| 1 |
Advance Billing2 |
145 |
Purchase of Hardware, package upgrade, Bolt-on and Static IP |
Passed
|
Ok |
IBM |
24-Dec-2025 |
|
| 1 |
Advance Billing2 |
149 |
User is able to view Unbilled amount summary in agreed format |
Passed
|
Ok |
IBM |
24-Dec-2025 |
|
| 1 |
Advance Billing2 |
150 |
API Respnse time |
Passed
|
Ok |
IBM |
24-Dec-2025 |
|
| 1 |
Advance Billing2 |
151 |
User is able to Pay |
Passed
|
Ok |
IBM |
24-Dec-2025 |
|
| 1 |
Advance Billing2 |
160 |
User is able to view Unbilled amount summary in agreed format |
Passed
|
Ok |
IBM |
24-Dec-2025 |
|
| 1 |
|
132 |
Validate IT procedure for applying remaining VASes services through jobOnce Siebel user shift customer from Postpaid to Advance and in case agent mitsakenly do not add any VAS that was previously enabled in postpaid.In this case there must be some Job to run and find out the missed VAS also and enable it on Advance customer |
Passed
|
Ok ACK: BY Rabia from CC |
IBM |
24-Dec-2025 |
|
| 1 |
Advance Billing2 |
291 |
WCT will verify Bulk Migartion Part |
Passed
|
Ok ACK: BY Ashar and Usman |
IBM |
24-Dec-2025 |
|
| 1 |
Advance Billing2 |
161 |
API Respnse time |
Passed
|
Ok |
IBM |
24-Dec-2025 |
|
| 1 |
Advance Billing2 |
162 |
User is able to Pay |
Passed
|
Ok |
IBM |
24-Dec-2025 |
|
| 1 |
Advance Billing2 |
248 |
Shoq : To be charged for complete month or pro-rated regardless of activation or deactivation date |
Passed
|
ok |
IBM |
23-Dec-2025 |
|
| 1 |
Advance Billing2 |
249 |
IPTV : To be charged for complete month or pro-rated regardless of activation or deactivation date |
Passed
|
ok |
IBM |
23-Dec-2025 |
|
| 1 |
|
131 |
Validate IT procedure for applying remaining VASes services through jobOnce Siebel user shift customer from Postpaid to Advance and in case agent mitsakenly do not add any VAS that was previously enabled in postpaid.In this case there must be some Job to run and find out the missed VAS also and enable it on Advance customer |
Passed
|
Ok |
IBM |
23-Dec-2025 |
|
| 1 |
Advance Billing2 |
250 |
VAS / Static IP : To be charged for complete month or pro-rated regardless of activation or deactivation date |
Passed
|
ok |
IBM |
23-Dec-2025 |
|
| 1 |
Advance Billing2 |
251 |
Voice only: Line rent to be charged for complete month or pro-rated regardless of activation or deactivation date |
Passed
|
ok |
IBM |
23-Dec-2025 |
|
| 1 |
Advance Billing2 |
296 |
PSTN (New connection month) |
Passed
|
ok |
IBM |
23-Dec-2025 |
|
| 1 |
|
297 |
Broadbankd (New Connection month) |
Passed
|
ok |
IBM |
23-Dec-2025 |
|
| 1 |
Advance Billing2 |
298 |
IPTV (New connection Month) |
Passed
|
ok |
IBM |
23-Dec-2025 |
|
| 1 |
Advance Billing2 |
299 |
VAS/Add-on/Shoq/Static IP/Bolt-On (New connection month) |
Passed
|
ok |
IBM |
23-Dec-2025 |
|
| 1 |
Advance Billing2 |
300 |
PSTN (Termination month) |
Passed
|
ok |
IBM |
23-Dec-2025 |
|
| 1 |
Advance Billing2 |
301 |
Broadbankd (Termination month) |
Passed
|
ok |
IBM |
23-Dec-2025 |
|
| 1 |
Advance Billing2 |
302 |
IPTV (Termination Month) |
Passed
|
ok |
IBM |
23-Dec-2025 |
|
| 1 |
Advance Billing2 |
