-2026 |
|
| 22409 |
1 |
Quality of Installation Survey through WhatsApp |
10 |
Remarks mandatory when No selected |
P
|
ok |
PTCL |
02-Jan-2026 |
|
| 22409 |
1 |
Quality of Installation Survey through WhatsApp |
11 |
Prevent duplicate survey submission |
P
|
ok |
PTCL |
02-Jan-2026 |
|
| 22409 |
1 |
Quality of Installation Survey through WhatsApp |
5 |
Enter mobile when PSTN not found |
P
|
ok |
PTCL |
02-Jan-2026 |
|
| 22409 |
1 |
Quality of Installation Survey through WhatsApp |
6 |
Verify WhatsApp default selection |
P
|
ok |
PTCL |
02-Jan-2026 |
|
| 22409 |
1 |
Quality of Installation Survey through WhatsApp |
7 |
Send survey via WhatsApp |
P
|
ok |
PTCL |
02-Jan-2026 |
|
| 22409 |
1 |
Quality of Installation Survey through WhatsApp |
8 |
Send survey via SMS |
P
|
ok |
PTCL |
02-Jan-2026 |
|
| 22409 |
1 |
Quality of Installation Survey through WhatsApp |
9 |
Submit Quality of Installation survey |
P
|
ok |
PTCL |
02-Jan-2026 |
|
| 22667 |
1 |
POMS Enhancements for Devices Vendor Partnerships |
1 |
Verify Devices Portfolio is Available in POMS |
P
|
ok |
PTCL |
29-Dec-2025 |
|
| 22667 |
1 |
POMS Enhancements for Devices Vendor Partnerships |
16 |
Verify Excel/CSV Export |
P
|
ok |
PTCL |
29-Dec-2025 |
|
| 22667 |
1 |
POMS Enhancements for Devices Vendor Partnerships |
12 |
Verify Vendor Edit Order Error Fix |
P
|
ok |
PTCL |
29-Dec-2025 |
|
| 22667 |
1 |
POMS Enhancements for Devices Vendor Partnerships |
8 |
Verify Single Page Workflow for Processing & Dispatch |
P
|
Ok |
PTCL |
29-Dec-2025 |
|
| 22667 |
1 |
POMS Enhancements for Devices Vendor Partnerships |
9 |
Verify New Sale Type 'PTCL Owner Extender' |
P
|
Ok |
PTCL |
29-Dec-2025 |
|
| 22667 |
1 |
POMS Enhancements for Devices Vendor Partnerships |
10 |
Verify SR Generation in Siebel for Extender |
P
|
Ok |
PTCL |
29-Dec-2025 |
|
| 22667 |
1 |
POMS Enhancements for Devices Vendor Partnerships |
17 |
Validate Completed Orders Monthly Report |
P
|
Ok |
PTCL |
29-Dec-2025 |
|
| 15942 |
1 |
Advance Billing2 |
161 |
API Respnse time |
P
|
Ok |
IBM |
24-Dec-2025 |
|
| 15942 |
1 |
Advance Billing2 |
162 |
User is able to Pay |
P
|
Ok |
IBM |
24-Dec-2025 |
|
| 15942 |
1 |
Advance Billing2 |
145 |
Purchase of Hardware, package upgrade, Bolt-on and Static IP |
P
|
Ok |
IBM |
24-Dec-2025 |
|
| 15942 |
1 |
Advance Billing2 |
149 |
User is able to view Unbilled amount summary in agreed format |
P
|
Ok |
IBM |
24-Dec-2025 |
|
| 15942 |
1 |
Advance Billing2 |
150 |
API Respnse time |
P
|
Ok |
IBM |
24-Dec-2025 |
|
| 15942 |
1 |
Advance Billing2 |
151 |
User is able to Pay |
P
|
Ok |
IBM |
24-Dec-2025 |
|
| 15942 |
1 |
Advance Billing2 |
160 |
User is able to view Unbilled amount summary in agreed format |
P
|
Ok |
IBM |
24-Dec-2025 |
|
| 15942 |
1 |
|
132 |
Validate IT procedure for applying remaining VASes services through jobOnce Siebel user shift customer from Postpaid to Advance and in case agent mitsakenly do not add any VAS that was previously enabled in postpaid.In this case there must be some Job to run and find out the missed VAS also and enable it on Advance customer |
P
|
Ok ACK: BY Rabia from CC |
IBM |
24-Dec-2025 |
|
| 15942 |
1 |
Advance Billing2 |
291 |
WCT will verify Bulk Migartion Part |
P
|
Ok ACK: BY Ashar and Usman |
IBM |
24-Dec-2025 |
|
| 15942 |
1 |
Advance Billing2 |
243 |
Prorate/Full month |
P
|
ok |
IBM |
23-Dec-2025 |
|
| 15942 |
1 |
Advance Billing2 |
244 |
Instant/Next month |
P
|
ok |
IBM |
23-Dec-2025 |
|
| 15942 |
1 |
Advance Billing2 |
245 |
Separate rules for separate services |
P
|
ok |
IBM |
23-Dec-2025 |
|
| 15942 |
1 |
Advance Billing2 |
247 |
2.1.3 RPC/upgrade/downgrade/activation/deletion Rules: |
P
|
ok |
IBM |
23-Dec-2025 |
|
| 15942 |
1 |
Advance Billing2 |
248 |
Shoq : To be charged for complete month or pro-rated regardless of activation or deactivation date |
P
|
ok |
IBM |
23-Dec-2025 |
|
| 15942 |
1 |
Advance Billing2 |
249 |
IPTV : To be charged for complete month or pro-rated regardless of activation or deactivation date |
P
|
ok |
IBM |
23-Dec-2025 |
|
| 15942 |
1 |
|
131 |
Validate IT procedure for applying remaining VASes services through jobOnce Siebel user shift customer from Postpaid to Advance and in case agent mitsakenly do not add any VAS that was previously enabled in postpaid.In this case there must be some Job to run and find out the missed VAS also and enable it on Advance customer |
P
|
Ok |
IBM |
23-Dec-2025 |
|
| 22191 |
1 |
Changes in e-Payment user management |
4 |
Resend OTP within 60 seconds |
P
|
Ok |
PTCL |
23-Dec-2025 |
|
| 22191 |
1 |
Changes in e-Payment user management |
5 |
Resend OTP after 60 seconds |
P
|
Ok |
PTCL |
23-Dec-2025 |
|
| 22191 |
1 |
Changes in e-Payment user management |
7 |
Login from two devices |
P
|
Ok |
PTCL |
23-Dec-2025 |
|
| 22191 |
1 |
Changes in e-Payment user management |
6 |
Enter wrong OTP 5 times |
P
|
Ok |
PTCL |
23-Dec-2025 |
|
| 22191 |
1 |
Changes in e-Payment user management |
8 |
Successful login |
P
|
Ok |
PTCL |
23-Dec-2025 |
|
| 22191 |
1 |
Changes in e-Payment user management |
9 |
OTP stored securely |
P
|
Ok |
PTCL |
23-Dec-2025 |
|
| 22191 |
1 |
Changes in e-Payment user management |
10 |
OTP events logged |
P
|
Ok |
PTCL |
23-Dec-2025 |
|
| 15942 |
1 |
Advance Billing2 |
250 |
VAS / Static IP : To be charged for complete month or pro-rated regardless of activation or deactivation date |
P
|
ok |
IBM |
23-Dec-2025 |
|
| 15942 |
1 |
Advance Billing2 |
251 |
Voice only: Line rent to be charged for complete month or pro-rated regardless of activation or deactivation date |
P
|
ok |
IBM |
23-Dec-2025 |
|
| 15942 |
1 |
Advance Billing2 |
296 |
PSTN (New connection month) |
P
|
ok |
IBM |
23-Dec-2025 |
|
| 15942 |
1 |
|
297 |
Broadbankd (New Connection month) |
P
|
ok |
IBM |
23-Dec-2025 |
|
| 15942 |
1 |
Advance Billing2 |
298 |
IPTV (New connection Month) |
P
|
ok |
IBM |
23-Dec-2025 |
|
| 15942 |
1 |
Advance Billing2 |
299 |
VAS/Add-on/Shoq/Static IP/Bolt-On (New connection month) |
P
|
ok |
IBM |
23-Dec-2025 |
|
| 15942 |
1 |
Advance Billing2 |
300 |
PSTN (Termination month) |
P
|
ok |
IBM |
23-Dec-2025 |
|
| 15942 |
1 |
Advance Billing2 |
301 |
Broadbankd (Termination month) |
P
|
ok |
IBM |
23-Dec-2025 |
|
| 15942 |
1 |
Advance Billing2 |
302 |
IPTV (Termination Month) |
P
|
ok |
IBM |
23-Dec-2025 |
|
| 15942 |
1 |
Advance Billing2 |
303 |
VAS/Add-on/Shoq/Static IP/Bolt-On (Termination month) |
P
|
ok |
IBM |
23-Dec-2025 |
|
| 22191 |
1 |
Changes in e-Payment user management |
1 |
Login with valid credentials and OTP |
P
|
ok |
PTCL |
23-Dec-2025 |
|
| 22191 |
1 |
Changes in e-Payment user management |
2 |
Enter incorrect OTP |
P
|
ok |
PTCL |
23-Dec-2025 |
|
| 22191 |
1 |
Changes in e-Payment user management |
3 |
OTP expired |
P
|
Ok |
PTCL |
23-Dec-2025 |
|
| 20009 |
1 |
GPON Auto Eligibility/Feasibility |
59 |
Restore Order > GPON > Create a Restore order with promo, where ports are available and move order till WFRA in Maximo. Revise the order in Siebel with promo, where spare ports are available in Maximo and Auto Eligibility shall return FDH value and shall call the backend system for Promo Eligibility check. |
P
|
ok |
IBM |
22-Dec-2025 |
|
| 20009 |
1 |
GPON Auto Eligibility/Feasibility |
61 |
xDSL to GPON migration Order > GPON > Create an order with promo, where ports are available and move order till WFRA in Maximo. Revise the order in Siebel with promo, where spare ports are available in Maximo and Auto Eligibility shall return FDH value and shall call the backend system for Promo Eligibility check. |
P
|
ok |
IBM |
22-Dec-2025 |
|
| 20009 |
1 |
GPON Auto Eligibility/Feasibility |
52 |
New Migration Order > xDSL to GPON > Create a New Order with promo, where no spare ports for available FAT/NAP are available. Eligibility process should not return the FDH and display updated error prompt |
P
|
ok |
IBM |
22-Dec-2025 |
|
| 15942 |
1 |
Advance Billling 2 |
223 |
Email |
P
|
ok |
IBM |
22-Dec-2025 |
|
| 15942 |
1 |
Advance Billing2 |
285 |
Waada Subscription Testing
WADA is DS
Need to enable/subscribe for Advance customer |
P
|
ok |
IBM |
22-Dec-2025 |
|
| 20009 |
1 |
GPON Auto Eligibility/Feasibility |
48 |
New Order > GPON > Create an order with promo, where no spare ports for available FAT/NAP are available. Eligibility process should not return the FDH and display updated error prompt |
P
|
ok |
IBM |
22-Dec-2025 |
|
| 20009 |
1 |
GPON Auto Eligibility/Feasibility |
49 |
New Order > GPON > Create an order with promo, where spare ports are available. Auto Eligibility shall return FDH value and shall call the backend system for Promo Eligibility check and shall follow the feasibility process and so on accordingly. |
P
|
ok |
IBM |
22-Dec-2025 |
|
| 20009 |
1 |
GPON Auto Eligibility/Feasibility |
50 |
Restore Order > GPON > Create an order with promo, where no spare ports for available FAT/NAP are available. Eligibility process should not return the FDH and display updated error prompt |
P
|
ok |
IBM |
22-Dec-2025 |
|
| 20009 |
1 |
GPON Auto Eligibility/Feasibility |
51 |
Restore Order > GPON > Create an order with promo, where spare ports are available. Auto Eligibility shall return FDH value and shall call the backend system for Promo Eligibility check and shall follow the feasibility process and so on accordingly. |
P
|
ok |
IBM |
22-Dec-2025 |
|
| 15942 |
1 |
Advance Billing2 |
286 |
Waada De-activation Testing
WADA is DS
Need to disbale/Un-subscribe for Advance customer |
P
|
ok |
IBM |
22-Dec-2025 |
|
| 20009 |
1 |
GPON Auto Eligibility/Feasibility |
54 |
New Order > GPON > Create an order with promo, where ports are available and move order till WFRA in Maximo. Mark order as Not Feasible in Maximo, and then “Proceed” from Siebel with promo, where no spare ports for available FAT/NAP are available. Eligibility process should not return the FDH and display updated error prompt. |
F
|
fail |
IBM |
22-Dec-2025 |
|
| 20009 |
1 |
GPON Auto Eligibility/Feasibility |
53 |
New Migration Order > xDSL to GPON > Create a New Order with promo, where spare ports are available. Auto Eligibility shall return FDH value and shall call the backend system for Promo Eligibility check and shall follow the feasibility process and so on accordingly. |
P
|
ok |
IBM |
22-Dec-2025 |
|
| 20009 |
1 |
GPON Auto Eligibility/Feasibility |
55 |
New Order > GPON > Create an order with promo, where ports are available and move order till WFRA in Maximo. Mark order as Not Feasible in Maximo, and then “Proceed” from Siebel with promo, where spare ports of FAT/NAP are available in Maximo. Auto Eligibility shall return FDH value and shall call the backend system for Promo Eligibility check. |
P
|
ok |
IBM |
22-Dec-2025 |
|
| 20009 |
1 |
GPON Auto Eligibility/Feasibility |
56 |
New Order > GPON > Create an order with promo, where ports are available and move order till WFRA in Maximo. Revise the order in Siebel with promo, where no spare ports for available FAT/NAP are available. Eligibility process should not return the FDH and display updated error prompt |
P
|
ok |
IBM |
22-Dec-2025 |
|
| 20009 |
1 |
GPON Auto Eligibility/Feasibility |
57 |
New Order > GPON > Create an order with promo, where ports are available and move order till WFRA in Maximo. Revise the order in Siebel with promo, where spare ports are available in Maximo. Auto Eligibility shall return FDH value and shall call the backend system for Promo Eligibility check |
P
|
ok |
IBM |
22-Dec-2025 |
|
| 20009 |
1 |
GPON Auto Eligibility/Feasibility |
58 |
Restore Order > GPON > Create a Restore order with promo, where ports are available and move order till WFRA in Maximo. Revise the order in Siebel with promo, where no spare ports for available FAT/NAP are available. Eligibility process should not return the FDH and display updated error prompt |
P
|
ok |
IBM |
22-Dec-2025 |
|
| 15942 |
1 |
Advance Billing2 |
191 |
Migration from Copper (Postpaid) to Fiber (Advance) with installation charges and package change within same month on Fiber after 15 days of migration, along with FUP charges, Hardware Purchase, Bolt-on. Pro rate charges calculation and advance billing along with bill line items will be verified |
P
|
observation of installation charges |
IBM |
22-Dec-2025 |
|
| 15942 |
1 |
Advance Billing2 |
192 |
Migration from Copper (Advance) to Fiber (Advance) with installation charges and package change within same month on Fiber after 15 days of migration, along with Variable charges, Hardware Purchase, Static IP. Pro rate charges calculation and advance billing along with bill line items will be verified |
P
|
observation of installation charges |
IBM |
22-Dec-2025 |
|
| 15942 |
1 |
Advance Billing2 |
193 |
New installation on Copper (Advance) with installation and Migrate to Fiber (Advance) with installation charges within same month, Charge extra Drop wire, IPTV Remote Control. Merged line items will be verified in this case. |
P
|
observation of installation charges |
IBM |
22-Dec-2025 |
|
| 15942 |
1 |
Advance Billing2 |
287 |
Shoq to be active on QP packages and billing to be validated. |
P
|
ok |
IBM |
19-Dec-2025 |
|
| 15942 |
1 |
Advance Billing2 |
226 |
Dbill |
P
|
ok |
IBM |
19-Dec-2025 |
|
| 15942 |
1 |
Advance Billing2 |
222 |
SMS |
P
|
ok |
IBM |
19-Dec-2025 |
|
| 15942 |
1 |
Advance Billing2 |
146 |
User is able to view Unbilled amount summary in agreed format |
P
|
ok |
IBM |
19-Dec-2025 |
|
| 15942 |
1 |
Advance Billing2 |
147 |
API Respnse time |
P
|
ok |
IBM |
19-Dec-2025 |
|
| 15942 |
1 |
Advance Billing2 |
148 |
User is able to Pay |
P
|
ok |
IBM |
19-Dec-2025 |
|
| 15942 |
1 |
Advance Billing2 |
156 |
Purchase of SHOQ, package downgrade, Bolt-on and Mobile Lite |
P
|
ok |
IBM |
19-Dec-2025 |
|
| 15942 |
1 |
Advance Billing2 |
157 |
User is able to view Unbilled amount summary in agreed format |
P
|
ok |
IBM |
19-Dec-2025 |
|
| 15942 |
1 |
Advance Billing2 |
158 |
API Respnse time |
P
|
ok |
IBM |
19-Dec-2025 |
|
| 15942 |
1 |
Advance Billing2 |
159 |
User is able to Pay |
P
|
ok |
IBM |
19-Dec-2025 |
|
| 15942 |
1 |
Advance Billing2 |
288 |
Flash Eye Camera package to be validated |
P
|
ok |
IBM |
19-Dec-2025 |
|
| 15942 |
1 |
Advance Billing2 |
121 |
Create Restore Order with GPON triple play where at least one of the IPTV is restored, check if application enforces user to select CPE Type (Equipment) and Payment Mode(onetime / installment) for restored IPTV. Set the Payment mode as One Time and process the order. Verify if Siebel sends IPTV Charges to CBS using existing CRM-CBS integration. |
P
|
ok |
IBM |
18-Dec-2025 |
|
| 15942 |
1 |
Advance Billing2 |
123 |
Create Restore Order with GPON triple play where at least one of the IPTV is restored, check if application enforces user to select CPE Type (Equipment) and Payment Mode(onetime / installment) for restored IPTV. Set the Payment mode as Installment and process the order. Verify if Siebel sends IPTV Charges to CBS using existing CRM-CBS integration. |
P
|
ok |
IBM |
18-Dec-2025 |
|
| 15942 |
1 |
Advance Billing2 |
288 |
Flash Eye Camera package to be validated |
F
|
fail |
IBM |
18-Dec-2025 |
|
| 15942 |
1 |
Advance Billing2 |
271 |
Format shall be validated
Due to any unforseen reason , quick process should exisit to revert back on normal postpaid process
Ops teams should be alligned on format to run it |
P
|
Ok |
IBM |
18-Dec-2025 |
|
| 15942 |
1 |
Advance Billing2 |
272 |
Time to Rollback (shoud not be greater than 1 hour)
Due to any unforseen reason , quick backend process should exisit to revert back within 1 hour
