CRNO: 22409
Total TestCases
Pass
Fail
CaseNo UseCase TestNo TestCase Status Remarks Developed Execution Date Action
1 Quality of Installation Survey through WhatsApp 5 Enter mobile when PSTN not found Passed ok PTCL 02-Jan-2026
1 Quality of Installation Survey through WhatsApp 6 Verify WhatsApp default selection Passed ok PTCL 02-Jan-2026
1 Quality of Installation Survey through WhatsApp 7 Send survey via WhatsApp Passed ok PTCL 02-Jan-2026
1 Quality of Installation Survey through WhatsApp 8 Send survey via SMS Passed ok PTCL 02-Jan-2026
1 Quality of Installation Survey through WhatsApp 9 Submit Quality of Installation survey Passed ok PTCL 02-Jan-2026
1 Quality of Installation Survey through WhatsApp 1 CSR login with valid credentials Passed ok PTCL 02-Jan-2026
1 Quality of Installation Survey through WhatsApp 2 Verify Survey button visibility Passed ok PTCL 02-Jan-2026
1 Quality of Installation Survey through WhatsApp 3 Select Quality of Installation survey Passed ok PTCL 02-Jan-2026
1 Quality of Installation Survey through WhatsApp 4 Fetch customer data with valid PSTN Passed ok PTCL 02-Jan-2026
1 Quality of Installation Survey through WhatsApp 10 Remarks mandatory when No selected Passed ok PTCL 02-Jan-2026
1 Quality of Installation Survey through WhatsApp 11 Prevent duplicate survey submission Passed ok PTCL 02-Jan-2026