303 |
VAS/Add-on/Shoq/Static IP/Bolt-On (Termination month) |
Passed
|
ok |
IBM |
23-Dec-2025 |
|
| 1 |
Advance Billing2 |
243 |
Prorate/Full month |
Passed
|
ok |
IBM |
23-Dec-2025 |
|
| 1 |
Advance Billing2 |
244 |
Instant/Next month |
Passed
|
ok |
IBM |
23-Dec-2025 |
|
| 1 |
Advance Billing2 |
245 |
Separate rules for separate services |
Passed
|
ok |
IBM |
23-Dec-2025 |
|
| 1 |
Advance Billing2 |
247 |
2.1.3 RPC/upgrade/downgrade/activation/deletion Rules: |
Passed
|
ok |
IBM |
23-Dec-2025 |
|
| 1 |
Advance Billing2 |
191 |
Migration from Copper (Postpaid) to Fiber (Advance) with installation charges and package change within same month on Fiber after 15 days of migration, along with FUP charges, Hardware Purchase, Bolt-on. Pro rate charges calculation and advance billing along with bill line items will be verified |
Passed
|
observation of installation charges |
IBM |
22-Dec-2025 |
|
| 1 |
Advance Billing2 |
192 |
Migration from Copper (Advance) to Fiber (Advance) with installation charges and package change within same month on Fiber after 15 days of migration, along with Variable charges, Hardware Purchase, Static IP. Pro rate charges calculation and advance billing along with bill line items will be verified |
Passed
|
observation of installation charges |
IBM |
22-Dec-2025 |
|
| 1 |
Advance Billing2 |
193 |
New installation on Copper (Advance) with installation and Migrate to Fiber (Advance) with installation charges within same month, Charge extra Drop wire, IPTV Remote Control. Merged line items will be verified in this case. |
Passed
|
observation of installation charges |
IBM |
22-Dec-2025 |
|
| 1 |
Advance Billing2 |
285 |
Waada Subscription Testing
WADA is DS
Need to enable/subscribe for Advance customer |
Passed
|
ok |
IBM |
22-Dec-2025 |
|
| 1 |
Advance Billing2 |
286 |
Waada De-activation Testing
WADA is DS
Need to disbale/Un-subscribe for Advance customer |
Passed
|
ok |
IBM |
22-Dec-2025 |
|
| 1 |
Advance Billling 2 |
223 |
Email |
Passed
|
ok |
IBM |
22-Dec-2025 |
|
| 1 |
Advance Billing2 |
222 |
SMS |
Passed
|
ok |
IBM |
19-Dec-2025 |
|
| 1 |
Advance Billing2 |
146 |
User is able to view Unbilled amount summary in agreed format |
Passed
|
ok |
IBM |
19-Dec-2025 |
|
| 1 |
Advance Billing2 |
147 |
API Respnse time |
Passed
|
ok |
IBM |
19-Dec-2025 |
|
| 1 |
Advance Billing2 |
148 |
User is able to Pay |
Passed
|
ok |
IBM |
19-Dec-2025 |
|
| 1 |
Advance Billing2 |
156 |
Purchase of SHOQ, package downgrade, Bolt-on and Mobile Lite |
Passed
|
ok |
IBM |
19-Dec-2025 |
|
| 1 |
Advance Billing2 |
157 |
User is able to view Unbilled amount summary in agreed format |
Passed
|
ok |
IBM |
19-Dec-2025 |
|
| 1 |
Advance Billing2 |
158 |
API Respnse time |
Passed
|
ok |
IBM |
19-Dec-2025 |
|
| 1 |
Advance Billing2 |
159 |
User is able to Pay |
Passed
|
ok |
IBM |
19-Dec-2025 |
|
| 1 |
Advance Billing2 |
288 |
Flash Eye Camera package to be validated |
Passed
|
ok |
IBM |
19-Dec-2025 |
|
| 1 |
Advance Billing2 |
287 |
Shoq to be active on QP packages and billing to be validated. |
Passed