Ops teams should be alligned to do this. |
P
|
Ok |
IBM |
18-Dec-2025 |
|
| 15942 |
1 |
Advance Billing2 |
274 |
Changing customer bill nature in bulk in case of any unforseen reason
Customers are on Advance and in case of any unforeseen reason the urgent Script should be run to stop the process within 1 hour. |
P
|
Ok |
IBM |
18-Dec-2025 |
|
| 15942 |
1 |
Advance Billing2 |
88 |
Check message sent by creating Restore Order for Bolt-On Deactivation - Advance
? Order Type : Restore Order
? Sub Type / Detail: Bolt-On Deletion (Action-Delete)
? Nature of Billing: Advance
? Order Status: Complete |
P
|
ok |
IBM |
18-Dec-2025 |
|
| 15942 |
1 |
Advance Billing2 |
80 |
Check message sent by creating Restore Order for Bolt-On Activation - Postpaid
? Order Type : Restore Order
? Sub Type / Detail: Bolt-On Addition (Action-Add)
? Nature of Billing: Postpaid
? Order Status: Complete |
P
|
ok |
IBM |
18-Dec-2025 |
|
| 15942 |
1 |
Advance Billing2 |
285 |
Waada Subscription Testing
WADA is DS
Need to enable/subscribe for Advance customer |
F
|
fail |
IBM |
18-Dec-2025 |
|
| 15942 |
1 |
Advance Billing2 |
81 |
Same Above |
P
|
ok |
IBM |
18-Dec-2025 |
|
| 15942 |
1 |
Advance Billing2 |
78 |
Check message sent by creating Restore Order for Bolt-On Activation - Advance
? Order Type : Restore Order
? Sub Type / Detail: Bolt-On Addition (Action-Add)
? Nature of Billing: Advance
? Order Status: Complete |
P
|
ok |
IBM |
18-Dec-2025 |
|
| 15942 |
1 |
Advance Billing2 |
79 |
Same Above |
P
|
ok |
IBM |
18-Dec-2025 |
|
| 15942 |
1 |
Advance Billing2 |
89 |
Same Above |
P
|
ok |
IBM |
18-Dec-2025 |
|
| 15942 |
1 |
Advance Billing2 |
90 |
Check message sent by creating Restore Order for Bolt-On Deactivation - Postpaid
? Order Type : Restore Order
? Sub Type / Detail: Bolt-On Deletion (Action-Delete)
? Nature of Billing: Postpaid
? Order Status: Complete |
P
|
Ok |
IBM |
17-Dec-2025 |
|
| 15942 |
1 |
Advance Billing2 |
91 |
Same Above |
P
|
Ok |
IBM |
17-Dec-2025 |
|
| 15942 |
1 |
Advance Billling 2 |
10 |
Create a Restoration Order and check if Nature of Billing is set to Advance based on Division that is included in the criteria list. |
P
|
ok |
IBM |
17-Dec-2025 |
|
| 15942 |
1 |
Advance Billing2 |
122 |
Create Restore Order with GPON triple play where at least one of the IPTV is restored, check if application enforces user to select CPE Type (Equipment) and Payment Mode(onetime / installment) for restored IPTV. Set the Payment mode as Installment and process the order. Verify if Siebel sends IPTV Charges to CBS using existing CRM-CBS integration. |
P
|
Ok |
IBM |
17-Dec-2025 |
|
| 15942 |
1 |
Advance Billing2 |
113 |
Same Above |
P
|
ok |
IBM |
17-Dec-2025 |
|
| 15942 |
1 |
Advance Billing2 |
120 |
Create Restore Order with GPON triple play where at least one of the IPTV is restored, check if application enforces user to select CPE Type (Equipment) and Payment Mode(onetime / installment) for restored IPTV. Set the Payment mode as One Time and process the order. Verify if Siebel sends IPTV Charges to CBS using existing CRM-CBS integration. |
P
|
ok |
IBM |
17-Dec-2025 |
|
| 15942 |
1 |
Advance Billing2 |
119 |
Create Restore Order with Copper triple play where at least one of the IPTV is restored, check if application enforces user to select CPE Type (Equipment) and Payment Mode(onetime / installment) for restored IPTV. Set the Payment mode as Installment and process the order. Verify if Siebel sends IPTV Charges to CBS using existing CRM-CBS integration. |
P
|
ok |
IBM |
17-Dec-2025 |
|
| 15942 |
1 |
Advance Billing2 |
114 |
Check message sent by creating Restore Order for VAS Activation - Postpaid
? Order Type : Restore Order
? Sub Type / Detail: VAS Addition (Action-Add)
? Nature of Billing: Postpaid
? Order Status: Complete |
P
|
ok |
IBM |
17-Dec-2025 |
|
| 15942 |
1 |
Advance Billing2 |
115 |
Same Above |
P
|
ok |
IBM |
17-Dec-2025 |
|
| 15942 |
1 |
Advance Billing2 |
116 |
Create Restore Order with Copper triple play where at least one of the IPTV is restored, check if application enforces user to select CPE Type (Equipment) and Payment Mode(onetime / installment) for restored IPTV. Set the Payment mode as One Time and process the order. Verify if Siebel sends IPTV Charges to CBS using existing CRM-CBS integration. |
P
|
ok |
IBM |
17-Dec-2025 |
|
| 15942 |
1 |
Advance Billling 2 |
117 |
Create Restore Order with Copper triple play where at least one of the IPTV is restored, check if application enforces user to select CPE Type (Equipment) and Payment Mode(onetime / installment) for restored IPTV. Set the Payment mode as One Time and process the order. Verify if Siebel sends IPTV Charges to CBS using existing CRM-CBS integration. |
P
|
Ok |
IBM |
17-Dec-2025 |
|
| 15942 |
1 |
Advance Billing2 |
112 |
Check message sent by creating Restore Order for VAS Activation - Advance
? Order Type : Restore Order
? Sub Type / Detail: VAS Addition (Action-Add)
? Nature of Billing: Advance
? Order Status: Complete |
P
|
ok |
IBM |
17-Dec-2025 |
|
| 15942 |
1 |
Advance Billling 2 |
11 |
Create a Restoration Order and check if Nature of Billing is set to Advance based on Division that is not included in the criteria list. |
P
|
ok |
IBM |
17-Dec-2025 |
|
| 15942 |
1 |
Advance Billling 2 |
12 |
Create a Restoration Order and check if Nature of Billing is set to Postpaid based on Division that is not included in the criteria list. |
P
|
ok |
IBM |
17-Dec-2025 |
|
| 15942 |
1 |
Advance Billing2 |
365 |
Advance Whatsapp channel |
P
|
ok |
WCT |
17-Dec-2025 |
|
| 15942 |
1 |
Advance Billling 2 |
357 |
Advance Email channel |
P
|
ok |
WCT |
17-Dec-2025 |
|
| 15942 |
1 |
Advance Billing2 |
118 |
Create Restore Order with Copper triple play where at least one of the IPTV is restored, check if application enforces user to select CPE Type (Equipment) and Payment Mode(onetime / installment) for restored IPTV. Set the Payment mode as Installment and process the order. Verify if Siebel sends IPTV Charges to CBS using existing CRM-CBS integration. |
P
|
ok |
IBM |
17-Dec-2025 |
|
| 15942 |
1 |
Advance Billing2 |
116 |
Create Restore Order with Copper triple play where at least one of the IPTV is restored, check if application enforces user to select CPE Type (Equipment) and Payment Mode(onetime / installment) for restored IPTV. Set the Payment mode as One Time and process the order. Verify if Siebel sends IPTV Charges to CBS using existing CRM-CBS integration. |
P
|
ok |
IBM |
17-Dec-2025 |
|
| 15942 |
1 |
Advance Billling 2 |
376 |
Postpaid Email Channel |
P
|
nil |
WCT |
16-Dec-2025 |
|
| 15942 |
1 |
Advance Billing2 |
283 |
xDSL customer is on advance billing TV Only to advance billing 2P/3P - |
P
|
Ok |
IBM |
16-Dec-2025 |
|
| 15942 |
1 |
Advance Billing2 |
281 |
FF customer is on advance billing TV Only to advance billing 2P/3P - |
P
|
Ok |
IBM |
16-Dec-2025 |
|
| 15942 |
1 |
Advance Billing2 |
234 |
finance reports |
P
|
Ok |
IBM |
16-Dec-2025 |
|
| 15942 |
1 |
Advance Billling 2 |
61 |
Same Above |
P
|
Ok |
IBM |
16-Dec-2025 |
|
| 15942 |
1 |
Advance Billing2 |
264 |
2P |
P
|
ok |
IBM |
16-Dec-2025 |
|
| 15942 |
1 |
Advance Billing2 |
265 |
3P |
P
|
ok |
IBM |
16-Dec-2025 |
|
| 15942 |
1 |
Advance Billing2 |
266 |
QP |
P
|
ok |
IBM |
16-Dec-2025 |
|
| 15942 |
1 |
Advance Billing2 |
267 |
1P |
P
|
ok |
IBM |
16-Dec-2025 |
|
| 15942 |
1 |
Advance Billing2 |
268 |
2P |
P
|
ok |
IBM |
16-Dec-2025 |
|
| 15942 |
1 |
Advance Billing2 |
269 |
3P |
P
|
ok |
IBM |
16-Dec-2025 |
|
| 15942 |
1 |
Advance Billing2 |
270 |
QP |
P
|
ok |
IBM |
16-Dec-2025 |
|
| 15942 |
1 |
Advance Billing2 |
278 |
FF customer is on advance billing single play to advance billing 2P/3P - |
P
|
ok |
IBM |
16-Dec-2025 |
|
| 15942 |
1 |
Advance Billing2 |
361 |
Advance SMS channel |
P
|
ok |
WCT |
16-Dec-2025 |
|
| 15942 |
1 |
Advance Billing2 |
363 |
Advance Email channel |
P
|
ok |
WCT |
16-Dec-2025 |
|
| 15942 |
1 |
Advance Billling 2 |
364 |
Postpaid Email channel |
P
|
ok |
WCT |
16-Dec-2025 |
|
| 15942 |
1 |
Advance Billing2 |
279 |
FF customer is on postpaid single play billing, to advance billing 2P/3P |
P
|
ok |
IBM |
16-Dec-2025 |
|
| 15942 |
1 |
Advance Billing2 |
253 |
External shifting Separate charges
Copper Advance Customer , external shift charges example Rs. 1000 will be validated |
P
|
Ok |
IBM |
16-Dec-2025 |
|
| 15942 |
1 |
Advance Billing2 |
278 |
FF customer is on advance billing single play to advance billing 2P/3P - |
P
|
Content is ok however package speed is missing "Mbps" |
IBM |
16-Dec-2025 |
|
| 15942 |
1 |
Advance Billing2 |
263 |
1P |
P
|
Ok |
IBM |
16-Dec-2025 |
|
| 15942 |
1 |
Advance Billing2 |
280 |
FF customer is on postpaid TV Only billing, to advance billing 2P/3P |
P
|
ok |
IBM |
16-Dec-2025 |
|
| 15942 |
1 |
Advance Billing2 |
289 |
Pro rate all configurations verification |
P
|
Ok |
IBM |
15-Dec-2025 |
|
| 15942 |
1 |
Advance Billing2 |
282 |
xDSL customer is on postpaid TV Only billing, to advance billing 2P/3P |
P
|
1-333664535301 XDSL (TC 282) |
IBM |
15-Dec-2025 |
|
| 15942 |
1 |
Advance Billling 2 |
188 |
Bill Line |
P
|
nil |
IBM |
12-Dec-2025 |
|
| 15942 |
1 |
Advance Billling 2 |
179 |
Merged items (will be verified according to the agreement in email) |
P
|
nil |
IBM |
12-Dec-2025 |
|
| 15942 |
1 |
Advance Billing2 |
196 |
Extra Usage-FUP need add billing month as the prefix value, like <Apr Extra Usage-FUP > |
P
|
Ok |
IBM |
12-Dec-2025 |
|
| 15942 |
1 |
Advance Billing2 |
197 |
Check 2 months FUP value on invice in case of xDSL to FTTH and potpaid to Advance shifting. |
P
|
Ok |
IBM |
12-Dec-2025 |
|
| 15942 |
1 |
Advance Billing2 |
189 |
Pro rated calculations |
P
|
Ok |
IBM |
12-Dec-2025 |
|
| 15942 |
1 |
Advance Billling 2 |
252 |
Internal shifting Separate charges
Copper Advance Customer , internal shift charges example Rs. 500 will be validated |
P
|
1-333663946828 test case 252 Internal shift order
|
IBM |
12-Dec-2025 |
|
| 15942 |
1 |
Advance Billling 2 |
256 |
Detail page |
P
|
nil |
IBM |
12-Dec-2025 |
|
| 15942 |
1 |
Advance Billling 2 |
356 |
Postpaid SMS channel |
P
|
remove the extra full stop after 10 Mbps |
WCT |
12-Dec-2025 |
|
| 15942 |
1 |
Advance Billling 2 |
376 |
Postpaid Email Channel |
F
|
Failed due to email received with extra parameters of VAS is received in the email |
WCT |
12-Dec-2025 |
|
| 15942 |
1 |
Advance Billling 2 |
358 |
Postpaid Email channel |
P
|
Pass remove extra bullet point, and special characters in the middle of the commercial name |
WCT |
12-Dec-2025 |
|
| 15942 |
1 |
Advance Billling 2 |
360 |
PSTN Postpaid Whatsapp channel |
P
|
nil |
WCT |
12-Dec-2025 |
|
| 15942 |
1 |
Advance Billling 2 |
395 |
Advance Whatsapp Channel |
P
|
nil |
WCT |
11-Dec-2025 |
|
| 15942 |
1 |
Advance Billling 2 |
396 |
Postpaid Whatsapp Channel |
P
|
nil |
WCT |
11-Dec-2025 |
|
| 15942 |
1 |
Advance Billling 2 |
128 |
New order - triple play with multi IPTVs installed (payment mode is installment) 2 months STB installement charges should be charged |
P
|
nil |
IBM |
11-Dec-2025 |
|
| 15942 |
1 |
Advance Billling 2 |
130 |
Format alignment with BI
For Bulk Migration , share the Format that will be shared with Business to fill for bulk migration |
P
|
nil |
IBM |
11-Dec-2025 |
|
| 15942 |
1 |
Advance Billling 2 |
155 |
User is able to view Unbilled amount summary in agreed format
CBS UI for Unbilled is required
IT P will share the screenshot of of CBS UI |
P
|
nil |
IBM |
11-Dec-2025 |
|
| 15942 |
1 |
Advance Billling 2 |
166 |
User is able to view Unbilled amount summary in agreed format |
P
|
nil |
IBM |
11-Dec-2025 |
|
| 15942 |
1 |
Advance Billling 2 |
290 |
Verify if it is allowed to Set the Commercial Name for a Package (for CBS Ops team)
WCT Part |
P
|
nil |
IBM |
11-Dec-2025 |
|
| 15942 |
1 |
Advance Billling 2 |
190 |
Segregation of months of all ine items in each quadrant (month shuld be visible agaonst the line items) |
P
|
nil |
IBM |
11-Dec-2025 |
|
| 15942 |
1 |
Advance Billling 2 |
194 |
New order - triple play with multi IPTVs installed (payment mode is installment) 2 months STB installement charges should be visible on invoice Summary Page |
P
|
nil |
IBM |
11-Dec-2025 |
|
| 15942 |
1 |
Advance Billling 2 |
195 |
Segregation of months of all ine items in each quadrant (month shuld be visible agaonst the line items) |
P
|
nil |
IBM |
11-Dec-2025 |
|
| 15942 |
1 |
Advance Billling 2 |
178 |
Due Amount |
P
|
nil |
IBM |
11-Dec-2025 |
|
| 15942 |
1 |
Advance Billling 2 |
187 |
Click here box pushed by Prism |
P
|
nil |
IBM |
11-Dec-2025 |
|
| 15942 |
1 |
Advance Billling 2 |
424 |
Postpaid Whatsapp Channel |
P
|
nil |
WCT |
11-Dec-2025 |
|
| 15942 |
1 |
Advance Billling 2 |
26 |
Create an SR to verify Return STB (Return STB/ATV with all accessories) for Inactive GPON. Verify response and charges |
P
|
nil |
IBM |
11-Dec-2025 |
|
| 15942 |
1 |
Advance Billling 2 |
27 |
Create an SR to verify Return STB (Return STB/ATV with all accessories) for Inactive GPON. Verify response and charges |
P
|
nil |
IBM |
11-Dec-2025 |
|
| 15942 |
1 |
Advance Billling 2 |
28 |
Create an SR to verify Return STB (Return STB/ATV with all accessories) for Inactive Copper. Verify response and charges |
P
|
nil |
IBM |
11-Dec-2025 |
|
| 15942 |
1 |
Advance Billling 2 |
29 |
Create an SR to verify Return STB (Return STB/ATV with all accessories) for Inactive Copper. Verify response and charges |
P
|
nil |
IBM |
11-Dec-2025 |
|
| 15942 |
1 |
Advance Billling 2 |
35 |
Retry API case |
P
|
nil |
IBM |
10-Dec-2025 |
|
| 15942 |
1 |
Advance Billling 2 |
425 |
Advance SMS channel |
P
|
nil |
WCT |
10-Dec-2025 |
|
| 15942 |
1 |
Advance Billling 2 |
426 |
Postpaid SMS channel |
P
|
nil |
WCT |
10-Dec-2025 |
|
| 15942 |
1 |
Advance Billling 2 |
427 |
Advance Email Channel |
P
|
nil |
WCT |
10-Dec-2025 |
|
| 15942 |
1 |
Advance Billling 2 |
428 |
Postpaid Email Channel |
P
|
nil |
WCT |
10-Dec-2025 |
|
| 15942 |
1 |
Advance Billling 2 |
429 |
Advance Whatsapp Channel |
P
|
nil |
WCT |
10-Dec-2025 |
|
| 15942 |
1 |
Advance Billling 2 |
430 |
Postpaid Whatsapp Channel |
P
|
nil |
WCT |
10-Dec-2025 |
|
| 15942 |
1 |
Advance Billling 2 |
423 |
Advance Whatsapp Channel |
P
|
nil |
WCT |
10-Dec-2025 |
|
| 15942 |
1 |
Advance Billling 2 |
225 |
UPTCL App |
P
|
nil |
IBM |
10-Dec-2025 |
|
| 15942 |
1 |
Advance Billling 2 |
227 |
Customer Portal (website) |
P
|
nil |
IBM |
10-Dec-2025 |
|
| 15942 |
1 |
Advance Billling 2 |
232 |
Commission report |
P
|
nil |
IBM |
10-Dec-2025 |
|
| 15942 |
1 |
Advance Billling 2 |
223 |
Email |
F
|
Fail: Calculated Values not matched |
IBM |
10-Dec-2025 |
|
| 15942 |
1 |
Advance Billling 2 |
314 |
Campiagn with Advance Flag |
P
|
nil |
IBM |
10-Dec-2025 |
|
| 15942 |
1 |
Advance Billling 2 |
315 |
Campiagn with Advance Flag |
P
|
nil |
IBM |
10-Dec-2025 |
|
| 15942 |
1 |
Advance Billling 2 |
316 |
Campiagn with Advance Flag |
P
|
nil |
IBM |
10-Dec-2025 |
|
| 15942 |
1 |
Advance Billling 2 |
317 |
Campiagn with Advance Flag |
P
|
nil |
IBM |
10-Dec-2025 |
|
| 15942 |
1 |
Advance Billling 2 |
318 |
Campiagn with Advance Flag |
P
|
nil |
IBM |
10-Dec-2025 |
|
| 15942 |
1 |
Advance Billling 2 |
319 |
Campiagn with Advance Flag |
P
|
nil |
IBM |
10-Dec-2025 |
|
| 15942 |
1 |
Advance Billling 2 |
320 |
Campiagn with Advance Flag |
P
|
nil |
IBM |
10-Dec-2025 |
|
| 15942 |
1 |
Advance Billling 2 |
321 |
Campiagn with Advance Flag |
P
|
nil |
IBM |
10-Dec-2025 |
|
| 15942 |
1 |
Advance Billling 2 |
322 |
Campiagn with Advance Flag |
P
|
nil |
IBM |
10-Dec-2025 |
|
| 15942 |
1 |
Advance Billling 2 |
254 |
