To verify that when an SR is created under Technical Services, with a configured Trouble Ticket, undergoes an SMP Health Check for rectification. After rectification upon SMP Reopen the system correctly assigns the SR to the appropriate ABM and FT.
Passed
nil
IBM
08-Sep-2025
1
NTT Routing on SMP ref: 14305
2
To verify that when an SR is created under GPON Technical Services, with a configured Trouble Ticket, undergoes an SMP Health Check for rectification. After rectification upon SMP Reopen the system correctly assigns the SR to the appropriate ABM and FT.
Passed
GPON Technical ok
IBM
08-Sep-2025
1
NTT Routing on SMP ref: 14305
3
when an SR is created under Technical Services, with a configured Trouble Ticket, undergoes an SMP Health Check for rectification. After rectification SR goes to OBD, upon customer reopen the system correctly assigns the SR to the appropriate ABM and FT.
Passed
For XDSL ok
IBM
08-Sep-2025
1
4
To verify that when an SR is created under GPON Technical Services, with a configured Trouble Ticket, undergoes an SMP Health Check for rectification. After rectification SR goes to OBD, upon customer reopen the system correctly assigns the SR to the appropriate ABM and F