|
ok |
IBM |
19-Dec-2025 |
|
| 1 |
Advance Billing2 |
226 |
Dbill |
Passed
|
ok |
IBM |
19-Dec-2025 |
|
| 1 |
Advance Billing2 |
80 |
Check message sent by creating Restore Order for Bolt-On Activation - Postpaid
? Order Type : Restore Order
? Sub Type / Detail: Bolt-On Addition (Action-Add)
? Nature of Billing: Postpaid
? Order Status: Complete |
Passed
|
ok |
IBM |
18-Dec-2025 |
|
| 1 |
Advance Billing2 |
285 |
Waada Subscription Testing
WADA is DS
Need to enable/subscribe for Advance customer |
Failed
|
fail |
IBM |
18-Dec-2025 |
|
| 1 |
Advance Billing2 |
81 |
Same Above |
Passed
|
ok |
IBM |
18-Dec-2025 |
|
| 1 |
Advance Billing2 |
78 |
Check message sent by creating Restore Order for Bolt-On Activation - Advance
? Order Type : Restore Order
? Sub Type / Detail: Bolt-On Addition (Action-Add)
? Nature of Billing: Advance
? Order Status: Complete |
Passed
|
ok |
IBM |
18-Dec-2025 |
|
| 1 |
Advance Billing2 |
79 |
Same Above |
Passed
|
ok |
IBM |
18-Dec-2025 |
|
| 1 |
Advance Billing2 |
121 |
Create Restore Order with GPON triple play where at least one of the IPTV is restored, check if application enforces user to select CPE Type (Equipment) and Payment Mode(onetime / installment) for restored IPTV. Set the Payment mode as One Time and process the order. Verify if Siebel sends IPTV Charges to CBS using existing CRM-CBS integration. |
Passed
|
ok |
IBM |
18-Dec-2025 |
|
| 1 |
Advance Billing2 |
123 |
Create Restore Order with GPON triple play where at least one of the IPTV is restored, check if application enforces user to select CPE Type (Equipment) and Payment Mode(onetime / installment) for restored IPTV. Set the Payment mode as Installment and process the order. Verify if Siebel sends IPTV Charges to CBS using existing CRM-CBS integration. |
Passed
|
ok |
IBM |
18-Dec-2025 |
|
| 1 |
Advance Billing2 |
288 |
Flash Eye Camera package to be validated |
Failed
|
fail |
IBM |
18-Dec-2025 |
|
| 1 |
Advance Billing2 |
271 |
Format shall be validated
Due to any unforseen reason , quick process should exisit to revert back on normal postpaid process
Ops teams should be alligned on format to run it |
Passed
|
Ok |
IBM |
18-Dec-2025 |
|
| 1 |
Advance Billing2 |
272 |
Time to Rollback (shoud not be greater than 1 hour)
Due to any unforseen reason , quick backend process should exisit to revert back within 1 hour
Ops teams should be alligned to do this. |
Passed
|
Ok |
IBM |
18-Dec-2025 |
|
| 1 |
Advance Billing2 |
274 |
Changing customer bill nature in bulk in case of any unforseen reason
Customers are on Advance and in case of any unforeseen reason the urgent Script should be run to stop the process within 1 hour. |
Passed
|
Ok |
IBM |
18-Dec-2025 |
|
| 1 |
Advance Billing2 |
88 |
Check message sent by creating Restore Order for Bolt-On Deactivation - Advance
? Order Type : Restore Order
? Sub Type / Detail: Bolt-On Deletion (Action-Delete)
? Nature of Billing: Advance
? Order Status: Complete |
Passed
|
ok |
IBM |
18-Dec-2025 |
|
| 1 |
Advance Billing2 |
89 |
Same Above |
Passed
|
ok |
IBM |
18-Dec-2025 |