Rename Arrears as 'Arrears / Advance |
P
|
nil |
IBM |
09-Dec-2025 |
|
| 15942 |
1 |
Advance Billling 2 |
255 |
Upfront visibility in Arrear/Advance head |
P
|
nil |
IBM |
09-Dec-2025 |
|
| 15942 |
1 |
Advance Billling 2 |
246 |
DS is not included because it is charged on monthly basis |
P
|
nil |
IBM |
09-Dec-2025 |
|
| 15942 |
1 |
Advance Billling 2 |
82 |
Check message sent by creating New Order for Bolt-On Deactivation - Advance
? Order Type : New Order
? Sub Type / Detail: Bolt-On Deletion (Action-Delete)
? Nature of Billing: Advance
? Order Status: Complete |
P
|
nil |
IBM |
09-Dec-2025 |
|
| 15942 |
1 |
Advance Billling 2 |
83 |
Check message sent by creating New Order for Bolt-On Deactivation - Postpaid
? Order Type : New Order
? Sub Type / Detail: Bolt-On Deletion (Action-Delete)
? Nature of Billing: Postpaid
? Order Status: Complete |
P
|
nil |
IBM |
09-Dec-2025 |
|
| 15942 |
1 |
Advance Billling 2 |
309 |
Campiagn with Postpaid Flag |
P
|
nil |
IBM |
09-Dec-2025 |
|
| 15942 |
1 |
Advance Billling 2 |
310 |
Campiagn with Advance Flag |
P
|
nil |
IBM |
09-Dec-2025 |
|
| 15942 |
1 |
Advance Billling 2 |
311 |
Campiagn with Advance Flag |
P
|
nil |
IBM |
09-Dec-2025 |
|
| 15942 |
1 |
Advance Billling 2 |
312 |
Campiagn with Advance Flag |
P
|
nil |
IBM |
09-Dec-2025 |
|
| 15942 |
1 |
Advance Billling 2 |
313 |
Campiagn with Advance Flag |
P
|
nil |
IBM |
09-Dec-2025 |
|
| 15942 |
1 |
Advance Billling 2 |
329 |
WhatsApp will be valited with Same SMS text |
P
|
nil |
IBM |
09-Dec-2025 |
|
| 15942 |
1 |
Advance Billling 2 |
341 |
Bolton Deactivation- WhatsApp on Advance Customer |
P
|
nil |
IBM |
09-Dec-2025 |
|
| 15942 |
1 |
Advance Billling 2 |
342 |
Bolton Deactivation -WhatsApp on Postpaid Customer |
P
|
nil |
IBM |
09-Dec-2025 |
|
| 15942 |
1 |
Advance Billling 2 |
388 |
Postpaid Email Channel |
P
|
nil |
WCT |
09-Dec-2025 |
|
| 15942 |
1 |
Advance Billling 2 |
390 |
Postpaid Whatsapp Channel |
P
|
nil |
WCT |
09-Dec-2025 |
|
| 15942 |
1 |
Advance Billling 2 |
386 |
Postpaid SMS channel |
P
|
Query: Kindly advise the procedure for bulk disabling the communication services (Email, SMS, WhatsApp) |
WCT |
09-Dec-2025 |
|
| 15942 |
1 |
Advance Billling 2 |
224 |
WhatsApp |
P
|
nil |
IBM |
09-Dec-2025 |
|
| 15942 |
1 |
Advance Billling 2 |
218 |
One bill Capability |
P
|
nil |
IBM |
09-Dec-2025 |
|
| 15942 |
1 |
Advance Billling 2 |
70 |
Check message sent by creating New Order for Bolt-On Activation - Advance
? Order Type : New Order
? Sub Type / Detail: Bolt-On Addition (Action-Add)
? Nature of Billing: Advance
? Order Status: Complete |
P
|
nil |
IBM |
09-Dec-2025 |
|
| 15942 |
1 |
Advance Billling 2 |
71 |
Same Above |
P
|
nil |
IBM |
09-Dec-2025 |
|
| 15942 |
1 |
Advance Billling 2 |
208 |
POS date is different from postpaid |
P
|
nil |
IBM |
08-Dec-2025 |
|
| 15942 |
1 |
Advance Billling 2 |
209 |
Customer is Pos (CMP) automatically upon the configured date |
P
|
nil |
IBM |
08-Dec-2025 |
|
| 15942 |
1 |
Advance Billling 2 |
211 |
CMP Notifications |
P
|
nil |
IBM |
08-Dec-2025 |
|
| 15942 |
1 |
Advance Billing2 |
93 |
Bolt-on Activation SMS for FOC and Un-Limited validity (10 years) |
P
|
Ok |
IBM |
08-Dec-2025 |
|
| 15942 |
1 |
Advance Billing2 |
94 |
Bolt-on Activation SMS for Paid and Limited validity (validity less than 10 years) |
P
|
Ok |
IBM |
08-Dec-2025 |
|
| 15942 |
1 |
Advance Billing2 |
95 |
Bolt-on Activation SMS for Paid and Un-Limited validity (10 years) |
P
|
Ok |
IBM |
08-Dec-2025 |
|
| 15942 |
1 |
Advance Billing2 |
96 |
Bolt-on Deactivation SMS for FOC and Limited validity (validity less than 10 years) |
P
|
Ok |
IBM |
08-Dec-2025 |
|
| 15942 |
1 |
Advance Billing2 |
97 |
Bolt-on Deactivation SMS for FOC and Un-Limited validity (10 years) |
P
|
Ok |
IBM |
08-Dec-2025 |
|
| 15942 |
1 |
Advance Billing2 |
98 |
Bolt-on Deactivation SMS for Paid and Limited validity (validity less than 10 years) |
P
|
Ok |
IBM |
08-Dec-2025 |
|
| 15942 |
1 |
Advance Billing2 |
99 |
Bolt-on Deactivation SMS for Paid and Un-Limited validity (10 years) |
P
|
Ok |
IBM |
08-Dec-2025 |
|
| 15942 |
1 |
Advance Billing2 |
101 |
Bolt-on Expiry SMS for FOC and Un-Limited validity (10 years) |
P
|
Ok |
IBM |
08-Dec-2025 |
|
| 15942 |
1 |
Advance Billing2 |
103 |
Bolt-on Expiry SMS for Paid and Un-Limited validity (10 years) |
P
|
Ok |
IBM |
08-Dec-2025 |
|
| 15942 |
1 |
Advance Billling 2 |
198 |
New Billing cycle is created for Advance billing |
P
|
nil |
IBM |
08-Dec-2025 |
|
| 15942 |
1 |
Advance Billling 2 |
108 |
Check message sent by creating Modify Order for VAS Activation - Advance
? Order Type : Modify Order
? Sub Type / Detail: VAS Addition (Action-Add)
? Nature of Billing: Advance
? Order Status: Complete |
P
|
nil |
IBM |
08-Dec-2025 |
|
| 15942 |
1 |
Advance Billling 2 |
109 |
Same Above |
P
|
nil |
IBM |
08-Dec-2025 |
|
| 15942 |
1 |
Advance Billling 2 |
275 |
In advance billing, only Advance products are visible and selectable |
P
|
nil |
IBM |
08-Dec-2025 |
|
| 15942 |
1 |
Advance Billling 2 |
304 |
Campiagn with Postpaid Flag |
P
|
nil |
IBM |
08-Dec-2025 |
|
| 15942 |
1 |
Advance Billling 2 |
305 |
Campiagn with Postpaid Flag |
P
|
nil |
IBM |
08-Dec-2025 |
|
| 15942 |
1 |
Advance Billling 2 |
306 |
Campiagn with Postpaid Flag |
P
|
nil |
IBM |
08-Dec-2025 |
|
| 15942 |
1 |
Advance Billling 2 |
307 |
Campiagn with Postpaid Flag |
P
|
nil |
IBM |
08-Dec-2025 |
|
| 15942 |
1 |
Advance Billling 2 |
308 |
Campiagn with Postpaid Flag |
P
|
nil |
IBM |
08-Dec-2025 |
|
| 15942 |
1 |
Advance Billling 2 |
292 |
Whats App Text will be snet same as SMS |
P
|
nil |
IBM |
05-Dec-2025 |
|
| 15942 |
1 |
Advance Billling 2 |
293 |
Email Will be sent |
P
|
nil |
IBM |
05-Dec-2025 |
|
| 15942 |
1 |
Advance Billling 2 |
277 |
Place New Order for standard subscription. Select BB PKG whose flag is anabled for Area base, system shall validate Eligibility and Feasibility and e2e life cycle of order. |
P
|
this case is already validated over email by Faisal Alam on 26-05-2025
There is no change in process and it is compatible with Advance billing framework as already informed in Phase1 |
IBM |
05-Dec-2025 |
|
| 15942 |
1 |
Advance Billling 2 |
240 |
Postpaid customer shall get postpaid bolt-on |
P
|
Validated in Post Deployment Testing of Test Case # 123
Test Order # 1-368279552157 |
IBM |
05-Dec-2025 |
|
| 15942 |
1 |
Advance Billling 2 |
241 |
Advance Billing customer shall get Advance billing bolt-on |
P
|
Validated in Post Deployment Testing of Test Case # 123
Test Order # 1-368242823656
|
IBM |
05-Dec-2025 |
|
| 15942 |
1 |
Advance Billling 2 |
242 |
Nature of billing shall be checked by system (no human intervention) |
P
|
nil |
IBM |
05-Dec-2025 |
|
| 15942 |
1 |
Advance Billling 2 |
333 |
Button is not enable untill user read T&C |
P
|
UATsuccessfuly executed on 14th Oct-2025 and acknowledged by Mr. Shafae and Faizan |
IBM |
05-Dec-2025 |
|
| 15942 |
1 |
Advance Billling 2 |
334 |
Nature of Billing Identification |
P
|
UATsuccessfuly executed on 14th Oct-2025 and acknowledged by Mr. Shafae and Faizan
Ops team identfied this part and get implemented |
IBM |
05-Dec-2025 |
|
| 15942 |
1 |
Advance Billling 2 |
335 |
Button Enable/Disbale for Advance billing customer |
P
|
UATsuccessfuly executed on 14th Oct-2025 and acknowledged by Mr. Shafae and Faizan |
IBM |
05-Dec-2025 |
|
| 15942 |
1 |
Advance Billling 2 |
391 |
Advance SMS channel |
P
|
nil |
WCT |
05-Dec-2025 |
|
| 15942 |
1 |
Advance Billling 2 |
392 |
Postpaid SMS channel |
P
|
nil |
WCT |
05-Dec-2025 |
|
| 15942 |
1 |
Advance Billling 2 |
393 |
Advance Email Channel |
P
|
nil |
WCT |
05-Dec-2025 |
|
| 15942 |
1 |
Advance Billling 2 |
394 |
Postpaid Email Channel |
P
|
nil |
WCT |
05-Dec-2025 |
|
| 15942 |
1 |
Advance Billling 2 |
367 |
Advance SMS channel |
P
|
nil |
WCT |
05-Dec-2025 |
|
| 15942 |
1 |
Advance Billling 2 |
368 |
Postpaid SMS channel |
P
|
nil |
WCT |
05-Dec-2025 |
|
| 15942 |
1 |
Advance Billling 2 |
369 |
Advance Email Channel |
P
|
nil |
WCT |
05-Dec-2025 |
|
| 15942 |
1 |
Advance Billling 2 |
370 |
Postpaid Email Channel |
P
|
nil |
WCT |
05-Dec-2025 |
|
| 15942 |
1 |
Advance Billling 2 |
371 |
Advance Whatsapp Channel |
P
|
nil |
WCT |
05-Dec-2025 |
|
| 15942 |
1 |
Advance Billling 2 |
372 |
Postpaid Whatsapp Channel |
P
|
nil |
WCT |
05-Dec-2025 |
|
| 15942 |
1 |
Advance Billling 2 |
352 |
Postpaid Whatsapp Channel by OCR |
P
|
ok |
WCT |
05-Dec-2025 |
|
| 15942 |
1 |
Advance Billling 2 |
353 |
Advance Whatsapp Channel by CMP |
P
|
nil |
WCT |
05-Dec-2025 |
|
| 15942 |
1 |
Advance Billling 2 |
354 |
Postpaid Whatsapp Channel by CMP |
P
|
nil |
WCT |
05-Dec-2025 |
|
| 15942 |
1 |
Advance Billling 2 |
344 |
Postpaid SMS channel by OCR |
P
|
nil |
WCT |
05-Dec-2025 |
|
| 15942 |
1 |
Advance Billling 2 |
345 |
Advance SMS channel by CMP |
P
|
nil |
WCT |
05-Dec-2025 |
|
| 15942 |
1 |
Advance Billling 2 |
346 |
Postpaid SMS channel by CMP |
P
|
nil |
WCT |
05-Dec-2025 |
|
| 15942 |
1 |
Advance Billling 2 |
348 |
Postpaid Email Channel by OCR |
P
|
nil |
WCT |
05-Dec-2025 |
|
| 15942 |
1 |
Advance Billling 2 |
349 |
Advance Email Channel by CMP |
P
|
nil |
WCT |
05-Dec-2025 |
|
| 15942 |
1 |
Advance Billling 2 |
350 |
Postpaid Email Channel by CMP |
P
|
nil |
WCT |
05-Dec-2025 |
|
| 15942 |
1 |
Advance Billling 2 |
336 |
Error Message if SR is already submitted |
P
|
UATsuccessfuly executed on 14th Oct-2025 and acknowledged by Mr. Shafae and Faizan |
IBM |
05-Dec-2025 |
|
| 15942 |
1 |
Advance Billling 2 |
421 |
Advance SMS channel |
P
|
nil |
WCT |
05-Dec-2025 |
|
| 15942 |
1 |
Advance Billling 2 |
422 |
Advance Email Channel |
P
|
nil |
WCT |
05-Dec-2025 |
|
| 15942 |
1 |
Advance Billling 2 |
167 |
Bifurcation for advance/postpaid billing |
P
|
nil |
IBM |
05-Dec-2025 |
|
| 15942 |
1 |
Advance Billling 2 |
168 |
portfolio update for bolt-ons and other redemption awards |
P
|
nil |
IBM |
05-Dec-2025 |
|
| 15942 |
1 |
Advance Billling 2 |
169 |
Shadow Portfolio replica packages |
P
|
nil |
IBM |
05-Dec-2025 |
|
| 15942 |
1 |
Advance Billling 2 |
170 |
App Visibility / Flows and bills verfication, usage and CDRs, Package |
P
|
nil |
IBM |
05-Dec-2025 |
|
| 15942 |
1 |
Advance Billling 2 |
171 |
Usage reflection on UPTCL App + Website |
P
|
nil |
IBM |
05-Dec-2025 |
|
| 15942 |
1 |
Advance Billling 2 |
172 |
Shop display / order placement |
P
|
nil |
IBM |
05-Dec-2025 |
|
| 15942 |
1 |
Advance Billling 2 |
173 |
lead generation |
P
|
nil |
IBM |
05-Dec-2025 |
|
| 15942 |
1 |
Advance Billling 2 |
174 |
All whatsapp flows to ensure customer type i.e postpaid or advance are identified at the start of their journeys and relevant offerings shown accordingly |
P
|
nil |
IBM |
05-Dec-2025 |
|
| 15942 |
1 |
Advance Billling 2 |
175 |
If incorrect mapped product is being selected on whatsapp example advance user attempting to subscribe postpaid vas, then error should be returned to user |
P
|
nil |
IBM |
05-Dec-2025 |
|
| 15942 |
1 |
Advance Billling 2 |
235 |
Speed |
P
|
nil |
IBM |
05-Dec-2025 |
|
| 15942 |
1 |
Advance Billling 2 |
236 |
Removal on Expiry |
P
|
nil |
IBM |
05-Dec-2025 |
|
| 15942 |
1 |
Advance Billling 2 |
237 |
Speed Revert After removal of Speed Bolt-on |
P
|
nil |
IBM |
05-Dec-2025 |
|
| 15942 |
1 |
Advance Billling 2 |
238 |
Base PPID Speed 20Mbps, Bolt-on is 50Mbps and upgraded Base speed to 50Mbps, Bolt-on should be removed. |
P
|
nil |
IBM |
05-Dec-2025 |
|
| 15942 |
1 |
Advance Billling 2 |
239 |
Base PPID Speed 20Mbps, Bolt-on is 50Mbps and upgrade Bolt-on to 100Mbops , 50Mbps Bolt-on should be removed. |
P
|
nil |
IBM |
05-Dec-2025 |
|
| 15942 |
1 |
Advance Billling 2 |
228 |
Test Case |
P
|
nil |
IBM |
04-Dec-2025 |
|
| 15942 |
1 |
Advance Billling 2 |
229 |
Test Case |
P
|
nil |
IBM |
04-Dec-2025 |
|
| 15942 |
1 |
Advance Billling 2 |
230 |
Test Case |
P
|
nil |
IBM |
04-Dec-2025 |
|
| 22667 |
1 |
POMS Enhancements for Devices Vendor Partnerships |
18 |
Validate One-Row Summary Report |
F
|
fail |
PTCL |
04-Dec-2025 |
|
| 22667 |
1 |
POMS Enhancements for Devices Vendor Partnerships |
15 |
Verify Order Tagging by Sales Channel |
P
|
fail |
PTCL |
04-Dec-2025 |
|
| 22667 |
1 |
POMS Enhancements for Devices Vendor Partnerships |
17 |
Validate Completed Orders Monthly Report |
F
|
fail |
PTCL |
04-Dec-2025 |
|
| 22667 |
1 |
POMS Enhancements for Devices Vendor Partnerships |
10 |
Verify SR Generation in Siebel for Extender |
F
|
fail |
PTCL |
04-Dec-2025 |
|
| 15942 |
1 |
Advance Billling 2 |
212 |
advance billing to remain on one new bill cycle |
P
|
nil |
IBM |
04-Dec-2025 |
|
| 15942 |
1 |
Advance Billling 2 |
213 |
postpaid customer will remain on old bill cycle |
P
|
nil |
IBM |
04-Dec-2025 |
|
| 15942 |
1 |
Advance Billling 2 |
214 |
Tagging of bill cycle based on “nature of billing” will be automatic. |
P
|
nil |
IBM |
04-Dec-2025 |
|
| 15942 |
1 |
Advance Billling 2 |
215 |
Without changing billing cycle, nature of billing change is not allowed. |
P
|
nil |
IBM |
04-Dec-2025 |
|
| 15942 |
1 |
Advance Billling 2 |
216 |
Tagging of bill cycle shall be automated for migration and modify order (postpaid to Advance migration) |
P
|
nil |
IBM |
04-Dec-2025 |
|
| 15942 |
1 |
Advance Billling 2 |
217 |
Any other order type which triggers change of “nature of billing”, bill cycle should automatically be converted. |
P
|
nil |
IBM |
04-Dec-2025 |
|
| 15942 |
1 |
Advance Billling 2 |
201 |
TOS date is different from postpaid |
P
|
nil |
IBM |
04-Dec-2025 |
|
| 15942 |
1 |
Advance Billling 2 |
202 |
Customer is Tos automatically upon the configured date |
P
|
nil |
IBM |
04-Dec-2025 |
|
| 15942 |
1 |
Advance Billling 2 |
203 |
TOS notification to customer |
P
|
nil |
IBM |
04-Dec-2025 |
|
| 15942 |
1 |
Advance Billling 2 |
204 |
Customer Notification on TOS |
P
|
nil |
IBM |
04-Dec-2025 |
|
| 15942 |
1 |
Advance Billling 2 |
205 |
Resume from TOS on payment |
P
|
nil |
IBM |
04-Dec-2025 |
|
| 15942 |
1 |
Advance Billling 2 |
206 |
All payment rules are same as postpaid |
P
|
nil |
IBM |
04-Dec-2025 |
|
| 15942 |
1 |
Advance Billling 2 |
207 |
Customet Notification on Resume |
P
|
nil |
IBM |
04-Dec-2025 |
|
| 15942 |
1 |
Advance Billling 2 |
210 |
OCR Notifications |
P
|
nil |
IBM |
04-Dec-2025 |
|
| 15942 |
1 |
Advance Billling 2 |
219 |
Creation of new Campaigns in CMS |
P
|
nil |
IBM |
04-Dec-2025 |
|
| 15942 |
1 |
Advance Billling 2 |
220 |
Integration with BI |
P
|
nil |
IBM |
04-Dec-2025 |
|
| 15942 |
1 |
Advance Billling 2 |
221 |
Triggering Confirmation |
P
|
nil |
IBM |
04-Dec-2025 |
|
| 15942 |
1 |
Advance Billling 2 |
139 |
SR shall be generated |
P
|
nil |
IBM |
04-Dec-2025 |
|
| 15942 |
1 |
Advance Billling 2 |
140 |
SR shall be routed to correct ID |
P
|
nil |
IBM |
04-Dec-2025 |
|
| 15942 |
1 |
Advance Billling 2 |
141 |
SR shall be generated |
P
|
nil |
IBM |
04-Dec-2025 |
|
| 15942 |
1 |
Advance Billling 2 |
142 |
SR shall be routed to correct ID |
P
|
nil |
IBM |
04-Dec-2025 |
|
| 15942 |
1 |
Advance Billling 2 |
143 |
SR shall be generated |
P
|
nil |
IBM |
04-Dec-2025 |
|
| 15942 |
1 |
Advance Billling 2 |
144 |
SR shall be routed to correct ID |
P
|
nil |
IBM |
04-Dec-2025 |
|
| 15942 |
1 |
Advance Billling 2 |
273 |
Role is mandatory to move the customer from Postpaid to Advance |
P
|
nil |
IBM |
04-Dec-2025 |
|
| 15942 |
1 |
Advance Billling 2 |
257 |
Validate Package name is visible on invoice |
P
|
nil |
IBM |
04-Dec-2025 |
|
| 15942 |
1 |
Advance Billling 2 |
8 |
Create a Migration Order and check if Nature of Billing is set to Advance based on Division that is not included in the criteria list.
Example :
F8 Division is not set for advance
XDSL closed and migrate to GPON
in this case Advance billing feature will not be given to customer. |
P
|
nil |
IBM |
04-Dec-2025 |
|
| 22667 |
1 |
POMS Enhancements for Devices Vendor Partnerships |
8 |
Verify Single Page Workflow for Processing & Dispatch |
F
|
fail |
PTCL |
04-Dec-2025 |
|
| 22667 |
1 |
POMS Enhancements for Devices Vendor Partnerships |
12 |
Verify Vendor Edit Order Error Fix |
F
|
fail |
PTCL |
04-Dec-2025 |
|
| 22667 |
1 |
POMS Enhancements for Devices Vendor Partnerships |
15 |
Verify Order Tagging by Sales Channel |
P
|
ok |
PTCL |
04-Dec-2025 |
|
| 22667 |
1 |
POMS Enhancements for Devices Vendor Partnerships |
11 |
Verify Separate BI Report for Devices |
F
|
fail |
PTCL |
04-Dec-2025 |
|
| 22667 |
1 |
POMS Enhancements for Devices Vendor Partnerships |
2 |
Verify Sales Staff ID shows in PCRM |
P
|
ok |
PTCL |
04-Dec-2025 |
|
| 22667 |
1 |
POMS Enhancements for Devices Vendor Partnerships |
13 |
Vendor Sees Only Own Orders with Status |
P
|
ok |
PTCL |
04-Dec-2025 |
|
| 22667 |
1 |
POMS Enhancements for Devices Vendor Partnerships |
9 |
Verify New Sale Type 'PTCL Owner Extender' |
F
|
fail |
PTCL |
04-Dec-2025 |
|
| 22667 |
1 |
POMS Enhancements for Devices Vendor Partnerships |
6 |
Verify Vendors Only See Their Own Orders |
P
|
ok |
PTCL |
04-Dec-2025 |
|
| 22667 |
1 |
POMS Enhancements for Devices Vendor Partnerships |
7 |
Fix Date Filter Issue |
P
|
ok |
PTCL |
04-Dec-2025 |
|
| 22667 |
1 |
POMS Enhancements for Devices Vendor Partnerships |
5 |
Verify Filters Do Not Reset After Vendor Action |
P
|
ok |
PTCL |
04-Dec-2025 |
|
| 22667 |
1 |
POMS Enhancements for Devices Vendor Partnerships |
1 |
Verify Devices Portfolio is Available in POMS |
F
|
fail |
PTCL |
04-Dec-2025 |
|
| 22667 |
1 |
POMS Enhancements for Devices Vendor Partnerships |
16 |
Verify Excel/CSV Export |
F
|
fail |
PTCL |
04-Dec-2025 |
|
| 22667 |
1 |
POMS Enhancements for Devices Vendor Partnerships |
3 |
Verify Last Updated Date exists in PCRM backend |
P
|
ok |
PTCL |
04-Dec-2025 |
|
| 15942 |
1 |
Advance Billling 2 |
36 |
One by One SR is locked or not
In case of Multiple TV Devices , separate SR should be creatd |
P
|
nil |
IBM |
03-Dec-2025 |
|
| 15942 |
1 |
Advance Billling 2 |
15 |
Create an SR to verify Return STB (Return STB/ATV with all accessories) for GPON. Verify response and charges |
P
|
nil |
IBM |
03-Dec-2025 |
|
| 15942 |
1 |
Advance Billling 2 |
16 |
Create an SR to verify Return ATV (Return STB/ATV with remote and charger) for GPON. Verify response and charges |
P
|
nil |
IBM |
03-Dec-2025 |
|
| 15942 |
1 |
Advance Billling 2 |
18 |
Create an SR to verify Return STB (Return STB/ATV without any accessories) for GPON. Verify response and charges |
P
|
nil |
IBM |
03-Dec-2025 |
|
| 15942 |
1 |
Advance Billling 2 |
19 |
Create an SR to verify Return STB (Return STB/ATV without any accessories) for GPON. Verify response and charges |
P
|
nil |
IBM |
03-Dec-2025 |
|
| 15942 |
1 |
Advance Billling 2 |
20 |
Create an SR to verify Return STB (Return STB/ATV with all accessories) for Copper. Verify response and charges |
P
|
nil |
IBM |
03-Dec-2025 |
|
| 15942 |
1 |
Advance Billling 2 |
21 |
Create an SR to verify Return STB (Return STB/ATV with all accessories) for Copper. Verify response and charges |
P
|
nil |
IBM |
03-Dec-2025 |
|
| 15942 |
1 |
Advance Billling 2 |
22 |
Create an SR to verify Return ATV (Return STB/ATV with remote and charger) for Copper. Verify response and charges |
P
|
nil |
IBM |
03-Dec-2025 |
|
| 15942 |
1 |
Advance Billling 2 |
23 |
Create an SR to verify Return ATV (Return STB/ATV with remote and charger) for Copper. Verify response and charges |
P
|
nil |
IBM |
03-Dec-2025 |
|
| 15942 |
1 |
Advance Billling 2 |
24 |
Create an SR to verify Return STB (Return STB/ATV without any accessories) for Copper. Verify response and charges |
P
|
nil |
IBM |
03-Dec-2025 |
|
| 15942 |
1 |
Advance Billling 2 |
25 |
Create an SR to verify Return STB (Return STB/ATV without any accessories) for Copper. Verify response and charges |
P
|
nil |
IBM |
03-Dec-2025 |
|
| 15942 |
1 |
Advance Billling 2 |
373 |
Advance SMS channel |
P
|
nil |
WCT |
03-Dec-2025 |
|
| 15942 |
1 |
Advance Billling 2 |
377 |
Advance Whatsapp Channel |
P
|
nil |
WCT |
03-Dec-2025 |
|
| 15942 |
1 |
Advance Billling 2 |
375 |
Advance Email Channel |
P
|
nil |
WCT |
03-Dec-2025 |
|
| 15942 |
1 |
Advance Billling 2 |
409 |
Advance SMS channel |
P
|
nil |
WCT |
03-Dec-2025 |
|
| 15942 |
1 |
Advance Billling 2 |
410 |
Postpaid SMS channel |
P
|
Need to the change the URL for better customer experience |
WCT |
03-Dec-2025 |
|
| 15942 |
1 |
Advance Billling 2 |
411 |
Advance Email Channel |
P
|
Add "Rs." before the Bill Amount |
WCT |
03-Dec-2025 |
|
| 15942 |
1 |
Advance Billling 2 |
412 |
Postpaid Email Channel |
P
|
Bill amount format is different than the rest of the email |
WCT |
03-Dec-2025 |
|
| 15942 |
1 |
Advance Billling 2 |
413 |
Advance Whatsapp Channel |
P
|
Clicking on the link is not openning the URL, it is making an automated reply. Open link Button is not active kindly check |
WCT |
03-Dec-2025 |
|
| 15942 |
1 |
Advance Billling 2 |
414 |
Postpaid Whatsapp Channel |
P
|
nil |
WCT |
03-Dec-2025 |
|
| 15942 |
1 |
Advance Billling 2 |
415 |
Advance SMS channel |
P
|
nil |
WCT |
03-Dec-2025 |
|
| 15942 |
1 |
Advance Billling 2 |
416 |
Postpaid SMS channel |
P
|
nil |
WCT |
03-Dec-2025 |
|
| 15942 |
1 |
Advance Billling 2 |
417 |
Advance Email Channel |
P
|
nil |
WCT |
03-Dec-2025 |
|
| 15942 |
1 |
Advance Billling 2 |
418 |
Postpaid Email Channel |
P
|
nil |
WCT |
03-Dec-2025 |
|
| 15942 |
1 |
Advance Billling 2 |
419 |
Advance Whatsapp Channel |
P
|
nil |
WCT |
03-Dec-2025 |
|
| 15942 |
1 |
Advance Billling 2 |
420 |
Postpaid Whatsapp Channel |
P
|
nil |
WCT |
03-Dec-2025 |
|
| 15942 |
1 |
Advance Billling 2 |
378 |
Postpaid Whatsapp Channel |
P
|
package speed is missing "Mbps". |
WCT |
02-Dec-2025 |
|
| 15942 |
1 |
Advance Billling 2 |
379 |
Advance SMS channel |
P
|
nil |
WCT |
02-Dec-2025 |
|
| 15942 |
1 |
Advance Billling 2 |
380 |
Postpaid SMS channel |
P
|
nil |
WCT |
02-Dec-2025 |
|
| 15942 |
1 |
Advance Billling 2 |
381 |
Advance Email Channel |
P
|
nil |
WCT |
02-Dec-2025 |
|
| 15942 |
1 |
Advance Billling 2 |
382 |
Postpaid Email Channel |
P
|
nil |
WCT |
02-Dec-2025 |
|
| 15942 |
1 |
Advance Billling 2 |
383 |
Advance Whatsapp Channel |
P
|
nil |
WCT |
02-Dec-2025 |
|
| 15942 |
1 |
Advance Billling 2 |
384 |
Postpaid Whatsapp Channel |
P
|
nil |
WCT |
02-Dec-2025 |
|
| 15942 |
1 |
Advance Billling 2 |
374 |
Postpaid SMS channel |
P
|
Content is ok however package speed is missing "Mbps" |
WCT |
02-Dec-2025 |
|
| 15942 |
1 |
Advance Billling 2 |
337 |
WhatsApp |
P
|
nil |
IBM |
02-Dec-2025 |
|
| 15942 |
1 |
Advance Billling 2 |
338 |
WhatsApp Text |
P
|
nil |
IBM |
02-Dec-2025 |
|
| 15942 |
1 |
Advance Billling 2 |
339 |
WhatsApp Text |
P
|
nil |
IBM |
02-Dec-2025 |
|
| 15942 |
1 |
Advance Billling 2 |
136 |
Verify the Siebel job (backend) if the order is moved to next step once the effective date is achieved. |
P
|
nil |
IBM |
02-Dec-2025 |
|
| 15942 |
1 |
Advance Billling 2 |
323 |
WhatsApp will be valited with Same SMS text |
P
|
nil |
IBM |
02-Dec-2025 |
|
| 15942 |
1 |
Advance Billling 2 |
324 |
WhatsApp will be valited with Same SMS text |
P
|
nil |
IBM |
02-Dec-2025 |
|
| 15942 |
1 |
Advance Billling 2 |
325 |
WhatsApp will be valited with Same SMS text |
P
|
nil |
IBM |
02-Dec-2025 |
|
| 15942 |
1 |
Advance Billling 2 |
4 |
Create a Modify Order and check if Nature of Billing is set to Advance based on Division that is included in the criteria list. |
P
|
nil |
IBM |
02-Dec-2025 |
|
| 15942 |
1 |
Advance Billling 2 |
50 |
Check message sent by creating Migration xDSL to GPON Conversion (xDSL Termination)
? Order Type: Terminate Order
? Sub Type / Detail: xDSL to GPON Conversion Order
? Nature of Billing: Advance
? Migration Flag: Y
? Order Status: Complete
use linked order as above to complete the flow
Dear [Customer Name], your DSL to Flash Fiber migration request against [Order #] is received. Flash Fiber will activate soon after your DSL connection is deactivated. All pending dues will be carried forward to the upcoming bill. Call 1218 for more details! |
P
|
nil |
IBM |
02-Dec-2025 |
|
| 15942 |
1 |
Advance Billling 2 |
51 |
Dear Customer, we’ve received your request against Order no. (Order #) for migration from DSL to Fiber. Your existing DSL connection will soon be deactivated.
All pending dues will be carried forward to the upcoming bill. For any support or assistance, please contact us at 1218. |
P
|
nil |
IBM |
02-Dec-2025 |
|
| 15942 |
1 |
Advance Billling 2 |
52 |
Check message sent by creating Migration xDSL to GPON Conversion (xDSL Termination)
? Order Type: Terminate Order
? Sub Type / Detail: xDSL to GPON Conversion Order
? Nature of Billing: postpaid
? Migration Flag: Y
? Order Status: Complete
use linked order as above to complete the flow
Dear [Customer Name], your DSL to Flash Fiber migration request against [Order #] is received. Flash Fiber will activate soon after your DSL connection is deactivated. All pending dues will be carried forward to the upcoming bill. Call 1218 for more details! |
P
|
nil |
IBM |
02-Dec-2025 |
|
| 15942 |
1 |
Advance Billling 2 |
53 |
Dear Customer, we’ve received your request against Order no. (Order #) for migration from DSL to Fiber. Your existing DSL connection will soon be deactivated.
All pending dues will be carried forward to the upcoming bill. For any support or assistance, please contact us at 1218. |
P
|
nil |
IBM |
02-Dec-2025 |
|
| 15942 |
1 |
Advance Billling 2 |
54 |
Check message sent by creating Migration xDSL to GPON Conversion (GPON New Connection)
? Order Type: New Order
? Sub Type / Detail: xDSL to GPON Conversion Order
? Nature of Billing: Advance
? Migration Flag: Y
? Order Status: Created |
P
|
nil |
IBM |
02-Dec-2025 |
|
| 15942 |
1 |
Advance Billling 2 |
55 |
Same Above |
P
|
nil |
IBM |
02-Dec-2025 |
|
| 15942 |
1 |
Advance Billling 2 |
56 |
Check message sent by creating Migration xDSL to GPON Conversion (GPON New Connection)
? Order Type: New Order
? Sub Type / Detail: xDSL to GPON Conversion Order
? Nature of Billing: Postpaid
? Migration Flag: Y
? Order Status: Created |
P
|
nil |
IBM |
02-Dec-2025 |
|
| 15942 |
1 |
Advance Billling 2 |
57 |
Same Above |
P
|
nil |
IBM |
02-Dec-2025 |
|
| 15942 |
1 |
Advance Billling 2 |
58 |
Check message sent by creating Migration xDSL to GPON Conversion (GPON New Connection)
? Order Type: New Order
? Sub Type / Detail: xDSL to GPON Conversion Order
? Nature of Billing: Postpaid
? Migration Flag: Y
? Order Status: Completed |
P
|
nil |
IBM |
02-Dec-2025 |
|
| 15942 |
1 |
Advance Billling 2 |
59 |
Same Above |
P
|
nil |
IBM |
02-Dec-2025 |
|
| 15942 |
1 |
Advance Billling 2 |
60 |
Check message sent by creating Migration xDSL to GPON Conversion (GPON New Connection)
? Order Type: New Order
? Sub Type / Detail: xDSL to GPON Conversion Order
? Nature of Billing: Postpaid
? Migration Flag: Y
? Order Status: Completed |
P
|
nil |
IBM |
02-Dec-2025 |
|
| 15942 |
1 |
Advance Billling 2 |
61 |
Same Above |
F
|
Email Content is not valid, subscribers devices[IPTV} PCGA issue |
IBM |
02-Dec-2025 |
|
| 15942 |
1 |
Advance Billling 2 |
9 |
Create a Migration Order and check if Nature of Billing is set to Postpaid based on Division that is not included in the criteria list. |
P
|
nil |
IBM |
02-Dec-2025 |
|
| 15942 |
1 |
Advance Billling 2 |
7 |
Create a Migration Order and check if Nature of Billing is set to Advance based on Division that is included in the criteria list. |
P
|
nil |
IBM |
02-Dec-2025 |
|
| 15942 |
1 |
Advance Billling 2 |
43 |
Instant |
P
|
nil |
IBM |
01-Dec-2025 |
|
| 15942 |
1 |
Advance Billling 2 |
44 |
First of Next month |
P
|
nil |
IBM |
01-Dec-2025 |
|
| 15942 |
1 |
Advance Billling 2 |
45 |
First of next month is role base function. |
P
|
nil |
IBM |
01-Dec-2025 |
|
| 15942 |
1 |
Advance Billling 2 |
46 |
System shall force to change the billing |
P
|
nil |
IBM |
01-Dec-2025 |
|
| 15942 |
1 |
Advance Billling 2 |
47 |
SMS on order completion: Dear #CUSTNAME#, starting #DATE#, we’re shifting to an advance billing cycle. Your next bill will include charges for next month, plus complete bill of the current month. |
P
|
nil |
IBM |
01-Dec-2025 |
|
| 15942 |
1 |
Advance Billling 2 |
48 |
Email on order completion: Dear Customer, we would like to inform you that starting from #DATE#, we will be implementing an advance billing cycle. Your upcoming bill will now include charges for next month, plus complete bill of the current month. If you have any questions or require further assistance, please call at 1218. |
P
|
nil |
IBM |
01-Dec-2025 |
|
| 15942 |
1 |
Advance Billling 2 |
49 |
Nature of billing is changed but Advance billing packages/VAS and DS are not selected.
When User change the nature of Billing from Post to Adv then only ADV Pakcaged should be slectable |
P
|
nil |
IBM |
01-Dec-2025 |
|
| 15942 |
1 |
Advance Billling 2 |
117 |
Create Restore Order with Copper triple play where at least one of the IPTV is restored, check if application enforces user to select CPE Type (Equipment) and Payment Mode(onetime / installment) for restored IPTV. Set the Payment mode as One Time and process the order. Verify if Siebel sends IPTV Charges to CBS using existing CRM-CBS integration. |
F
|
1) Wrong STB charges are sent from CRM to CBS.
2) During Restoration of 3P order, New Device type ATV Is selected. However, When order is reached to WFRA, old STB was auto tagged and it is categorized as ATV which in actual is STB (not ATV). |
IBM |
01-Dec-2025 |
|
| 15942 |
1 |
Advance Billling 2 |
276 |
New Order for 3 monthly Advance payments Boost Package verification. |
P
|
Validation Completed on 6th Oct-2025 and Acknowledged by Mr. Akbar
Case # 37 |
IBM |
01-Dec-2025 |
|
| 15942 |
1 |
Advance Billling 2 |
137 |
Create a Modify Order for shifting from Postpaid to Advance with user that has rights. Select "Immediate" as the option and complete Order till Billing. Verify from Billing if the status is set properly for Billing execution. |
P
|
nil |
IBM |
01-Dec-2025 |
|
| 15942 |
1 |
Advance Billling 2 |
138 |
Create a Modify Order for shifting from Postpaid to Advance with user that does not have rights. Ensure that the default value "Immediate" is selected and not allowed to change. |
P
|
Obs: 4:24pm |
IBM |
01-Dec-2025 |
|
| 15942 |
1 |
Advance Billling 2 |
135 |
Create a Modify Order for shifting from Postpaid to Advance with user that has rights. Select "First of Next Month" as the option and submit the order. Verify if order is going to the new step and it is locked with no changes allowed. |
P
|
5:15pm Monitoring should be required for its status |
IBM |
01-Dec-2025 |
|
| 15942 |
1 |
Advance Billling 2 |
355 |
Advance SMS channel |
P
|
nil |
WCT |
01-Dec-2025 |
|
| 15942 |
1 |
Advance Billling 2 |
357 |
Advance Email channel |
P
|
Content is ok and received once, kindly confirm what is DSL modem" and IPTV is mentioned twice |
WCT |
01-Dec-2025 |
|
| 15942 |
1 |
Advance Billling 2 |
359 |
PSTN Advance Whatsapp channel |
P
|
nil |
WCT |
01-Dec-2025 |
|
| 15942 |
1 |
Advance Billling 2 |
343 |
Advance SMS channel by OCR |
P
|
Dynamic value need to be chnaged from PTCL to PTCL DSL or PTCL Copper |
WCT |
28-Nov-2025 |
|
| 15942 |
1 |
Advance Billling 2 |
351 |
Advance Whatsapp Channel by OCR |
P
|
nor copper customers, the business team will decide the dynamic value.il |
WCT |
28-Nov-2025 |
|
| 15942 |
1 |
Advance Billling 2 |
347 |
Advance Email Channel by OCR |
P
|
SMS was received with the same content, but the email was received with different |
WCT |
28-Nov-2025 |
|
| 15942 |
1 |
Advance Billling 2 |
127 |
Create a Copper triple play order with ATV and verify the tax calculator service. It should be able to calculate the prices and tax for ATV products along with existing products. Verify the Payment step. |
P
|
nil |
IBM |
28-Nov-2025 |
|
| 15942 |
1 |
Advance Billling 2 |
42 |
WhatsApp Communication Enable/Disable |
P
|
Kindly advise the procedure for bulk disabling the communication services (Email, SMS, WhatsApp) |
IBM |
28-Nov-2025 |
|
| 15942 |
1 |
Advance Billling 2 |
125 |
Create a Copper triple play order with STB and payment mode is installment and verify the tax calculator service. It should be able to calculate the prices and tax for STB products along with existing products. Verify the Payment step. |
P
|
nil |
IBM |
28-Nov-2025 |
|
| 15942 |
1 |
Advance Billling 2 |
331 |
WhatsApp will be valited with Same SMS text |
P
|
nil |
IBM |
28-Nov-2025 |
|
| 15942 |
1 |
Advance Billling 2 |
100 |
Bolt-on Expiry SMS for FOC and Limited validity (validity less than 10 years) |
P
|
nil |
IBM |
28-Nov-2025 |
|
| 15942 |
1 |
Advance Billling 2 |
104 |
Check message sent by creating New Order for VAS Activation - Advance
? Order Type : New Order
? Sub Type / Detail: VAS Addition (Action-Add)
? Nature of Billing: Advance
? Order Status: Complete |
P
|
nil |
IBM |
28-Nov-2025 |
|
| 15942 |
1 |
Advance Billling 2 |
105 |
Same Above |
P
|
nil |
IBM |
28-Nov-2025 |
|
| 15942 |
1 |
Advance Billling 2 |
85 |
Same Above |
P
|
nil |
IBM |
28-Nov-2025 |
|
| 15942 |
1 |
Advance Billling 2 |
327 |
WhatsApp will be valited with Same SMS text |
P
|
nil |
IBM |
28-Nov-2025 |
|
| 15942 |
1 |
Advance Billling 2 |
328 |
WhatsApp will be valited with Same SMS text |
P
|
nil |
IBM |
28-Nov-2025 |
|
| 15942 |
1 |
Advance Billling 2 |
404 |
Postpaid SMS channel |
P
|
nil |
WCT |
28-Nov-2025 |
|
| 15942 |
1 |
Advance Billling 2 |
408 |
Postpaid Whatsapp Channel |
P
|
nil |
WCT |
28-Nov-2025 |
|
| 15942 |
1 |
Advance Billling 2 |
406 |
Postpaid Email Channel |
P
|
nil |
WCT |
28-Nov-2025 |
|
| 15942 |
1 |
Advance Billling 2 |
65 |
Same Above |
P
|
nil |
IBM |
28-Nov-2025 |
|
| 15942 |
1 |
Advance Billling 2 |
68 |
Check message sent by creating Advance Change of Internet Price Plan (Downgrade)
? Order Type: Modify Order
? Sub Type / Detail: Change of Internet Price Plan (Downgrade)
? Nature of Billing: Advance
? Order Status: Complete |
P
|
nil |
IBM |
28-Nov-2025 |
|
| 15942 |
1 |
Advance Billling 2 |
69 |
Same Above |
P
|
nil |
IBM |
28-Nov-2025 |
|
| 15942 |
1 |
Advance Billling 2 |
64 |
Check message sent by creating Postpaid Change of Internet Price Plan (Downgrade)
? Order Type: Modify Order
? Sub Type / Detail: Change of Internet Price Plan (downgrade)
? Nature of Billing: Postpaid
? Order Status: Complete |
P
|
nil |
IBM |
28-Nov-2025 |
|
| 15942 |
1 |
Advance Billling 2 |
76 |
Check message sent by creating Modify Order for Bolt-On Activation - Postpaid
? Order Type : Modify Order
? Sub Type / Detail: Bolt-On Addition (Action-Add)
? Nature of Billing: Postpaid
? Order Status: Complete |
P
|
nil |
IBM |
27-Nov-2025 |
|
| 15942 |
1 |
Advance Billling 2 |
77 |
Same Above |
P
|
nil |
IBM |
27-Nov-2025 |
|
| 15942 |
1 |
Advance Billling 2 |
72 |
Check message sent by creating New Order for Bolt-On Activation - Postpaid
? Order Type : New Order
? Sub Type / Detail: Bolt-On Addition (Action-Add)
? Nature of Billing: Postpaid
? Order Status: Complete |
P
|
nil |
IBM |
27-Nov-2025 |
|
| 15942 |
1 |
Advance Billling 2 |
73 |
Same Above |
P
|
nil |
IBM |
27-Nov-2025 |
|
| 15942 |
1 |
Advance Billling 2 |
39 |
SMS text is configurable (Static text) |
P
|
nil |
IBM |
27-Nov-2025 |
|
| 15942 |
1 |
Advance Billling 2 |
40 |
Email text is configurable (Static text) |
P
|
nil |
IBM |
27-Nov-2025 |
|
| 15942 |
1 |
Advance Billling 2 |
62 |
Check message sent by creating Postpaid Change of Internet Price Plan (Upgrade)
? Order Type: Modify Order
? Sub Type / Detail: Change of Internet Price Plan (upgrade)
? Nature of Billing: Postpaid
? Order Status: Complete |
P
|
nil |
IBM |
27-Nov-2025 |
|
| 15942 |
1 |
Advance Billling 2 |
63 |
Same Above |
P
|
nil |
IBM |
27-Nov-2025 |
|
| 15942 |
1 |
Advance Billling 2 |
37 |
Configurable Charges for all above use cases of Return STB/ATV |
P
|
nil |
IBM |
27-Nov-2025 |
|
| 15942 |
1 |
Advance Billling 2 |
32 |
Amount to be adjusted in Next bill |
P
|
The adjusted amount is not displaying on the invoice. It should be displayed on the invoice. |
IBM |
27-Nov-2025 |
|
| 15942 |
1 |
Advance Billling 2 |
34 |
SR is Open/Pending
SR will keep open once CBS API send failure |
P
|
The SRs should be look after who remain on pending statue due to an error |
IBM |
27-Nov-2025 |
|
| 15942 |
1 |
Advance Billling 2 |
6 |
Create a Modify Order and check if Nature of Billing is set to Postpaid based on Division that is not included in the criteria list. |
P
|
nil |
IBM |
27-Nov-2025 |
|
| 15942 |
1 |
Advance Billling 2 |
14 |
Create an SR to verify Return STB (Return STB/ATV with all accessories) for GPON. Verify response and charges |
P
|
nil |
IBM |
27-Nov-2025 |
|
| 15942 |
1 |
Advance Billling 2 |
2 |
Create a New Order and check if Nature of Billing is set to Advance based on Division that is not included in the criteria list.