|
| 1 |
Advance Billing2 |
90 |
Check message sent by creating Restore Order for Bolt-On Deactivation - Postpaid
? Order Type : Restore Order
? Sub Type / Detail: Bolt-On Deletion (Action-Delete)
? Nature of Billing: Postpaid
? Order Status: Complete |
Passed
|
Ok |
IBM |
17-Dec-2025 |
|
| 1 |
Advance Billing2 |
91 |
Same Above |
Passed
|
Ok |
IBM |
17-Dec-2025 |
|
| 1 |
Advance Billling 2 |
10 |
Create a Restoration Order and check if Nature of Billing is set to Advance based on Division that is included in the criteria list. |
Passed
|
ok |
IBM |
17-Dec-2025 |
|
| 1 |
Advance Billing2 |
122 |
Create Restore Order with GPON triple play where at least one of the IPTV is restored, check if application enforces user to select CPE Type (Equipment) and Payment Mode(onetime / installment) for restored IPTV. Set the Payment mode as Installment and process the order. Verify if Siebel sends IPTV Charges to CBS using existing CRM-CBS integration. |
Passed
|
Ok |
IBM |
17-Dec-2025 |
|
| 1 |
Advance Billing2 |
113 |
Same Above |
Passed
|
ok |
IBM |
17-Dec-2025 |
|
| 1 |
Advance Billing2 |
120 |
Create Restore Order with GPON triple play where at least one of the IPTV is restored, check if application enforces user to select CPE Type (Equipment) and Payment Mode(onetime / installment) for restored IPTV. Set the Payment mode as One Time and process the order. Verify if Siebel sends IPTV Charges to CBS using existing CRM-CBS integration. |
Passed
|
ok |
IBM |
17-Dec-2025 |
|
| 1 |
Advance Billing2 |
119 |
Create Restore Order with Copper triple play where at least one of the IPTV is restored, check if application enforces user to select CPE Type (Equipment) and Payment Mode(onetime / installment) for restored IPTV. Set the Payment mode as Installment and process the order. Verify if Siebel sends IPTV Charges to CBS using existing CRM-CBS integration. |
Passed
|
ok |
IBM |
17-Dec-2025 |
|
| 1 |
Advance Billing2 |
114 |
Check message sent by creating Restore Order for VAS Activation - Postpaid
? Order Type : Restore Order
? Sub Type / Detail: VAS Addition (Action-Add)
? Nature of Billing: Postpaid
? Order Status: Complete |
Passed
|
ok |
IBM |
17-Dec-2025 |
|
| 1 |
Advance Billing2 |
115 |
Same Above |
Passed
|
ok |
IBM |
17-Dec-2025 |
|
| 1 |
Advance Billing2 |
116 |
Create Restore Order with Copper triple play where at least one of the IPTV is restored, check if application enforces user to select CPE Type (Equipment) and Payment Mode(onetime / installment) for restored IPTV. Set the Payment mode as One Time and process the order. Verify if Siebel sends IPTV Charges to CBS using existing CRM-CBS integration. |
Passed
|
ok |
IBM |
17-Dec-2025 |
|
| 1 |
Advance Billling 2 |
117 |
Create Restore Order with Copper triple play where at least one of the IPTV is restored, check if application enforces user to select CPE Type (Equipment) and Payment Mode(onetime / installment) for restored IPTV. Set the Payment mode as One Time and process the order. Verify if Siebel sends IPTV Charges to CBS using existing CRM-CBS integration. |