Example :
F8 Division is not set for advance so in this case Advance billing feature will not be given to customer. |
P
|
nil |
IBM |
27-Nov-2025 |
|
| 15942 |
1 |
Advance Billling 2 |
3 |
Create a New Order and check if Nature of Billing is set to Postpaid based on Division that is not included in the criteria list. |
P
|
nil |
IBM |
27-Nov-2025 |
|
| 15942 |
1 |
Advance Billling 2 |
5 |
Create a Modify Order and check if Nature of Billing is set to Advance based on Division that is not included in the criteria list.
Example :
F8 Division is not set for advance so in this case Advance billing feature will not be given to customer. |
P
|
nil |
IBM |
27-Nov-2025 |
|
| 15942 |
1 |
Advance Billling 2 |
407 |
Advance Whatsapp Channel |
P
|
nil |
WCT |
27-Nov-2025 |
|
| 15942 |
1 |
Advance Billling 2 |
405 |
Advance Email Channel |
P
|
nil |
WCT |
27-Nov-2025 |
|
| 15942 |
1 |
Advance Billling 2 |
402 |
Postpaid Whatsapp Channel |
P
|
nil |
WCT |
27-Nov-2025 |
|
| 15942 |
1 |
Advance Billling 2 |
403 |
Advance SMS channel |
P
|
nil |
WCT |
27-Nov-2025 |
|
| 15942 |
1 |
Advance Billling 2 |
398 |
Postpaid SMS channel |
P
|
nil |
WCT |
27-Nov-2025 |
|
| 15942 |
1 |
Advance Billling 2 |
400 |
Postpaid Email Channel |
P
|
nil |
WCT |
27-Nov-2025 |
|
| 15942 |
1 |
Advance Billling 2 |
330 |
WhatsApp will be valited with Same SMS text |
P
|
nil |
IBM |
27-Nov-2025 |
|
| 15942 |
1 |
Advance Billling 2 |
86 |
Check message sent by creating Modify Order for Bolt-On Deactivation - Postpaid
? Order Type : Modify Order
? Sub Type / Detail: Bolt-On Deletion (Action-Delete)
? Nature of Billing: Postpaid
? Order Status: Complete |
P
|
nil |
IBM |
27-Nov-2025 |
|
| 15942 |
1 |
Advance Billling 2 |
87 |
Same Above |
P
|
nil |
IBM |
27-Nov-2025 |
|
| 15942 |
1 |
Advance Billling 2 |
92 |
Bolt-on Activation SMS for FOC and Limited validity (validity less than 10 years) |
P
|
nil |
IBM |
27-Nov-2025 |
|
| 15942 |
1 |
Advance Billling 2 |
106 |
Check message sent by creating New Order for VAS Activation - Postpaid
? Order Type : New Order
? Sub Type / Detail: VAS Addition (Action-Add)
? Nature of Billing: Postpaid
? Order Status: Complete |
P
|
needs to be verified along with SHOQ, as it is dependent on the same validation flow |
IBM |
27-Nov-2025 |
|
| 15942 |
1 |
Advance Billling 2 |
107 |
Same Above |
P
|
nil |
IBM |
27-Nov-2025 |
|
| 15942 |
1 |
Advance Billling 2 |
102 |
Bolt-on Expiry SMS for Paid and Limited validity (validity less than 10 years) |
P
|
nil |
IBM |
27-Nov-2025 |
|
| 15942 |
1 |
Advance Billling 2 |
332 |
WhatsApp will be valited with Same SMS text |
P
|
nil |
IBM |
27-Nov-2025 |
|
| 15942 |
1 |
Advance Billling 2 |
110 |
Check message sent by creating Modify Order for VAS Activation - Postpaid
? Order Type : Modify Order
? Sub Type / Detail: VAS Addition (Action-Add)
? Nature of Billing: Postpaid
? Order Status: Complete |
P
|
nil |
IBM |
27-Nov-2025 |
|
| 15942 |
1 |
Advance Billling 2 |
111 |
Same Above |
P
|
nil |
IBM |
27-Nov-2025 |
|
| 15942 |
1 |
Advance Billling 2 |
326 |
WhatsApp will be valited with Same SMS text |
P
|
nil |
IBM |
27-Nov-2025 |
|
| 15942 |
1 |
Advance Billling 2 |
362 |
Postpaid SMS channel |
P
|
nil |
WCT |
27-Nov-2025 |
|
| 15942 |
1 |
Advance Billling 2 |
364 |
Postpaid Email channel |
F
|
The email was received, but product subscription details are missing |
WCT |
27-Nov-2025 |
|
| 15942 |
1 |
Advance Billling 2 |
366 |
Postpaid Whatsapp channel |
P
|
nil |
WCT |
27-Nov-2025 |
|
| 15942 |
1 |
Advance Billling 2 |
387 |
Advance Email Channel |
P
|
format need to be correct |
WCT |
26-Nov-2025 |
|
| 15942 |
1 |
Advance Billling 2 |
389 |
Advance Whatsapp Channel |
P
|
nil |
WCT |
26-Nov-2025 |
|
| 15942 |
1 |
Advance Billling 2 |
397 |
Advance SMS channel |
P
|
nil |
WCT |
26-Nov-2025 |
|
| 15942 |
1 |
Advance Billling 2 |
385 |
Advance SMS channel |
P
|
nil |
WCT |
26-Nov-2025 |
|
| 15942 |
1 |
Advance Billling 2 |
133 |
For a Customer Owned IPTV STB Equipment Asset, click on "Get IPTV Equipment Info" and verify the status of IPTV Equipment |
P
|
he system is returning incomplete statuses for certain cases where the IPTV status should be updated only after the billing process is completed. If the billing process is not finished, the status should not update. |
IBM |
26-Nov-2025 |
|
| 15942 |
1 |
Advance Billling 2 |
134 |
For a PTCL Owned ATV Equipment Asset, click on "Get IPTV Equipment Info" and verify the status of IPTV Equipment |
P
|
The “Get IPTV Equipment Info” action should not require manual clicking. The device status must sync automatically, similar to how other services handle data synchronization.
This issue is applicable to Test Cases 133, 134, 258,259,260,261,262 : |
IBM |
26-Nov-2025 |
|
| 15942 |
1 |
Advance Billling 2 |
340 |
WhatsApp Text |
P
|
nil |
IBM |
26-Nov-2025 |
|
| 15942 |
1 |
Advance Billling 2 |
294 |
Configure Due_date offset value |
P
|
nil |
IBM |
26-Nov-2025 |
|
| 15942 |
1 |
Advance Billling 2 |
84 |
Check message sent by creating Modify Order for Bolt-On Deactivation - Advance
? Order Type : Modify Order
? Sub Type / Detail: Bolt-On Deletion (Action-Delete)
? Nature of Billing: Advance
? Order Status: Complete |
P
|
nil |
IBM |
26-Nov-2025 |
|
| 15942 |
1 |
Advance Billling 2 |
258 |
PTCL Owned
If Device is PTCL property |
P
|
nil |
IBM |
26-Nov-2025 |
|
| 15942 |
1 |
Advance Billling 2 |
259 |
Customer Owned
If Device is Customer property |
P
|
nil |
IBM |
26-Nov-2025 |
|
| 15942 |
1 |
Advance Billling 2 |
260 |
Availability of Button on siebel UI
Press button to get the response either PTCL Property or Customer Property |
P
|
nil |
IBM |
26-Nov-2025 |
|
| 15942 |
1 |
Advance Billling 2 |
261 |
To be tested for ATV
IPTV devices will be ATV for this test case |
P
|
nil |
IBM |
26-Nov-2025 |
|
| 15942 |
1 |
Advance Billling 2 |
262 |
To be tested for STB
IPTV devices will be STB for this test case |
P
|
nil |
IBM |
26-Nov-2025 |
|
| 15942 |
1 |
Advance Billling 2 |
401 |
Advance Whatsapp Channel |
P
|
nil |
WCT |
26-Nov-2025 |
|
| 15942 |
1 |
Advance Billling 2 |
399 |
Advance Email Channel |
P
|
Format of email is not correct |
WCT |
26-Nov-2025 |
|
| 15942 |
1 |
Advance Billling 2 |
17 |
Create an SR to verify Return ATV (Return STB/ATV with remote and charger) for GPON. Verify response and charges |
P
|
nil |
IBM |
26-Nov-2025 |
|
| 15942 |
1 |
Advance Billling 2 |
30 |
Create Admin SR |
P
|
nil |
IBM |
26-Nov-2025 |
|
| 15942 |
1 |
Advance Billling 2 |
31 |
Drop down menu options available |
P
|
nil |
IBM |
26-Nov-2025 |
|
| 15942 |
1 |
Advance Billling 2 |
33 |
SR is closed
SR will be created in Siebel
CBS will send Response via API with charges
Once successful response received from CBS , SR will be closed on Siebel |
P
|
nil |
IBM |
26-Nov-2025 |
|
| 15942 |
1 |
Advance Billling 2 |
41 |
WhatsApp text is configurable (Static text) |
P
|
nil |
IBM |
26-Nov-2025 |
|
| 15942 |
1 |
Advance Billling 2 |
66 |
Check message sent by creating Advance Change of Internet Price Plan (Upgrade)
? Order Type: Modify Order
? Sub Type / Detail: Change of Internet Price Plan (upgrade)
? Nature of Billing: Advance
? Order Status: Complete |
P
|
nil |
IBM |
26-Nov-2025 |
|
| 15942 |
1 |
Advance Billling 2 |
67 |
Same Above |
P
|
nil |
IBM |
26-Nov-2025 |
|
| 15942 |
1 |
Advance Billling 2 |
74 |
Check message sent by creating Modify Order for Bolt-On Activation - Advance
? Order Type : Modify Order
? Sub Type / Detail: Bolt-On Addition (Action-Add)
? Nature of Billing: Advance
? Order Status: Complete |
P
|
nil |
IBM |
26-Nov-2025 |
|
| 15942 |
1 |
Advance Billling 2 |
75 |
Same Above |
P
|
nil |
IBM |
26-Nov-2025 |
|
| 15942 |
1 |
Advance Billling 2 |
38 |
Verify if it is allowed to Set the Commercial Name for a Package (for IT Ops team) |
P
|
nil |
IBM |
24-Nov-2025 |
|
| 15942 |
1 |
Advance Billling 2 |
13 |
Verify if it is allowed to Configure Division in the matrix (for IT Ops team) |
P
|
Verify if it is allowed to Configure Division in the matrix (for IT Ops team),A complete History Log must exist for all configuration changes. |
IBM |
24-Nov-2025 |
|
| 22339 |
3 |
SR Creation English IOS |
19 |
If existing SR exists, show appropriate message. |
P
|
ok |
EVAM |
24-Nov-2025 |
|
| 22339 |
3 |
SR Creation English IOS |
18 |
Track Request navigates to My Orders screen. |
P
|
ok |
EVAM |
24-Nov-2025 |
|
| 22339 |
5 |
SR Creation Urdu IOS |
18 |
Track Request navigates to My Orders screen. |
P
|
ok |
EVAM |
24-Nov-2025 |
|
| 22339 |
5 |
SR Creation Urdu IOS |
17 |
Service Request screen shows SR details (ID, Date, Speed Boost, Track, Back). |
P
|
ok |
EVAM |
24-Nov-2025 |
|
| 22339 |
5 |
SR Creation Urdu IOS |
20 |
Advanced billing option should be enabled/disabled via configuration. |
P
|
ok |
EVAM |
24-Nov-2025 |
|
| 22339 |
3 |
SR Creation English IOS |
17 |
Service Request screen shows SR details (ID, Date, Speed Boost, Track, Back). |
P
|
ok |
EVAM |
24-Nov-2025 |
|
| 22339 |
3 |
SR Creation English IOS |
20 |
Advanced billing option should be enabled/disabled via configuration. |
P
|
ok |
EVAM |
24-Nov-2025 |
|
| 22339 |
5 |
SR Creation Urdu IOS |
16 |
If user is not advanced, redirect to Service Request screen. |
P
|
ok |
EVAM |
24-Nov-2025 |
|
| 22339 |
5 |
SR Creation Urdu IOS |
13 |
Error bottom sheet shows Try Again & Back. |
P
|
ok |
EVAM |
24-Nov-2025 |
|
| 22339 |
3 |
SR Creation English IOS |
14 |
Try Again reopens confirmation sheet. |
P
|
ok |
EVAM |
24-Nov-2025 |
|
| 22339 |
3 |
SR Creation English IOS |
16 |
If user is not advanced, redirect to Service Request screen. |
P
|
ok |
EVAM |
24-Nov-2025 |
|
| 22339 |
5 |
SR Creation Urdu IOS |
15 |
Back redirects user to Home screen. |
P
|
ok |
EVAM |
24-Nov-2025 |
|
| 22339 |
3 |
SR Creation English IOS |
1 |
Verify that only PTCL/FlashFiber user can view the 'Switch to Advance Billing' widget and quick links on the home screen. |
P
|
ok |
EVAM |
24-Nov-2025 |
|
| 22339 |
5 |
SR Creation Urdu IOS |
1 |
Verify that only PTCL/FlashFiber user can view the 'Switch to Advance Billing' widget and quick links on the home screen. |
P
|
ok |
EVAM |
24-Nov-2025 |
|
| 22339 |
3 |
SR Creation English IOS |
2 |
Verify that PTCL/FlashFiber user can view the 'Advance Billing' menu in Menu listing & Shop screen. |
P
|
ok |
EVAM |
24-Nov-2025 |
|
| 22339 |
3 |
SR Creation English IOS |
4 |
User should be redirected to 'Switch to Advance Billing' screen when clicking 'Advance Billing' on Home, Menu, or Shop. |
P
|
ok |
EVAM |
24-Nov-2025 |
|
| 22339 |
5 |
SR Creation Urdu IOS |
4 |
User should be redirected to 'Switch to Advance Billing' screen when clicking 'Advance Billing' on Home, Menu, or Shop. |
P
|
ok |
EVAM |
24-Nov-2025 |
|
| 22339 |
2 |
SR Creation English Android |
5 |
On 'Switch to Advance Billing' screen, user should see: Banner, How to Use section, Terms & Conditions checkbox, Next button disabled. |
P
|
ok |
EVAM |
24-Nov-2025 |
|
| 22339 |
3 |
SR Creation English IOS |
5 |
On 'Switch to Advance Billing' screen, user should see: Banner, How to Use section, Terms & Conditions checkbox, Next button disabled. |
P
|
ok |
EVAM |
24-Nov-2025 |
|
| 22339 |
5 |
SR Creation Urdu IOS |
5 |
On 'Switch to Advance Billing' screen, user should see: Banner, How to Use section, Terms & Conditions checkbox, Next button disabled. |
P
|
ok |
EVAM |
24-Nov-2025 |
|
| 22339 |
4 |
SR Creation Urdu Android |
5 |
On 'Switch to Advance Billing' screen, user should see: Banner, How to Use section, Terms & Conditions checkbox, Next button disabled. |
P
|
ok |
EVAM |
24-Nov-2025 |
|
| 22339 |
5 |
SR Creation Urdu IOS |
2 |
Verify that PTCL/FlashFiber user can view the 'Advance Billing' menu in Menu listing & Shop screen. |
P
|
ok |
EVAM |
24-Nov-2025 |
|
| 22339 |
3 |
SR Creation English IOS |
3 |
The menu and widget should not be shown to the user who has already switched to advance billing. |
P
|
ok |
EVAM |
24-Nov-2025 |
|
| 22339 |
5 |
SR Creation Urdu IOS |
6 |
Next button should be enabled only after selecting Terms & Conditions. |
P
|
ok |
EVAM |
24-Nov-2025 |
|
| 22339 |
3 |
SR Creation English IOS |
6 |
Next button should be enabled only after selecting Terms & Conditions. |
P
|
ok |
EVAM |
24-Nov-2025 |
|
| 22339 |
3 |
SR Creation English IOS |
7 |
User should be able to view Terms & Conditions by clicking the link. |
P
|
ok |
EVAM |
24-Nov-2025 |
|
| 22339 |
5 |
SR Creation Urdu IOS |
10 |
Displayed description: First advance bill includes current month + next month rental. |
P
|
ok |
EVAM |
24-Nov-2025 |
|
| 22339 |
5 |
SR Creation Urdu IOS |
8 |
Terms & Conditions bottom sheet should appear and can be closed using X icon. |
P
|
ok |
EVAM |
24-Nov-2025 |
|
| 22339 |
5 |
SR Creation Urdu IOS |
7 |
User should be able to view Terms & Conditions by clicking the link. |
P
|
ok |
EVAM |
24-Nov-2025 |
|
| 22339 |
5 |
SR Creation Urdu IOS |
3 |
The menu and widget should not be shown to the user who has already switched to advance billing. |
P
|
ok |
EVAM |
24-Nov-2025 |
|
| 22339 |
3 |
SR Creation English IOS |
8 |
Terms & Conditions bottom sheet should appear and can be closed using X icon. |
P
|
Ok |
EVAM |
24-Nov-2025 |
|
| 22339 |
5 |
SR Creation Urdu IOS |
9 |
Confirmation bottom sheet should appear with Cancel & Confirm after clicking Next. |
P
|
ok |
EVAM |
24-Nov-2025 |
|
| 22339 |
3 |
SR Creation English IOS |
11 |
Cancel closes bottom sheet without changes. |
P
|
ok |
EVAM |
24-Nov-2025 |
|
| 22339 |
3 |
SR Creation English IOS |
9 |
Confirmation bottom sheet should appear with Cancel & Confirm after clicking Next. |
P
|
ok |
EVAM |
24-Nov-2025 |
|
| 22339 |
5 |
SR Creation Urdu IOS |
11 |
Cancel closes bottom sheet without changes. |
P
|
ok |
EVAM |
24-Nov-2025 |
|
| 22339 |
3 |
SR Creation English IOS |
10 |
Displayed description: First advance bill includes current month + next month rental. |
P
|
ok |
EVAM |
24-Nov-2025 |
|
| 22339 |
5 |
SR Creation Urdu IOS |
19 |
If existing SR exists, show appropriate message. |
P
|
ok |
EVAM |
24-Nov-2025 |
|
| 22339 |
3 |
SR Creation English IOS |
12 |
If user type = Advance, an error message should appear. |
P
|
ok |
EVAM |
24-Nov-2025 |
|
| 22339 |
5 |
SR Creation Urdu IOS |
12 |
If user type = Advance, an error message should appear. |
P
|
ok |
EVAM |
24-Nov-2025 |
|
| 22339 |
3 |
SR Creation English IOS |
13 |
Error bottom sheet shows Try Again & Back. |
P
|
ok |
EVAM |
24-Nov-2025 |
|
| 3333 |
1 |
crm ui function |
2 |
ui tst |
P
|
ok |
IBM |
24-Nov-2025 |
|
| 15942 |
1 |
Advance Billling 2 |
1 |
Create a New Order and check if Nature of Billing is set to Advance based on Division that is included in the criteria list. |
P
|
Whenever the configuration is enabled or disabled, there must be a conversation (message/notification) |
IBM |
24-Nov-2025 |
|
| 15942 |
1 |
Advance Billling 2 |
176 |
Billing month |
P
|
nil |
IBM |
24-Nov-2025 |
|
| 15942 |
1 |
Advance Billling 2 |
177 |
Due Date |
P
|
nil |
IBM |
24-Nov-2025 |
|
| 15942 |
1 |
Advance Billling 2 |
199 |
Bill Run date is same as postpaid |
P
|
nil |
IBM |
24-Nov-2025 |
|
| 15942 |
1 |
Advance Billling 2 |
200 |
Due date is different from postpaid |
P
|
nil |
IBM |
24-Nov-2025 |
|
| 15942 |
1 |
Advance Billling 2 |
180 |
QR Code |
P
|
nil |
IBM |
24-Nov-2025 |
|
| 15942 |
1 |
Advance Billling 2 |
181 |
QR Code lable |
P
|
nil |
IBM |
24-Nov-2025 |
|
| 15942 |
1 |
Advance Billling 2 |
182 |
Front bill Ad left links |
P
|
nil |
IBM |
24-Nov-2025 |
|
| 15942 |
1 |
Advance Billling 2 |
183 |
Front bill Ad right links |
P
|
nil |
IBM |
24-Nov-2025 |
|
| 15942 |
1 |
Advance Billling 2 |
184 |
Backside bill Ad left links |
P
|
nil |
IBM |
24-Nov-2025 |
|
| 15942 |
1 |
Advance Billling 2 |
185 |
Backside bill Ad right links |
P
|
nil |
IBM |
24-Nov-2025 |
|
| 15942 |
1 |
Advance Billling 2 |
186 |
Payment channels clickable |
P
|
nil |
IBM |
24-Nov-2025 |
|
| 15942 |
1 |
Advance Billling 2 |
295 |
STB/ATV Virtual offer code & Price configuration |
P
|
nil |
IBM |
24-Nov-2025 |
|
| 15942 |
1 |
Advance Billling 2 |
126 |
Create a GPON triple play order with multiple IPTVs (1 with One time charges and Other with installment) with ATVs and verify the tax calculator service. It should be able to calculate the prices and tax for ATV products along with existing products. Verify the Payment step. |
P
|
1-333660567838 |
IBM |
24-Nov-2025 |
|
| 15942 |
1 |
Advance Billling 2 |
124 |
Create a GPON triple play order with multiple IPTV STBs and paymet mode is one time and verify the tax calculator service. It should be able to calculate the prices and tax for STB products along with existing products. Verify the Payment step. |
P
|
nil |
IBM |
24-Nov-2025 |
|
| 15942 |
1 |
Advance Billling 2 |
363 |
Advance Email channel |
F
|
Email received but Email content and sequence Is not |
WCT |
24-Nov-2025 |
|
| 3333 |
1 |
crm ui function |
2 |
ui tst |
P
|
ok |
IBM |
24-Nov-2025 |
|
| 20009 |
1 |
|
21 |
To Create a New Order having GPON Subscription when ‘Y’ is returned from Auto Feasibility, verify order moves to ‘Awaiting Payment Confirmation’ or ‘WFRA’, SMS sent, and resources are editable after new role assignment in Maximo. |