Passed
|
Ok |
IBM |
17-Dec-2025 |
|
| 1 |
Advance Billing2 |
112 |
Check message sent by creating Restore Order for VAS Activation - Advance
? Order Type : Restore Order
? Sub Type / Detail: VAS Addition (Action-Add)
? Nature of Billing: Advance
? Order Status: Complete |
Passed
|
ok |
IBM |
17-Dec-2025 |
|
| 1 |
Advance Billling 2 |
11 |
Create a Restoration Order and check if Nature of Billing is set to Advance based on Division that is not included in the criteria list. |
Passed
|
ok |
IBM |
17-Dec-2025 |
|
| 1 |
Advance Billling 2 |
12 |
Create a Restoration Order and check if Nature of Billing is set to Postpaid based on Division that is not included in the criteria list. |
Passed
|
ok |
IBM |
17-Dec-2025 |
|
| 1 |
Advance Billing2 |
365 |
Advance Whatsapp channel |
Passed
|
ok |
WCT |
17-Dec-2025 |
|
| 1 |
Advance Billling 2 |
357 |
Advance Email channel |
Passed
|
ok |
WCT |
17-Dec-2025 |
|
| 1 |
Advance Billing2 |
118 |
Create Restore Order with Copper triple play where at least one of the IPTV is restored, check if application enforces user to select CPE Type (Equipment) and Payment Mode(onetime / installment) for restored IPTV. Set the Payment mode as Installment and process the order. Verify if Siebel sends IPTV Charges to CBS using existing CRM-CBS integration. |
Passed
|
ok |
IBM |
17-Dec-2025 |
|
| 1 |
Advance Billing2 |
116 |
Create Restore Order with Copper triple play where at least one of the IPTV is restored, check if application enforces user to select CPE Type (Equipment) and Payment Mode(onetime / installment) for restored IPTV. Set the Payment mode as One Time and process the order. Verify if Siebel sends IPTV Charges to CBS using existing CRM-CBS integration. |
Passed
|
ok |
IBM |
17-Dec-2025 |
|
| 1 |
Advance Billling 2 |
376 |
Postpaid Email Channel |
Passed
|
nil |
WCT |
16-Dec-2025 |
|
| 1 |
Advance Billing2 |
283 |
xDSL customer is on advance billing TV Only to advance billing 2P/3P - |
Passed
|
Ok |
IBM |
16-Dec-2025 |
|
| 1 |
Advance Billing2 |
281 |
FF customer is on advance billing TV Only to advance billing 2P/3P - |
Passed
|
Ok |
IBM |
16-Dec-2025 |
|
| 1 |
Advance Billing2 |
234 |
finance reports |
Passed
|
Ok |
IBM |
16-Dec-2025 |
|
| 1 |
Advance Billling 2 |
61 |
Same Above |
Passed
|
Ok |
IBM |
16-Dec-2025 |
|
| 1 |
Advance Billing2 |
264 |
2P |
Passed
|
ok |
IBM |
16-Dec-2025 |
|
| 1 |
Advance Billing2 |
265 |
3P |
Passed
|
ok |
IBM |
16-Dec-2025 |
|
| 1 |
Advance Billing2 |
266 |
QP |
Passed
|
ok |
IBM |
16-Dec-2025 |
|
| 1 |
Advance Billing2 |
267 |
1P |
Passed
|
ok |
IBM |
16-Dec-2025 |
|
| 1 |
Advance Billing2 |
268 |
2P |
Passed
|
ok |
IBM |
16-Dec-2025 |
|
| 1 |
Advance Billing2 |
269 |
3P |
Passed
|
ok |
IBM |
16-Dec-2025 |
|
| 1 |
Advance Billing2 |
270 |
QP |
Passed
|
ok |
IBM |
16-Dec-2025 |
|
| 1 |
Advance Billing2 |
278 |
FF customer is on advance billing single play to advance billing 2P/3P - |
Passed
|
ok |
IBM |
16-Dec-2025 |
|
| 1 |
Advance Billing2 |
361 |
Advance SMS channel |
Passed
|
ok |
WCT |
16-Dec-2025 |
|
| 1 |
Advance Billing2 |
363 |
Advance Email channel |
Passed
|
ok |
WCT |
16-Dec-2025 |
|
| 1 |
Advance Billling 2 |
364 |
Postpaid Email channel |
Passed
|
ok |
WCT |
16-Dec-2025 |
|
| 1 |
Advance Billing2 |
279 |
FF customer is on postpaid single play billing, to advance billing 2P/3P |
Passed
|
ok |
IBM |
16-Dec-2025 |
|
| 1 |
Advance Billing2 |
278 |
FF customer is on advance billing single play to advance billing 2P/3P - |
Passed
|
Content is ok however package speed is missing "Mbps" |
IBM |
16-Dec-2025 |
|
| 1 |
Advance Billing2 |
263 |
1P |
Passed
|
Ok |
IBM |
16-Dec-2025 |
|
| 1 |
Advance Billing2 |
253 |
External shifting Separate charges
Copper Advance Customer , external shift charges example Rs. 1000 will be validated |
Passed
|
Ok |
IBM |
16-Dec-2025 |
|
| 1 |
Advance Billing2 |
280 |
FF customer is on postpaid TV Only billing, to advance billing 2P/3P |
Passed
|
ok |
IBM |
16-Dec-2025 |
|
| 1 |
Advance Billing2 |
289 |
Pro rate all configurations verification |
Passed
|
Ok |
IBM |
15-Dec-2025 |
|
| 1 |
Advance Billing2 |
282 |
xDSL customer is on postpaid TV Only billing, to advance billing 2P/3P |
Passed
|
1-333664535301 XDSL (TC 282) |
IBM |
15-Dec-2025 |
|
| 1 |
Advance Billling 2 |
188 |
Bill Line |
Passed
|
nil |
IBM |
12-Dec-2025 |
|
| 1 |
Advance Billling 2 |
179 |
Merged items (will be verified according to the agreement in email) |
Passed
|
nil |
IBM |
12-Dec-2025 |
|
| 1 |
Advance Billling 2 |
356 |
Postpaid SMS channel |
Passed
|
remove the extra full stop after 10 Mbps |
WCT |
12-Dec-2025 |
|
| 1 |
Advance Billling 2 |
358 |
Postpaid Email channel |
Passed
|
Pass remove extra bullet point, and special characters in the middle of the commercial name |
WCT |
12-Dec-2025 |
|
| 1 |
Advance Billling 2 |
376 |
Postpaid Email Channel |
Failed
|
Failed due to email received with extra parameters of VAS is received in the email |
WCT |
12-Dec-2025 |
|
| 1 |
Advance Billling 2 |
360 |
PSTN Postpaid Whatsapp channel |
Passed
|
nil |
WCT |
12-Dec-2025 |
|
| 1 |
Advance Billling 2 |
256 |
Detail page |
Passed
|
nil |
IBM |
12-Dec-2025 |
|
| 1 |
Advance Billling 2 |
252 |
Internal shifting Separate charges
Copper Advance Customer , internal shift charges example Rs. 500 will be validated |
Passed
|
1-333663946828 test case 252 Internal shift order
|
IBM |
12-Dec-2025 |
|
| 1 |
Advance Billing2 |
196 |
Extra Usage-FUP need add billing month as the prefix value, like <Apr Extra Usage-FUP > |
Passed
|
Ok |
IBM |
12-Dec-2025 |
|
| 1 |
Advance Billing2 |
197 |
Check 2 months FUP value on invice in case of xDSL to FTTH and potpaid to Advance shifting. |
Passed
|
Ok |
IBM |
12-Dec-2025 |
|
| 1 |
Advance Billing2 |
189 |
Pro rated calculations |
Passed
|
Ok |
IBM |
12-Dec-2025 |
|
| 1 |
Advance Billling 2 |
187 |
Click here box pushed by Prism |
Passed
|
nil |
IBM |
11-Dec-2025 |
|
| 1 |
Advance Billling 2 |
290 |
Verify if it is allowed to Set the Commercial Name for a Package (for CBS Ops team)
WCT Part |
Passed
|
nil |
IBM |
11-Dec-2025 |
|
| 1 |
Advance Billling 2 |
128 |