P
|
1-333658195711 |
IBM |
20-Nov-2025 |
|
| 20009 |
1 |
|
22 |
To verify that for a Restore Order for GPON Subscription if there are any OTC Charges available then the Order moves to Awaiting Payment Confirmation, and proceeds after payment is received. |
P
|
1-333658195711 tc 101 sms |
IBM |
20-Nov-2025 |
|
| 20009 |
1 |
|
37 |
To Verify that in a New Order for GPON Subscription, resources are allowed to be changed after 48 hours in an order where resources were reserved. |
P
|
tc581-333658195711 |
IBM |
20-Nov-2025 |
|
| 22339 |
2 |
SR Creation English Android |
1 |
Verify that only PTCL/FlashFiber user can view the 'Switch to Advance Billing' widget and quick links on the home screen. |
P
|
Ok |
EVAM |
19-Nov-2025 |
|
| 22339 |
4 |
SR Creation Urdu Android |
1 |
Verify that only PTCL/FlashFiber user can view the 'Switch to Advance Billing' widget and quick links on the home screen. |
P
|
Ok |
EVAM |
19-Nov-2025 |
|
| 22339 |
4 |
SR Creation Urdu Android |
18 |
Track Request navigates to My Orders screen. |
P
|
ok |
EVAM |
19-Nov-2025 |
|
| 22339 |
2 |
SR Creation English Android |
19 |
If existing SR exists, show appropriate message. |
P
|
ok |
EVAM |
19-Nov-2025 |
|
| 22339 |
4 |
SR Creation Urdu Android |
19 |
If existing SR exists, show appropriate message. |
P
|
ok |
EVAM |
19-Nov-2025 |
|
| 20009 |
1 |
|
20 |
To Create a New Order having GPON Subscription when ‘Y’ is returned from Auto Feasibility, verify order moves to ‘Awaiting Payment Confirmation’ or ‘WFRA’, SMS sent, and resources locked in Maximo. |
P
|
1-333658543701 TC53 |
IBM |
19-Nov-2025 |
|
| 20009 |
1 |
|
16 |
To Verify that for New Order having GPON Subscription the ‘Y’ or ‘N’ status of the Auto Feasibility is displayed in the Order Header after Submitting the order when the Lat/Long values and radius are provided in the Service Account and Order revision is less than or equal to 1. |
P
|
1-333658585792 |
IBM |
19-Nov-2025 |
|
| 20009 |
1 |
|
33 |
To Create a xDSL to GPON Conversion New Order without promotion Price Plan for GPON Subscription and verify Auto Feasibility returns Y when Lat/Long and radius are provided and revision =1. |
P
|
tc27,28 |
IBM |
19-Nov-2025 |
|
| 20009 |
1 |
|
17 |
To Verify that for New Order having GPON Subscription when ‘Y’ is returned from the Auto Feasibility the Order is moved to ‘Awaiting Payment Confirmation’ or ‘WFRA’ and SMS sent to customer. Also check revision 2 for feasibility copy. |
P
|
tc48 |
IBM |
19-Nov-2025 |
|
| 22339 |
2 |
SR Creation English Android |
20 |
Advanced billing option should be enabled/disabled via configuration. |
P
|
Ok |
EVAM |
19-Nov-2025 |
|
| 22339 |
4 |
SR Creation Urdu Android |
20 |
Advanced billing option should be enabled/disabled via configuration. |
P
|
nil |
EVAM |
19-Nov-2025 |
|
| 22339 |
2 |
SR Creation English Android |
17 |
Service Request screen shows SR details (ID, Date, Speed Boost, Track, Back). |
P
|
ok |
EVAM |
19-Nov-2025 |
|
| 22339 |
4 |
SR Creation Urdu Android |
17 |
Service Request screen shows SR details (ID, Date, Speed Boost, Track, Back). |
P
|
ok |
EVAM |
19-Nov-2025 |
|
| 22339 |
2 |
SR Creation English Android |
18 |
Track Request navigates to My Orders screen. |
P
|
ok |
EVAM |
19-Nov-2025 |
|
| 20009 |
1 |
|
4 |
To Create a New Order with promotion Price Plan for GPON Subscription having the correct Lat Long value for specific FDH for which the promotion is eligible. |
P
|
tc77 |
IBM |
19-Nov-2025 |
|
| 20009 |
1 |
|
24 |
To Verify that for Restore Order having GPON Subscription when ‘N’ is returned from Auto Feasibility the Order moves to ‘Awaiting Mark Feasibility’. |
P
|
tc102 |
IBM |
19-Nov-2025 |
|
| 20009 |
1 |
|
19 |
To Verify that when Auto Feasibility returns ‘N’, and Manual Feasibility marks ‘Not Feasible’, the Order is marked as Not Feasible and SMS sent. |
P
|
SMS Received |
IBM |
19-Nov-2025 |
|
| 20009 |
1 |
|
30 |
To Verify that in a New Order for GPON Subscription when exception is returned by Auto-Feasibility web service the order is moved to Awaiting Mark Feasibility and error message displayed. |
P
|
ok |
IBM |
19-Nov-2025 |
|
| 22339 |
2 |
SR Creation English Android |
2 |
Verify that PTCL/FlashFiber user can view the 'Advance Billing' menu in Menu listing & Shop screen. |
P
|
Ok |
EVAM |
19-Nov-2025 |
|
| 22339 |
4 |
SR Creation Urdu Android |
2 |
Verify that PTCL/FlashFiber user can view the 'Advance Billing' menu in Menu listing & Shop screen. |
P
|
Ok |
EVAM |
19-Nov-2025 |
|
| 22339 |
2 |
SR Creation English Android |
4 |
User should be redirected to 'Switch to Advance Billing' screen when clicking 'Advance Billing' on Home, Menu, or Shop. |
P
|
Ok |
EVAM |
19-Nov-2025 |
|
| 22339 |
4 |
SR Creation Urdu Android |
4 |
User should be redirected to 'Switch to Advance Billing' screen when clicking 'Advance Billing' on Home, Menu, or Shop. |
P
|
Ok |
EVAM |
19-Nov-2025 |
|
| 22339 |
2 |
SR Creation English Android |
3 |
The menu and widget should not be shown to the user who has already switched to advance billing. |
P
|
Ok |
EVAM |
19-Nov-2025 |
|
| 22339 |
4 |
SR Creation Urdu Android |
3 |
The menu and widget should not be shown to the user who has already switched to advance billing. |
P
|
Ok |
EVAM |
19-Nov-2025 |
|
| 22339 |
2 |
SR Creation English Android |
6 |
Next button should be enabled only after selecting Terms & Conditions. |
P
|
Ok |
EVAM |
19-Nov-2025 |
|
| 22339 |
4 |
SR Creation Urdu Android |
6 |
Next button should be enabled only after selecting Terms & Conditions. |
P
|
Ok |
EVAM |
19-Nov-2025 |
|
| 22339 |
2 |
SR Creation English Android |
7 |
User should be able to view Terms & Conditions by clicking the link. |
P
|
Ok |
EVAM |
19-Nov-2025 |
|
| 22339 |
4 |
SR Creation Urdu Android |
7 |
User should be able to view Terms & Conditions by clicking the link. |
P
|
Ok |
EVAM |
19-Nov-2025 |
|
| 22339 |
4 |
SR Creation Urdu Android |
8 |
Terms & Conditions bottom sheet should appear and can be closed using X icon. |
P
|
Ok |
EVAM |
19-Nov-2025 |
|
| 22339 |
2 |
SR Creation English Android |
8 |
Terms & Conditions bottom sheet should appear and can be closed using X icon. |
P
|
Ok |
EVAM |
19-Nov-2025 |
|
| 22339 |
2 |
SR Creation English Android |
9 |
Confirmation bottom sheet should appear with Cancel & Confirm after clicking Next. |
P
|
Ok |
EVAM |
19-Nov-2025 |
|
| 22339 |
4 |
SR Creation Urdu Android |
9 |
Confirmation bottom sheet should appear with Cancel & Confirm after clicking Next. |
P
|
Ok |
EVAM |
19-Nov-2025 |
|
| 22339 |
2 |
SR Creation English Android |
10 |
Displayed description: First advance bill includes current month + next month rental. |
P
|
Ok |
EVAM |
19-Nov-2025 |
|
| 22339 |
4 |
SR Creation Urdu Android |
10 |
Displayed description: First advance bill includes current month + next month rental. |
P
|
Ok |
EVAM |
19-Nov-2025 |
|
| 22339 |
2 |
SR Creation English Android |
11 |
Cancel closes bottom sheet without changes. |
P
|
Ok |
EVAM |
19-Nov-2025 |
|
| 22339 |
4 |
SR Creation Urdu Android |
11 |
Cancel closes bottom sheet without changes. |
P
|
Ok |
EVAM |
19-Nov-2025 |
|
| 22339 |
2 |
SR Creation English Android |
12 |
If user type = Advance, an error message should appear. |
P
|
Ok |
EVAM |
19-Nov-2025 |
|
| 22339 |
4 |
SR Creation Urdu Android |
12 |
If user type = Advance, an error message should appear. |
P
|
Ok |
EVAM |
19-Nov-2025 |
|
| 22339 |
2 |
SR Creation English Android |
13 |
Error bottom sheet shows Try Again & Back. |
P
|
Ok |
EVAM |
19-Nov-2025 |
|
| 22339 |
4 |
SR Creation Urdu Android |
13 |
Error bottom sheet shows Try Again & Back. |
P
|
Ok |
EVAM |
19-Nov-2025 |
|
| 22339 |
2 |
SR Creation English Android |
14 |
Try Again reopens confirmation sheet. |
P
|
Ok |
EVAM |
19-Nov-2025 |
|
| 22339 |
4 |
SR Creation Urdu Android |
14 |
Try Again reopens confirmation sheet. |
P
|
Ok |
EVAM |
19-Nov-2025 |
|
| 22339 |
2 |
SR Creation English Android |
15 |
Back redirects user to Home screen. |
P
|
Ok |
EVAM |
19-Nov-2025 |
|
| 22339 |
4 |
SR Creation Urdu Android |
15 |
Back redirects user to Home screen. |
P
|
Ok |
EVAM |
19-Nov-2025 |
|
| 22339 |
2 |
SR Creation English Android |
16 |
If user is not advanced, redirect to Service Request screen. |
P
|
Ok |
EVAM |
19-Nov-2025 |
|
| 22339 |
4 |
SR Creation Urdu Android |
16 |
If user is not advanced, redirect to Service Request screen. |
P
|
Ok |
EVAM |
19-Nov-2025 |
|
| 20009 |
1 |
|
6 |
To Create a New Order with promotion Discount Suite for GPON Subscription having the correct Lat Long value for specific FDH for which the promotion is eligible. This will be tested after one promo returns N as eligibility. |
P
|
SMS Received |
IBM |
18-Nov-2025 |
|
| 20009 |
1 |
|
10 |
To Create a xDSL to GPON Conversion New Order with promotion Price Plan for GPON Subscription having the correct Lat Long value for specific FDH for which the promotion is eligible. The feasibility response to be Y. |
P
|
SMS Received |
IBM |
18-Nov-2025 |
|
| 20009 |
1 |
|
42 |
To Verify that for New Order having GPON Subscription (OTC = 0, Feasibility Bypass = Y, Payment Bypass = Y) — Order should go to WFRA. |
P
|
1-333657757589 TC113 |
IBM |
18-Nov-2025 |
|
| 20009 |
1 |
|
41 |
To Verify that for New Order having GPON Subscription (OTC > 0, Feasibility Bypass = Y, Payment Bypass = N) — Order should go to Payment Confirmation and then WFRA. |
P
|
1-333657700034 |
IBM |
18-Nov-2025 |
|
| 20009 |
1 |
|
40 |
To Verify that for New Order having GPON Subscription (OTC=0, Feasibility Bypass=Y, Payment Bypass=N) — Order should go to WFRA. |
P
|
1-333657699920 TC 111 |
IBM |
18-Nov-2025 |
|
| 20009 |
1 |
|
39 |
To Verify that for New Order having GPON Subscription (OTC=0, Feasibility Bypass=N, Payment Bypass=N, Auto Feasibility=N, Manual Feasibility=Feasible) — Order should go to WFRA. |
P
|
1-333657699795 |
IBM |
18-Nov-2025 |
|
| 20009 |
1 |
|
38 |
To Verify that for New Order having GPON Subscription (OTC > 0, Feasibility Bypass=N, Payment Bypass=N, Auto Feasibility=N, Manual Feasibility=Feasible) — Order should go to WFRA. |
P
|
1-333657664787 TC 109 |
IBM |
18-Nov-2025 |
|
| 20009 |
1 |
|
34 |
To Create a xDSL to GPON Conversion New Order with promotion Price Plan for GPON Subscription and verify Auto Feasibility returns N when Lat/Long and radius are provided and revision =1. |
P
|
1-333658034988 |
IBM |
18-Nov-2025 |
|
| 20009 |
1 |
|
47 |
To Verify that for New Order having GPON Subscription (OTC > 0, Feasibility Bypass = N, Payment Bypass = Y, Auto Feasibility = N, Manual Feasibility = Feasible) — Order should go to WFRA. |
P
|
1-333657779449 tc 118 |
IBM |
18-Nov-2025 |
|
| 20009 |
1 |
|
32 |
To Verify the error responses returned from Maximo in case of Missing Hierarchy. |
P
|
1-333658015020 |
IBM |
18-Nov-2025 |
|
| 20009 |
1 |
|
15 |
To Create a New Order for GPON Subscription and verify that the auto feasibility is called upon Submitting the order when the Lat/Long values and radius are provided in the Service Account and Order revision is less than or equal to 1. Also add a valid promotion in the order. |
P
|
1-333658105407 SMS |
IBM |
18-Nov-2025 |
|
| 20009 |
1 |
|
16 |
To Verify that for New Order having GPON Subscription the ‘Y’ or ‘N’ status of the Auto Feasibility is displayed in the Order Header after Submitting the order when the Lat/Long values and radius are provided in the Service Account and Order revision is less than or equal to 1. |
P
|
1-333658105407 |
IBM |
18-Nov-2025 |
|
| 20009 |
1 |
|
17 |
To Verify that for New Order having GPON Subscription when ‘Y’ is returned from the Auto Feasibility the Order is moved to ‘Awaiting Payment Confirmation’ or ‘WFRA’ and SMS sent to customer. Also check revision 2 for feasibility copy. |
P
|
1-333658105407 SMS |
IBM |
18-Nov-2025 |
|
| 20009 |
1 |
GPON Auto Eligibility/Feasibility |
14 |
To Create a Restore Order for Terminated customer which already contains promotional Price Plan & Discount Suite for GPON Subscription but promotional Price Plan and Discount Suite are valid at the time of Restore Order. |
P
|
1-333658195711 restore |
IBM |
18-Nov-2025 |
|
| 20009 |
1 |
|
24 |
To Verify that for Restore Order having GPON Subscription when ‘N’ is returned from Auto Feasibility the Order moves to ‘Awaiting Mark Feasibility’. |
P
|
1-333658229566 tc2526 |
IBM |
18-Nov-2025 |
|
| 20009 |
1 |
|
23 |
To Verify that for Restore Order having GPON Subscription when ‘Y’ is returned from Auto Feasibility the Order moves to ‘Awaiting Payment Confirmation’ or ‘WFRA’ and SMS is sent. |
P
|
1-333658340643 |
IBM |
18-Nov-2025 |
|
| 20009 |
1 |
|
23 |
To Verify that for Restore Order having GPON Subscription when ‘Y’ is returned from Auto Feasibility the Order moves to ‘Awaiting Payment Confirmation’ or ‘WFRA’ and SMS is sent. |
P
|
1-333658355749 sms |
IBM |
18-Nov-2025 |
|
| 20009 |
1 |
|
26 |
To Create a Restore Order having GPON Subscription when ‘Y’ is returned from Auto Feasibility, verify order moves to ‘Awaiting Payment Confirmation’ or ‘WFRA’, SMS sent, and resources not editable in Maximo. |
P
|
TC103 message |
IBM |
18-Nov-2025 |
|
| 20009 |
1 |
|
27 |
To Create a Restore Order having GPON Subscription when ‘Y’ is returned from Auto Feasibility, verify order moves to ‘Awaiting Payment Confirmation’ or ‘WFRA’, SMS sent, and resources editable after new role assignment in Maximo. |
P
|
TC27 24.8157 lat49
67.042389
|
IBM |
18-Nov-2025 |
|
| 20009 |
1 |
|
22 |
To verify that for a Restore Order for GPON Subscription if there are any OTC Charges available then the Order moves to Awaiting Payment Confirmation, and proceeds after payment is received. |
P
|
SMS Received |
IBM |
18-Nov-2025 |
|
| 20009 |
1 |
|
45 |
To Verify that for New Order having GPON Subscription (OTC = 0, Feasibility Bypass = N, Payment Bypass = Y, Auto Feasibility = N, Manual Feasibility = Feasible) — Order should go to WFRA. |
P
|
1-333657779335 TC116 |
IBM |
18-Nov-2025 |
|
| 20009 |
1 |
|
43 |
To Verify that for New Order having GPON Subscription (OTC > 0, Feasibility Bypass = Y, Payment Bypass = Y) — Order should go to WFRA. |
P
|
1-333657779210 TC 114 |
IBM |
18-Nov-2025 |
|
| 20009 |
1 |
|
44 |
To Verify that for New Order having GPON Subscription (OTC = 0, Feasibility Bypass = N, Payment Bypass = Y, Auto Feasibility Response = Y) — Order should go to WFRA. |
P
|
1-333657037293 TC 115 |
IBM |
17-Nov-2025 |
|
| 20009 |
1 |
|
15 |
To Create a New Order for GPON Subscription and verify that the auto feasibility is called upon Submitting the order when the Lat/Long values and radius are provided in the Service Account and Order revision is less than or equal to 1. Also add a valid promotion in the order. |
P
|
PTCL Excel Sheet 45: |
IBM |
17-Nov-2025 |
|
| 20009 |
1 |
GPON Auto Eligibility/Feasibility |
35 |
Auto Eligibility web service (ACE wrapper) will be called from SoapUI with values expected to return “Yes”. |
P
|
PTCL Excel Sheet 89 soap valye |
IBM |
17-Nov-2025 |
|
| 20009 |
1 |
|
38 |
To Verify that for New Order having GPON Subscription (OTC > 0, Feasibility Bypass=N, Payment Bypass=N, Auto Feasibility=N, Manual Feasibility=Feasible) — Order should go to WFRA. |
F
|
1-333657004891 Auto Feasibility Response: N PTCL 109 |
IBM |
17-Nov-2025 |
|
| 20009 |
1 |
|
31 |
To Verify that in a New Order for GPON Subscription when Payment Bypass line item is available in the Order and the Order has 0 upfront payment, the Order should move directly to Awaiting Resource Allocation upon receiving success response from Auto-Feasibility webservice. |
P
|
1-333655629690 PTCL106 |
IBM |
17-Nov-2025 |
|
| 20009 |
1 |
|
17 |
To Verify that for New Order having GPON Subscription when ‘Y’ is returned from the Auto Feasibility the Order is moved to ‘Awaiting Payment Confirmation’ or ‘WFRA’ and SMS sent to customer. Also check revision 2 for feasibility copy. |
P
|
1-333657005016 TC 108 Status |
IBM |
17-Nov-2025 |
|
| 20009 |
1 |
|
44 |
To Verify that for New Order having GPON Subscription (OTC = 0, Feasibility Bypass = N, Payment Bypass = Y, Auto Feasibility Response = Y) — Order should go to WFRA. |
P
|
1-333657050753 TC 117 |
IBM |
17-Nov-2025 |
|
| 20009 |
1 |
GPON Auto Eligibility/Feasibility |
46 |
To Verify that for New Order having GPON Subscription (OTC > 0, Feasibility Bypass = N, Payment Bypass = Y, Auto Feasibility Response = Y) — Order should go to WFRA. |
P
|
1-333657050753 TC 117 |
IBM |
17-Nov-2025 |
|
| 20009 |
1 |
|
28 |
To Create a Modify Order with promotion Price Plan for GPON Subscription having the correct Lat Long value for FDH where promotion is not eligible. |
P
|
1-333657159074 tc8283 |
IBM |
17-Nov-2025 |
|
| 20009 |
1 |
|
18 |
To Verify that for New Order having GPON Subscription when ‘N’ is returned from Auto Feasibility the Order is moved to ‘Awaiting Mark Feasibility’. Add a valid promotion. |
P
|
1-333656944759 tc64 |
IBM |
17-Nov-2025 |
|
| 20009 |
1 |
|
20 |
To Create a New Order having GPON Subscription when ‘Y’ is returned from Auto Feasibility, verify order moves to ‘Awaiting Payment Confirmation’ or ‘WFRA’, SMS sent, and resources locked in Maximo. |