New order - triple play with multi IPTVs installed (payment mode is installment) 2 months STB installement charges should be charged |
Passed
|
nil |
IBM |
11-Dec-2025 |
|
| 1 |
Advance Billling 2 |
130 |
Format alignment with BI
For Bulk Migration , share the Format that will be shared with Business to fill for bulk migration |
Passed
|
nil |
IBM |
11-Dec-2025 |
|
| 1 |
Advance Billling 2 |
26 |
Create an SR to verify Return STB (Return STB/ATV with all accessories) for Inactive GPON. Verify response and charges |
Passed
|
nil |
IBM |
11-Dec-2025 |
|
| 1 |
Advance Billling 2 |
27 |
Create an SR to verify Return STB (Return STB/ATV with all accessories) for Inactive GPON. Verify response and charges |
Passed
|
nil |
IBM |
11-Dec-2025 |
|
| 1 |
Advance Billling 2 |
28 |
Create an SR to verify Return STB (Return STB/ATV with all accessories) for Inactive Copper. Verify response and charges |
Passed
|
nil |
IBM |
11-Dec-2025 |
|
| 1 |
Advance Billling 2 |
29 |
Create an SR to verify Return STB (Return STB/ATV with all accessories) for Inactive Copper. Verify response and charges |
Passed
|
nil |
IBM |
11-Dec-2025 |
|
| 1 |
Advance Billling 2 |
395 |
Advance Whatsapp Channel |
Passed
|
nil |
WCT |
11-Dec-2025 |
|
| 1 |
Advance Billling 2 |
396 |
Postpaid Whatsapp Channel |
Passed
|
nil |
WCT |
11-Dec-2025 |
|
| 1 |
Advance Billling 2 |
155 |
User is able to view Unbilled amount summary in agreed format
CBS UI for Unbilled is required
IT P will share the screenshot of of CBS UI |
Passed
|
nil |
IBM |
11-Dec-2025 |
|
| 1 |
Advance Billling 2 |
166 |
User is able to view Unbilled amount summary in agreed format |
Passed
|
nil |
IBM |
11-Dec-2025 |
|
| 1 |
Advance Billling 2 |
190 |
Segregation of months of all ine items in each quadrant (month shuld be visible agaonst the line items) |
Passed
|
nil |
IBM |
11-Dec-2025 |
|
| 1 |
Advance Billling 2 |
194 |
New order - triple play with multi IPTVs installed (payment mode is installment) 2 months STB installement charges should be visible on invoice Summary Page |
Passed
|
nil |
IBM |
11-Dec-2025 |
|
| 1 |
Advance Billling 2 |
195 |
Segregation of months of all ine items in each quadrant (month shuld be visible agaonst the line items) |
Passed
|
nil |
IBM |
11-Dec-2025 |
|
| 1 |
Advance Billling 2 |
178 |
Due Amount |
Passed
|
nil |
IBM |
11-Dec-2025 |
|
| 1 |
Advance Billling 2 |
424 |
Postpaid Whatsapp Channel |
Passed
|
nil |
WCT |
11-Dec-2025 |
|
| 1 |
Advance Billling 2 |
425 |
Advance SMS channel |
Passed
|
nil |
WCT |
10-Dec-2025 |
|
| 1 |
Advance Billling 2 |
426 |
Postpaid SMS channel |
Passed
|
nil |
WCT |
10-Dec-2025 |
|
| 1 |
Advance Billling 2 |
427 |
Advance Email Channel |
Passed
|
nil |
WCT |
10-Dec-2025 |
|
| 1 |
Advance Billling 2 |
428 |
Postpaid Email Channel |
Passed
|
nil |
WCT |
10-Dec-2025 |
|
| 1 |
Advance Billling 2 |
429 |
Advance Whatsapp Channel |
Passed
|
nil |
WCT |
10-Dec-2025 |
|
| 1 |
Advance Billling 2 |
430 |
Postpaid Whatsapp Channel |
Passed
|
nil |
WCT |
10-Dec-2025 |
|
| 1 |
Advance Billling 2 |
423 |
Advance Whatsapp Channel |
Passed
|
nil |
WCT |
10-Dec-2025 |
|
| 1 |