P
|
PTCL Excel Sheet 52: |
IBM |
14-Nov-2025 |
|
| 20009 |
1 |
|
27 |
To Create a Restore Order having GPON Subscription when ‘Y’ is returned from Auto Feasibility, verify order moves to ‘Awaiting Payment Confirmation’ or ‘WFRA’, SMS sent, and resources editable after new role assignment in Maximo. |
P
|
PTCL Excel Sheet 36: |
IBM |
14-Nov-2025 |
|
| 20009 |
1 |
|
16 |
To Verify that for New Order having GPON Subscription the ‘Y’ or ‘N’ status of the Auto Feasibility is displayed in the Order Header after Submitting the order when the Lat/Long values and radius are provided in the Service Account and Order revision is less than or equal to 1. |
P
|
non promo |
IBM |
14-Nov-2025 |
|
| 20009 |
1 |
|
17 |
To Verify that for New Order having GPON Subscription when ‘Y’ is returned from the Auto Feasibility the Order is moved to ‘Awaiting Payment Confirmation’ or ‘WFRA’ and SMS sent to customer. Also check revision 2 for feasibility copy. |
P
|
non promo 1-333656456181 |
IBM |
14-Nov-2025 |
|
| 20009 |
1 |
GPON Auto Eligibility/Feasibility |
25 |
To Verify that for Restore Order having GPON Subscription when ‘N’ is returned from Auto Feasibility and Manual Feasibility marks ‘Not Feasible’, Order is marked as Not Feasible and SMS sent. |
P
|
1-333656475693 |
IBM |
14-Nov-2025 |
|
| 20009 |
1 |
|
34 |
To Create a xDSL to GPON Conversion New Order with promotion Price Plan for GPON Subscription and verify Auto Feasibility returns N when Lat/Long and radius are provided and revision =1. |
F
|
PTCL Excel Sheet 34: Fail |
IBM |
14-Nov-2025 |
|
| 20009 |
1 |
|
18 |
To Verify that for New Order having GPON Subscription when ‘N’ is returned from Auto Feasibility the Order is moved to ‘Awaiting Mark Feasibility’. Add a valid promotion. |
P
|
ok [ok new order with promo region =ktr port occupied , eligibly called ] |
IBM |
14-Nov-2025 |
|
| 20009 |
1 |
GPON Auto Eligibility/Feasibility |
8 |
To Create a Modify Order with promotion Price Plan for GPON Subscription having the correct Lat Long value for specific FDH for which the promotion is eligible. |
P
|
1-333656544446 modify non-promo |
IBM |
14-Nov-2025 |
|
| 20009 |
1 |
GPON Auto Eligibility/Feasibility |
8 |
To Create a Modify Order with promotion Price Plan for GPON Subscription having the correct Lat Long value for specific FDH for which the promotion is eligible. |
P
|
1-333656544446 modify promo |
IBM |
14-Nov-2025 |
|
| 20009 |
1 |
|
34 |
To Create a xDSL to GPON Conversion New Order with promotion Price Plan for GPON Subscription and verify Auto Feasibility returns N when Lat/Long and radius are provided and revision =1. |
F
|
PTCL Excel Sheet 29: Fail |
IBM |
14-Nov-2025 |
|
| 20009 |
1 |
|
34 |
To Create a xDSL to GPON Conversion New Order with promotion Price Plan for GPON Subscription and verify Auto Feasibility returns N when Lat/Long and radius are provided and revision =1. |
F
|
PTCL Excel Sheet 30: Fail |
IBM |
14-Nov-2025 |
|
| 20009 |
1 |
|
34 |
To Create a xDSL to GPON Conversion New Order with promotion Price Plan for GPON Subscription and verify Auto Feasibility returns N when Lat/Long and radius are provided and revision =1. |
F
|
PTCL Excel Sheet 33: Fail |
IBM |
14-Nov-2025 |
|
| 20009 |
1 |
GPON Auto Eligibility/Feasibility |
9 |
To Create a Modify Order with promotion Discount Suite for GPON Subscription having the correct Lat Long value for specific FDH for which the promotion is eligible. |
P
|
ok |
IBM |
13-Nov-2025 |
|
| 20009 |
1 |
GPON Auto Eligibility/Feasibility |
12 |
To Create a Resume Order for Suspended customer which already contains promotional Price Plan & Discount Suite for GPON Subscription. |
P
|
1-333656187219 resume new order on which suspend and resume orders are executed 1-333656128645 |
IBM |
13-Nov-2025 |
|
| 20009 |
1 |
|
10 |
To Create a xDSL to GPON Conversion New Order with promotion Price Plan for GPON Subscription having the correct Lat Long value for specific FDH for which the promotion is eligible. The feasibility response to be Y. |
F
|
One scenrio of PTCL is failed |
IBM |
13-Nov-2025 |
|
| 20009 |
1 |
GPON Auto Eligibility/Feasibility |
14 |
To Create a Restore Order for Terminated customer which already contains promotional Price Plan & Discount Suite for GPON Subscription but promotional Price Plan and Discount Suite are valid at the time of Restore Order. |
F
|
fail |
IBM |
13-Nov-2025 |
|
| 20009 |
1 |
GPON Auto Eligibility/Feasibility |
11 |
To Create a xDSL to GPON Conversion New Order with promotion Price Plan for GPON Subscription having the correct Lat Long value for specific FDH for which the promotion is not eligible. |
P
|
ok |
IBM |
13-Nov-2025 |
|
| 20009 |
1 |
GPON Auto Eligibility/Feasibility |
13 |
To Create a Restore Order for Terminated customer which already contains promotional Price Plan & Discount Suite for GPON Subscription but promotional Price Plan and Discount Suite are not valid at the time of Restore Order. |
P
|
ok |
IBM |
13-Nov-2025 |
|
| 20009 |
1 |
|
22 |
To verify that for a Restore Order for GPON Subscription if there are any OTC Charges available then the Order moves to Awaiting Payment Confirmation, and proceeds after payment is received. |
F
|
One scenrio of PTCL is failed |
IBM |
13-Nov-2025 |
|
| 20009 |
1 |
|
23 |
To Verify that for Restore Order having GPON Subscription when ‘Y’ is returned from Auto Feasibility the Order moves to ‘Awaiting Payment Confirmation’ or ‘WFRA’ and SMS is sent. |
F
|
fail |
IBM |
13-Nov-2025 |
|
| 20009 |
1 |
GPON Auto Eligibility/Feasibility |
29 |
To Create a Modify Order with promotion Discount Suite for GPON Subscription having the correct Lat Long value for FDH where promotion is not eligible. |
P
|
ok |
IBM |
13-Nov-2025 |
|
| 17243 |
1 |
Consolidated bill register for B2B Product |
2 |
Cloud Reporting |
P
|
ok |
PTCL |
12-Nov-2025 |
|
| 17243 |
1 |
Consolidated bill register for B2B Product |
1 |
Consolidated Report included Cloud and Data products |
F
|
Failed due missing of DIU, PIB, Co-Locatiom, IR, Career Reporting |
PTCL |
12-Nov-2025 |
|
| 20009 |
1 |
|
20 |
To Create a New Order having GPON Subscription when ‘Y’ is returned from Auto Feasibility, verify order moves to ‘Awaiting Payment Confirmation’ or ‘WFRA’, SMS sent, and resources locked in Maximo. |
P
|
ok |
IBM |
12-Nov-2025 |
|
| 20009 |
1 |
|
21 |
To Create a New Order having GPON Subscription when ‘Y’ is returned from Auto Feasibility, verify order moves to ‘Awaiting Payment Confirmation’ or ‘WFRA’, SMS sent, and resources are editable after new role assignment in Maximo. |
F
|
fail |
IBM |
12-Nov-2025 |
|
| 20009 |
1 |
|
32 |
To Verify the error responses returned from Maximo in case of Missing Hierarchy. |
F
|
nil |
IBM |
12-Nov-2025 |
|
| 20009 |
1 |
GPON Auto Eligibility/Feasibility |
36 |
To Verify that in a New Order for GPON Subscription when installation charges and advance payment are both 0 (total upfront 0), the Order moves directly to Awaiting Resource Allocation upon Auto-Feasibility success. |
P
|
ok |
IBM |
12-Nov-2025 |
|
| 20009 |
1 |
|
37 |
To Verify that in a New Order for GPON Subscription, resources are allowed to be changed after 48 hours in an order where resources were reserved. |
F
|
fail |
IBM |
12-Nov-2025 |
|
| 20009 |
1 |
|
18 |
To Verify that for New Order having GPON Subscription when ‘N’ is returned from Auto Feasibility the Order is moved to ‘Awaiting Mark Feasibility’. Add a valid promotion. |
P
|
ok |
IBM |
12-Nov-2025 |
|
| 20009 |
1 |
GPON Auto Eligibility/Feasibility |
5 |
To Create a New Order with promotion Price Plan for GPON Subscription having the correct Lat Long value for specific FDH for which the promotion is not eligible. |
P
|
ok |
IBM |
11-Nov-2025 |
|
| 20009 |
1 |
|
6 |
To Create a New Order with promotion Discount Suite for GPON Subscription having the correct Lat Long value for specific FDH for which the promotion is eligible. This will be tested after one promo returns N as eligibility. |
F
|
One scenario of PTCL is failed |
IBM |
11-Nov-2025 |
|
| 20009 |
1 |
GPON Auto Eligibility/Feasibility |
7 |
To Create a New Order with promotion Discount Suite for GPON Subscription having the correct Lat Long value for specific FDH for which the promotion is not eligible. |
P
|
ok |
IBM |
11-Nov-2025 |
|
| 20009 |
1 |
|
15 |
To Create a New Order for GPON Subscription and verify that the auto feasibility is called upon Submitting the order when the Lat/Long values and radius are provided in the Service Account and Order revision is less than or equal to 1. Also add a valid promotion in the order. |
P
|
ok |
IBM |
11-Nov-2025 |
|
| 20009 |
1 |
|
19 |
To Verify that when Auto Feasibility returns ‘N’, and Manual Feasibility marks ‘Not Feasible’, the Order is marked as Not Feasible and SMS sent. |
F
|
fail |
IBM |
11-Nov-2025 |
|
| 20009 |
1 |
GPON Auto Eligibility/Feasibility |
1 |
To Verify that the new optional field Parcel is available in Service Account. Validate the lat long fields are mandatory and cannot be null. |
P
|
ok |
IBM |
10-Nov-2025 |
|
| 20009 |
1 |
GPON Auto Eligibility/Feasibility |
2 |
To Verify that the value of Radius for Eligibility & Feasibility are configurable for regions independent of IRR. |
P
|
ok |
IBM |
10-Nov-2025 |
|
| 20009 |
1 |
GPON Auto Eligibility/Feasibility |
3 |
To Verify that the identifier is available against the Price Plans & Discount Suites which require the Eligibility check from the External System. |
P
|
ok |
IBM |
10-Nov-2025 |
|
| 20009 |
1 |
|
4 |
To Create a New Order with promotion Price Plan for GPON Subscription having the correct Lat Long value for specific FDH for which the promotion is eligible. |
P
|
ok |
IBM |
10-Nov-2025 |
|
| 22339 |
1 |
SR Creation for postpaid to Advance- PTCL Web |
1 |
Button is not enable untill customer agree T&C |
P
|
Ok |
PTCL |
14-Oct-2025 |
|
| 22339 |
1 |
SR Creation for postpaid to Advance- PTCL Web |
4 |
Button Disable/Enable for Advance Billing |
P
|
Ok |
PTCL |
14-Oct-2025 |
|
| 22339 |
1 |
SR Creation for postpaid to Advance- PTCL Web |
2 |
SR Creation |
P
|
ok |
PTCL |
14-Oct-2025 |
|
| 22339 |
1 |
SR Creation for postpaid to Advance- PTCL Web |
5 |
Error message for arelady Sr submitted |
P
|
ok |
PTCL |
14-Oct-2025 |
|
| 22339 |
1 |
SR Creation for postpaid to Advance- PTCL Web |
6 |
IF Nature of Billing is Advance |
P
|
ok |
PTCL |
14-Oct-2025 |
|
| 22339 |
1 |
SR Creation for postpaid to Advance- PTCL Web |
3 |
Natite of Billing |
P
|
ok |
PTCL |
14-Oct-2025 |
|
| 21299 |
9 |
Advance billing for UphoneApp Android Frequent TransactionEnglish |
1 |
User should be able to see the performed subscribed speed Boltons in frequent transactions |
P
|
ok |
PTCL |
13-Oct-2025 |
|
| 21299 |
10 |
Advance billing for UphoneApp Android Frequent TransactionUrdu |
1 |
User should be able to see the performed subscribed speed boltons in frequent transactions |
P
|
ok |
PTCL |
13-Oct-2025 |
|
| 21299 |
11 |
Advance billing for UphoneApp IOS Frequent TransactionUrdu |
1 |
User should be able to see the performed subscribed speed boltons in frequent transactions |
P
|
ok |
PTCL |
13-Oct-2025 |
|
| 21299 |
12 |
Advance billing for UphoneApp IOS Frequent TransactionEnglish |
1 |
User should be able to see the performed subscribed speed boltons in frequent transactions
|
P
|
ok |
PTCL |
13-Oct-2025 |
|
| 21299 |
7 |
Advance billing for UphoneApp IOS Package Urdu |
8 |
On Vas screen, all speed boltons should be displayed on swipe. |
P
|
ok |
EVAMP |
13-Oct-2025 |
|
| 21299 |
8 |
Advance billing for UphoneApp IOS Package English |
8 |
User should be redirected to "Speed Boltons" screen by clicking on "view all" |
P
|
ok |
EVAMP |
13-Oct-2025 |
|
| 17243 |
1 |
Consolidated bill register for B2B Product |
1 |
Consolidated Report included Cloud and Data products |
F
|
Arear Values Issue |
PTCL |
13-Oct-2025 |
|
| 21299 |
7 |
Advance billing for UphoneApp IOS Package Urdu |
8 |
On Vas screen, all speed boltons should be displayed on swipe. |
P
|
ok |
EVAMP |
13-Oct-2025 |
|
| 21299 |
1 |
Advance billing for UphoneApp Android VAS English |
4 |
User should be redirected to VAS screen by clicking on VAS icon. |
P
|
ok |
EVAMP |
13-Oct-2025 |
|
| 21299 |
2 |
Advance billing for UphoneApp IOS VAS English |
4 |
User should be redirected to VAS screen by clicking on VAS icon. |
P
|
ok |
EVAMP |
13-Oct-2025 |
|
| 21299 |
3 |
Advance billing for UphoneApp Android VAS Urdu |
4 |
User should be redirected to VAS screen by clicking on VAS icon. |
P
|
ok |
EVAMP |
13-Oct-2025 |
|
| 21299 |
4 |
Advance billing for UphoneApp IOS VAS Urdu |
4 |
User should be redirected to VAS screen by clicking on VAS icon. |
P
|
ok |
EVAMP |
13-Oct-2025 |
|
| 21299 |
5 |
Advance billing for UphoneApp Android Package English |
4 |
Speed bolton banner should be shown below "My Number" menus |
P
|
ok |
EVAMP |
13-Oct-2025 |
|
| 21299 |
6 |
Advance billing for UphoneApp Android Package Urdu |
4 |
Speed bolton banner should be shown below "My Number" menus |
P
|
ok |
EVAMP |
13-Oct-2025 |
|
| 21299 |
7 |
Advance billing for UphoneApp IOS Package Urdu |
4 |
Speed bolton banner should be shown below "My Number" menus |
P
|
ok |
EVAMP |
13-Oct-2025 |
|
| 21299 |
8 |
Advance billing for UphoneApp IOS Package English |
4 |
User should be able to see speed boltons displaying on banner |
P
|
ok |
EVAMP |
13-Oct-2025 |
|
| 21299 |
1 |
Advance billing for UphoneApp Android VAS English |
5 |
VAS menu should be visible for PTCL/flashfiber |
P
|
ok |
EVAMP |
13-Oct-2025 |
|
| 21299 |
2 |
Advance billing for UphoneApp IOS VAS English |
5 |
VAS menu should be visible for PTCL/flashfiber |
P
|
Ok |
EVAMP |
13-Oct-2025 |
|
| 21299 |
3 |
Advance billing for UphoneApp Android VAS Urdu |
5 |
VAS menu should be visible for PTCL/flashfiber |
P
|
Ok |
EVAMP |
13-Oct-2025 |
|
| 21299 |
4 |
Advance billing for UphoneApp IOS VAS Urdu |
5 |
VAS menu should be visible for PTCL/flashfiber |
P
|
Ok |
EVAMP |
13-Oct-2025 |
|
| 21299 |
5 |
Advance billing for UphoneApp Android Package English |
5 |
User should be able to see speed boltons displaying on banner |
P
|
Ok |
EVAMP |
13-Oct-2025 |
|
| 21299 |
6 |
Advance billing for UphoneApp Android Package Urdu |
5 |
User should be able to see speed boltons displaying on banner |
P
|
Ok |
EVAMP |
13-Oct-2025 |
|
| 21299 |
7 |
Advance billing for UphoneApp IOS Package Urdu |
5 |
User should be able to see speed boltons displaying on banner |
P
|
Ok |
EVAMP |
13-Oct-2025 |
|
| 21299 |
8 |
Advance billing for UphoneApp IOS Package English |
5 |
All speed boltons should be clickable and user should be redirected to details screen |
P
|
Ok |
EVAMP |
13-Oct-2025 |
|
| 21299 |
5 |
Advance billing for UphoneApp Android Package English |
6 |
All speed boltons should be clickable and user should be redirected to details screen |
P
|
Ok |
EVAMP |
13-Oct-2025 |
|
| 21299 |
6 |
Advance billing for UphoneApp Android Package Urdu |
6 |
All speed boltons should be clickable and user should be redirected to details screen |
P
|
Ok |
EVAMP |
13-Oct-2025 |
|
| 21299 |
7 |
Advance billing for UphoneApp IOS Package Urdu |
6 |
All speed boltons should be clickable and user should be redirected to details screen |
P
|
Ok |
EVAMP |
13-Oct-2025 |
|
| 21299 |
8 |
Advance billing for UphoneApp IOS Package English |
6 |
User should be able to subscribe speed bolton from details screen |
P
|
Ok |
EVAMP |
13-Oct-2025 |
|
| 21299 |
5 |
Advance billing for UphoneApp Android Package English |
7 |
User should be able to subscribe speed bolton from details screen |
P
|
Ok |
EVAMP |
13-Oct-2025 |
|
| 21299 |
6 |
Advance billing for UphoneApp Android Package Urdu |
7 |
User should be able to subscribe speed bolton from details screen |
P
|
Ok |
EVAMP |
13-Oct-2025 |
|
| 21299 |
7 |
Advance billing for UphoneApp IOS Package Urdu |
7 |
User should be able to subscribe speed bolton from details screen |
P
|
Ok |
EVAMP |
13-Oct-2025 |
|
| 21299 |
8 |
Advance billing for UphoneApp IOS Package English |
7 |
On Vas screen, all speed boltons should be displayed on swipe. |
P
|
Ok |
EVAMP |
13-Oct-2025 |
|
| 21299 |
5 |
Advance billing for UphoneApp Android Package English |
9 |
User should be redirected to "Speed Boltons" screen by clicking on "view all" |
P
|
Ok |
EVAMP |
13-Oct-2025 |
|
| 21299 |
6 |
Advance billing for UphoneApp Android Package Urdu |
9 |
User should be redirected to "Speed Boltons" screen by clicking on "view all" |
P
|
Ok |
EVAMP |
13-Oct-2025 |
|
| 21299 |
7 |
Advance billing for UphoneApp IOS Package Urdu |
9 |
User should be redirected to "Speed Boltons" screen by clicking on "view all" |
P
|
Ok |
EVAMP |
13-Oct-2025 |
|
| 21299 |
8 |
Advance billing for UphoneApp IOS Package English |
9 |
Speed Boltons offer should be displayed in the list |
P
|
Ok |
EVAMP |
13-Oct-2025 |
|
| 21299 |
5 |
Advance billing for UphoneApp Android Package English |
10 |
Speed Boltons offer should be displayed in the list |
P
|
Ok |
EVAMP |
13-Oct-2025 |
|
| 21299 |
6 |
Advance billing for UphoneApp Android Package Urdu |
10 |
Speed Boltons offer should be displayed in the list |
P
|
Ok |
EVAMP |
13-Oct-2025 |
|
| 21299 |
7 |
Advance billing for UphoneApp IOS Package Urdu |
10 |
Speed Boltons offer should be displayed in the list |
P
|
Ok |
EVAMP |
13-Oct-2025 |
|
| 21299 |
8 |
Advance billing for UphoneApp IOS Package English |
10 |
Below details should be shown for each speed bolton:
i. Name
ii. Price
iii. Detail
iv. Learn more option
v. Subscribe button |
P
|
Ok |
EVAMP |
13-Oct-2025 |
|
| 21299 |
5 |
Advance billing for UphoneApp Android Package English |
11 |
Below details should be shown for each speed bolton:
i. Name
ii. Price
iii. Detail
iv. Learn more option
v. Subscribe button |
P
|
Ok |
EVAMP |
13-Oct-2025 |
|
| 21299 |
6 |
Advance billing for UphoneApp Android Package Urdu |
11 |
Below details should be shown for each speed bolton:
i. Name
ii. Price
iii. Detail
iv. Learn more option
v. Subscribe button |
P
|
Ok |
EVAMP |
13-Oct-2025 |
|
| 21299 |
7 |
Advance billing for UphoneApp IOS Package Urdu |
11 |
Below details should be shown for each speed bolton:
i. Name
ii. Price
iii. Detail
iv. Learn more option
v. Subscribe button |
P
|
Ok |
EVAMP |
13-Oct-2025 |
|
| 21299 |
8 |
Advance billing for UphoneApp IOS Package English |
11 |
When user clicks on "Learn More" button, Speed bolton details screen should be displayed with below:
i. Banner at the top
ii. Speed Bolton name
iii. Price
iv. Overview section
v. Subscribe button |
P
|
Ok |
EVAMP |
13-Oct-2025 |
|
| 21299 |
5 |
Advance billing for UphoneApp Android Package English |
12 |
When user clicks on "Learn More" button, Speed bolton details screen should be displayed with below:
i. Banner at the top
ii. Speed Bolton name
iii. Price
iv. Overview section
v. Subscribe button |
P
|
Ok |
EVAMP |
13-Oct-2025 |
|
| 21299 |
6 |
Advance billing for UphoneApp Android Package Urdu |
12 |
When user clicks on "Learn More" button, Speed bolton details screen should be displayed with below:
i. Banner at the top
ii. Speed Bolton name
iii. Price
iv. Overview section
v. Subscribe button |
P
|
Ok |
EVAMP |
13-Oct-2025 |
|
| 21299 |
7 |
Advance billing for UphoneApp IOS Package Urdu |
12 |
When user clicks on "Learn More" button, Speed bolton details screen should be displayed with below:
i. Banner at the top
ii. Speed Bolton name
iii. Price
iv. Overview section
v. Subscribe button |
P
|
Ok |
EVAMP |
13-Oct-2025 |
|
| 21299 |
8 |
Advance billing for UphoneApp IOS Package English |
12 |
User should be able to click on Subscribe button. |
P
|
Ok |
EVAMP |
13-Oct-2025 |
|
| 21299 |
5 |
Advance billing for UphoneApp Android Package English |
13 |
User should be able to click on Subscribe button. |
P
|
ok |
EVAMP |
13-Oct-2025 |
|
| 21299 |
6 |
Advance billing for UphoneApp Android Package Urdu |
13 |
User should be able to click on Subscribe button. |
P
|
Ok |
EVAMP |
13-Oct-2025 |
|
| 21299 |
7 |
Advance billing for UphoneApp IOS Package Urdu |
13 |
User should be able to click on Subscribe button. |
P
|
Ok |
EVAMP |
13-Oct-2025 |
|
| 21299 |
8 |
Advance billing for UphoneApp IOS Package English |
13 |
Confirmation bottom sheet with "Cancel" and "Yes" button should be displayed on clicking subscribe button |
P
|
ok |
EVAMP |
13-Oct-2025 |
|
| 21299 |
5 |
Advance billing for UphoneApp Android Package English |
14 |
Confirmation bottom sheet with "Cancel" and "Yes" button should be displayed on clicking subscribe button |
P
|
ok |
EVAMP |
13-Oct-2025 |
|
| 21299 |
6 |
Advance billing for UphoneApp Android Package Urdu |
14 |
Confirmation bottom sheet with "Cancel" and "Yes" button should be displayed on clicking subscribe button |
P
|
ok |
EVAMP |
13-Oct-2025 |
|
| 21299 |
7 |
Advance billing for UphoneApp IOS Package Urdu |
14 |
Confirmation bottom sheet with "Cancel" and "Yes" button should be displayed on clicking subscribe button |
P
|
ok |
EVAMP |
13-Oct-2025 |
|
| 21299 |
8 |
Advance billing for UphoneApp IOS Package English |
14 |
Confirmation bottom sheet should be closed when user clicks on Cancel button |
P
|
ok |
EVAMP |
13-Oct-2025 |
|
| 21299 |
5 |
Advance billing for UphoneApp Android Package English |
15 |
Confirmation bottom sheet should be closed when user clicks on Cancel button |
P
|
ok |
EVAMP |
13-Oct-2025 |
|
| 21299 |
6 |
Advance billing for UphoneApp Android Package Urdu |
15 |
Confirmation bottom sheet should be closed when user clicks on Cancel button |
P
|
ok |
EVAMP |
13-Oct-2025 |
|
| 21299 |
7 |
Advance billing for UphoneApp IOS Package Urdu |
15 |
Confirmation bottom sheet should be closed when user clicks on Cancel button |
P
|
ok |
EVAMP |
13-Oct-2025 |
|
| 21299 |
5 |
Advance billing for UphoneApp Android Package English |
16 |
"Success" bottom sheet should be displayed by clicking on Yes button in confirmation bottom sheet. |
P
|
ok |
EVAMP |
13-Oct-2025 |
|
| 21299 |
6 |
Advance billing for UphoneApp Android Package Urdu |
16 |
"Success" bottom sheet should be displayed by clicking on Yes button in confirmation bottom sheet. |
P
|
Ok |
EVAMP |
13-Oct-2025 |
|
| 21299 |
7 |
Advance billing for UphoneApp IOS Package Urdu |
16 |
"Success" bottom sheet should be displayed by clicking on Yes button in confirmation bottom sheet. |
P
|
ok |
EVAMP |
13-Oct-2025 |
|
| 21299 |
5 |
Advance billing for UphoneApp Android Package English |
17 |
User should be redirected to home screen by clicking on "continue" button showing on the success bottom sheet. |
P
|
ok |
EVAMP |
13-Oct-2025 |
|
| 21299 |
6 |
Advance billing for UphoneApp Android Package Urdu |
17 |
User should be redirected to home screen by clicking on "continue" button showing on the success bottom sheet. |
P
|
ok |
EVAMP |
13-Oct-2025 |
|
| 21299 |
7 |
Advance billing for UphoneApp IOS Package Urdu |
17 |
User should be redirected to home screen by clicking on "continue" button showing on the success bottom sheet. |
P
|
Ok |
EVAMP |
13-Oct-2025 |
|
| 21299 |
7 |
Advance billing for UphoneApp IOS Package Urdu |
18 |
Speed bolton should be visible for PTCL users only. |
P
|
Ok |
EVAMP |
13-Oct-2025 |
|
| 21299 |
5 |
Advance billing for UphoneApp Android Package English |
3 |
Speed bolton should be visible for ptcl/flashfiber profiles as secondary profiles |
P
|
ok |
EVAMP |
10-Oct-2025 |
|
| 21299 |
6 |
Advance billing for UphoneApp Android Package Urdu |
3 |
Speed bolton should be visible for ptcl/flashfiber profiles as secondary profiles |
P
|
ok |
EVAMP |
10-Oct-2025 |
|
| 21299 |
7 |
Advance billing for UphoneApp IOS Package Urdu |
3 |
Speed bolton should be visible for ptcl/flashfiber profiles as secondary profiles |
P
|
ok |
EVAMP |
10-Oct-2025 |
|
| 21299 |
8 |
Advance billing for UphoneApp IOS Package English |
3 |
Speed bolton banner should be shown below "My Number" menus |
P
|
ok |
EVAMP |
10-Oct-2025 |
|
| 21299 |
5 |
Advance billing for UphoneApp Android Package English |
8 |
On Vas screen, all speed boltons should be displayed on swipe. |
P
|
ok |
EVAMP |
10-Oct-2025 |
|
| 21299 |
6 |
Advance billing for UphoneApp Android Package Urdu |
8 |
On Vas screen, all speed boltons should be displayed on swipe. |
P
|
ok |
EVAMP |
10-Oct-2025 |
|
| 21299 |
2 |
Advance billing for UphoneApp IOS VAS English |
3 |
VAS section should be visible to the user in quick menus. |
P
|
ok |
EVAMP |
09-Oct-2025 |
|
| 21299 |
3 |
Advance billing for UphoneApp Android VAS Urdu |
3 |
VAS section should be visible to the user in quick menus. |
P
|
ok |
EVAMP |
09-Oct-2025 |
|
| 21299 |
4 |
Advance billing for UphoneApp IOS VAS Urdu |
3 |
VAS section should be visible to the user in quick menus. |
P
|
ok |
EVAMP |
09-Oct-2025 |
|
| 21299 |
1 |
Advance billing for UphoneApp Android VAS English |
1 |
User should be able to login to the PTCL Super app. |
P
|
ok |
EVAMP |
09-Oct-2025 |
|
| 21299 |
2 |
Advance billing for UphoneApp IOS VAS English |
1 |
User should be able to login to the PTCL Super app. |
P
|
ok |
EVAMP |
09-Oct-2025 |
|
| 21299 |
3 |
Advance billing for UphoneApp Android VAS Urdu |
1 |
User should be able to login to the PTCL Super app. |
P
|
ok |
EVAMP |
09-Oct-2025 |
|
| 21299 |
4 |
Advance billing for UphoneApp IOS VAS Urdu |
1 |
User should be able to login to the PTCL Super app. |
P
|
Ok |
EVAMP |
09-Oct-2025 |
|
| 21299 |
5 |
Advance billing for UphoneApp Android Package English |
1 |
Speed bolton should be visible for PTCL users only. |
P
|
ok |
EVAMP |
09-Oct-2025 |
|
| 21299 |
6 |
Advance billing for UphoneApp Android Package Urdu |
1 |
Speed bolton should be visible for PTCL users only. |
P
|
ok |
EVAMP |
09-Oct-2025 |
|
| 21299 |
7 |
Advance billing for UphoneApp IOS Package Urdu |
1 |
Speed bolton should be visible for PTCL users only. |
P
|
ok |
EVAMP |
09-Oct-2025 |
|
| 21299 |
8 |
Advance billing for UphoneApp IOS Package English |
1 |
Speed bolton should not be visible for Ufone users. |
P
|
ok |
EVAMP |
09-Oct-2025 |
|
| 21299 |
13 |
Advance billing for UphoneApp IOS Transaction History
English |
1 |
"Success" bottom sheet should be displayed by clicking on Yes button in confirmation bottom sheet. |
P
|
ok |
EVAMP |
09-Oct-2025 |
|
| 21299 |
14 |
Advance billing for UphoneApp IOS Transaction History
Urdu |
1 |
User should be redirected to home screen by clicking on "continue" button showing on the success bottom sheet. |
P
|
ok |
EVAMP |
09-Oct-2025 |
|
| 21299 |
15 |
Advance billing for UphoneApp Android Transaction History
Urdu |
1 |
User should be able to see the performed subscribed speed boltons in frequent transactions |
P
|
ok |
EVAMP |
09-Oct-2025 |
|
| 21299 |
16 |
Advance billing for UphoneApp Android Transaction History
English |
1 |
User should be able to see the performed subscribed speed boltons in frequent transactions |
P
|
ok |
EVAMP |
09-Oct-2025 |
|
| 21299 |
1 |
Advance billing for UphoneApp Android VAS English |
2 |
After successful login user should be able to redirected to the dashboard screen. |
P
|
ok |
EVAMP |
09-Oct-2025 |
|
| 21299 |
2 |
Advance billing for UphoneApp IOS VAS English |
2 |
After successful login user should be able to redirected to the dashboard screen. |
P
|
ok |
EVAMP |
09-Oct-2025 |
|
| 21299 |
3 |
Advance billing for UphoneApp Android VAS Urdu |
2 |
After successful login user should be able to redirected to the dashboard screen. |
P
|
ok |
EVAMP |
09-Oct-2025 |
|
| 21299 |
4 |
Advance billing for UphoneApp IOS VAS Urdu |
2 |
After successful login user should be able to redirected to the dashboard screen. |
P
|
ok |
EVAMP |
09-Oct-2025 |
|
| 21299 |
5 |
Advance billing for UphoneApp Android Package English |
2 |
Speed bolton should not be visible for Ufone users. |
P
|
ok |
EVAMP |
09-Oct-2025 |
|
| 21299 |
6 |
Advance billing for UphoneApp Android Package Urdu |
2 |
Speed bolton should not be visible for Ufone users. |
P
|
ok |
EVAMP |
09-Oct-2025 |
|
| 21299 |
6 |
Advance billing for UphoneApp Android Package Urdu |
2 |
Speed bolton should not be visible for Ufone users. |
P
|
ok |
EVAMP |
09-Oct-2025 |
|
| 21299 |
7 |
Advance billing for UphoneApp IOS Package Urdu |
2 |
Speed bolton should not be visible for Ufone users. |
P
|
ok |
EVAMP |
09-Oct-2025 |
|
| 21299 |
8 |
Advance billing for UphoneApp IOS Package English |
2 |
Speed bolton should be visible for ptcl/flashfiber profiles as secondary profiles |
P
|
ok |
EVAMP |
09-Oct-2025 |
|
| 21299 |
14 |
Advance billing for UphoneApp IOS Transaction History
Urdu |
1 |
User should be redirected to home screen by clicking on "continue" button showing on the success bottom sheet. |
P
|
ok |
EVAMP |
09-Oct-2025 |
|
| 21299 |
1 |
Advance billing for UphoneApp Android VAS English |
3 |
VAS section should be visible to the user in quick menus. |
P
|
ok |
EVAMP |
09-Oct-2025 |
|
| 21449 |
1 |
Digitalization Toolbox talk Risk Identifications card(TRIC) |
1 |
User logs in to WIFI Analyzer
|
P
|
AutoFill Data of Employee |
PTCL |
30-Sep-2025 |
|
| 21449 |
1 |
Digitalization Toolbox talk Risk Identifications card(TRIC) |
2 |
User clicks TRIC icon on main screen
|
P
|
Ok |
PTCL |
30-Sep-2025 |
|
| 21449 |
1 |
Digitalization Toolbox talk Risk Identifications card(TRIC) |
3 |
User opens TRIC Form and fills Employee Details form
|
P
|
Ok |
PTCL |
30-Sep-2025 |
|
| 21449 |
1 |
Digitalization Toolbox talk Risk Identifications card(TRIC) |
4 |
User fills three Urdu forms with mandatory fields |
P
|
on rejection of any Task, one popoff message that this job will not be executed and form will not be resubmitted. |
PTCL |
30-Sep-2025 |
|
| 21449 |
1 |
Digitalization Toolbox talk Risk Identifications card(TRIC) |
5 |
User uploads images (optional) and submits form
|
P
|
Pass |
PTCL |
30-Sep-2025 |
|
| 21449 |
1 |
Digitalization Toolbox talk Risk Identifications card(TRIC) |
6 |
User checks submitted forms status |
P
|
On rejection of any Task, one popoff message that this job will not be executed and form will not be resubmitted. @Mumtaz @Rubab n some cases , null values are being sent back to Wi-Fi Analyzer App in case of reject or re-open so wireline team will fix it . @Mumtaz @Rubab |
PTCL |
30-Sep-2025 |
|
| 21449 |
1 |
Digitalization Toolbox talk Risk Identifications card(TRIC) |
7 |
User resubmits a form assigned for resubmission by manager |
P
|
Comment will be enabled against every option selected from LOV like Approved , Rejected , Re-Open |
PTCL |
30-Sep-2025 |
|
| 17243 |
1 |
Consolidated bill register for B2B Product |
1 |
Consolidated Report included Cloud and Data products |
F
|
Failed to generate report |
PTCL |
26-Sep-2025 |
|
| 22011 |
1 |
Auto Detection of TOS-POS Numbers and Billing Announcement at IVR
|
4 |
Landline (General Validation)
|
P
|
IVR played end to end |
ExpertFlow |
24-Sep-2025 |
|
| 22011 |
1 |
Auto Detection of TOS-POS Numbers and Billing Announcement at IVR |
5 |
Report Varification |
P
|
Nil value removed |
ExpertFlow |
24-Sep-2025 |
|
| 22011 |
1 |
Auto Detection of TOS-POS Numbers and Billing Announcement at IVR
|
1 |
Calling from Mobile (OMO Number)
|
P
|
ok |
ExpertFlow |
23-Sep-2025 |
|
| 22011 |
1 |
Auto Detection of TOS-POS Numbers and Billing Announcement at IVR
|
2 |
Landline (Whitelisted in Supervisor Tool)
|
P
|
ok |
ExpertFlow |
23-Sep-2025 |
|
| 22011 |
1 |
Auto Detection of TOS-POS Numbers and Billing Announcement at IVR
|
3 |
Mobile (Not Whitelisted, Check via Web Service)
|
P
|
recording should be not be disrupted by any number |
ExpertFlow |
23-Sep-2025 |
|
| 22011 |
1 |
Auto Detection of TOS-POS Numbers and Billing Announcement at IVR
|
4 |
Landline (General Validation)
|
P
|
Report -1 values should be not appear |
ExpertFlow |
23-Sep-2025 |
|
| 13928 |
2 |
(Audit Objection) CDT Event Tracking Log |
2 |
Verify log creation on inquiry update |
P
|
ok |
PTCL |
08-Sep-2025 |
|
| 13928 |
1 |
(Audit Objection) SALAM Event Tracking Log |
2 |
View log on content view |
P
|
ok |
PTCL |
08-Sep-2025 |
|
| 13928 |
1 |
(Audit Objection) SALAM Event Tracking Log |
3 |
Verify log creation on content update |
P
|
ok |
PTCL |
08-Sep-2025 |
|
| 13928 |
2 |
(Audit Objection) CDT Event Tracking Log |
3 |
Verify log creation on inquiry creation |
P
|
ok |
PTCL |
08-Sep-2025 |
|
| 13928 |
3 |
(Audit Objection) CorpWatch Event Tracking Log |
1 |
Verify log creation on user login
|
P
|
ok |
PTCL |
08-Sep-2025 |
|
| 13928 |
3 |
(Audit Objection) CorpWatch Event Tracking Log |
2 |
Verify log creation on password change
|
P
|
ok |
PTCL |
08-Sep-2025 |
|
| 13928 |
3 |
(Audit Objection) CorpWatch Event Tracking Log |
3 |
Verify log creation on service call creation
|
P
|
ok |
PTCL |
08-Sep-2025 |
|
| 18798 |
1 |
NTT Routing on SMP ref: 14305 |
1 |
To verify that when an SR is created under Technical Services, with a configured Trouble Ticket, undergoes an SMP Health Check for rectification. After rectification upon SMP Reopen the system correctly assigns the SR to the appropriate ABM and FT. |
P
|
nil |
IBM |
08-Sep-2025 |
|
| 18798 |
1 |
NTT Routing on SMP ref: 14305 |
2 |
To verify that when an SR is created under GPON Technical Services, with a configured Trouble Ticket, undergoes an SMP Health Check for rectification. After rectification upon SMP Reopen the system correctly assigns the SR to the appropriate ABM and FT. |
P
|
GPON Technical ok |
IBM |
08-Sep-2025 |
|
| 18798 |
1 |
NTT Routing on SMP ref: 14305 |
3 |
when an SR is created under Technical Services, with a configured Trouble Ticket, undergoes an SMP Health Check for rectification. After rectification SR goes to OBD, upon customer reopen the system correctly assigns the SR to the appropriate ABM and FT. |
P
|
For XDSL ok |
IBM |
08-Sep-2025 |
|
| 18798 |
1 |
|
4 |
To verify that when an SR is created under GPON Technical Services, with a configured Trouble Ticket, undergoes an SMP Health Check for rectification. After rectification SR goes to OBD, upon customer reopen the system correctly assigns the SR to the appropriate ABM and F |
P
|
for GPON. ok |
IBM |
08-Sep-2025 |
|
| 13928 |
1 |
(Audit Objection) SALAM Event Tracking Log |
1 |
Verify log creation on item deletion |
P
|
ok |
PTCL |
08-Sep-2025 |
|
| 13928 |
2 |
(Audit Objection) CDT Event Tracking Log |
1 |
Verify log creation on user login
|
P
|
ok |
PTCL |
08-Sep-2025 |
|