Advance Billling 2 |
35 |
Retry API case |
Passed
|
nil |
IBM |
10-Dec-2025 |
|
| 1 |
Advance Billling 2 |
314 |
Campiagn with Advance Flag |
Passed
|
nil |
IBM |
10-Dec-2025 |
|
| 1 |
Advance Billling 2 |
315 |
Campiagn with Advance Flag |
Passed
|
nil |
IBM |
10-Dec-2025 |
|
| 1 |
Advance Billling 2 |
316 |
Campiagn with Advance Flag |
Passed
|
nil |
IBM |
10-Dec-2025 |
|
| 1 |
Advance Billling 2 |
317 |
Campiagn with Advance Flag |
Passed
|
nil |
IBM |
10-Dec-2025 |
|
| 1 |
Advance Billling 2 |
318 |
Campiagn with Advance Flag |
Passed
|
nil |
IBM |
10-Dec-2025 |
|
| 1 |
Advance Billling 2 |
319 |
Campiagn with Advance Flag |
Passed
|
nil |
IBM |
10-Dec-2025 |
|
| 1 |
Advance Billling 2 |
320 |
Campiagn with Advance Flag |
Passed
|
nil |
IBM |
10-Dec-2025 |
|
| 1 |
Advance Billling 2 |
321 |
Campiagn with Advance Flag |
Passed
|
nil |
IBM |
10-Dec-2025 |
|
| 1 |
Advance Billling 2 |
322 |
Campiagn with Advance Flag |
Passed
|
nil |
IBM |
10-Dec-2025 |
|
| 1 |
Advance Billling 2 |
223 |
Email |
Failed
|
Fail: Calculated Values not matched |
IBM |
10-Dec-2025 |
|
| 1 |
Advance Billling 2 |
232 |
Commission report |
Passed
|
nil |
IBM |
10-Dec-2025 |
|
| 1 |
Advance Billling 2 |
225 |
UPTCL App |
Passed
|
nil |
IBM |
10-Dec-2025 |
|
| 1 |
Advance Billling 2 |
227 |
Customer Portal (website) |
Passed
|
nil |
IBM |
10-Dec-2025 |
|
| 1 |
Advance Billling 2 |
218 |
One bill Capability |
Passed
|
nil |
IBM |
09-Dec-2025 |
|
| 1 |
Advance Billling 2 |
224 |
WhatsApp |
Passed
|
nil |
IBM |
09-Dec-2025 |
|
| 1 |
Advance Billling 2 |
329 |
WhatsApp will be valited with Same SMS text |
Passed
|
nil |
IBM |
09-Dec-2025 |
|
| 1 |
Advance Billling 2 |
254 |
Rename Arrears as 'Arrears / Advance |
Passed
|
nil |
IBM |
09-Dec-2025 |
|
| 1 |
Advance Billling 2 |
255 |
Upfront visibility in Arrear/Advance head |
Passed
|
nil |
IBM |
09-Dec-2025 |
|
| 1 |
Advance Billling 2 |
246 |
DS is not included because it is charged on monthly basis |
Passed
|
nil |
IBM |
09-Dec-2025 |
|
| 1 |
Advance Billling 2 |
309 |
Campiagn with Postpaid Flag |
Passed
|
nil |
IBM |
09-Dec-2025 |
|
| 1 |
Advance Billling 2 |
310 |
Campiagn with Advance Flag |
Passed
|
nil |
IBM |
09-Dec-2025 |
|
| 1 |
Advance Billling 2 |
311 |
Campiagn with Advance Flag |
Passed
|
nil |
IBM |
09-Dec-2025 |
|
| 1 |
Advance Billling 2 |
312 |
Campiagn with Advance Flag |
Passed
|
nil |
IBM |
09-Dec-2025 |
|
| 1 |
Advance Billling 2 |
313 |
Campiagn with Advance Flag |
Passed
|
nil |
IBM |
09-Dec-2025 |
|
| 1 |
Advance Billling 2 |
82 |
Check message sent by creating New Order for Bolt-On Deactivation - Advance
? Order Type : New Order
? Sub Type / Detail: Bolt-On Deletion (Action-Delete)
? Nature of Billing: Advance
? Order Status: Complete |
Passed
|
nil |
IBM |
09-Dec-2025 |
|
| 1 |
Advance Billling 2 |
83 |
Check message sent by creating New Order for Bolt-On Deactivation - Postpaid
? Order Type : New Order
? Sub Type / Detail: Bolt-On Deletion (Action-Delete)
? Nature of Billing: Postpaid
? Order Status: Complete |
Passed
|
nil |
IBM |
09-Dec-2025 |
|
| 1 |
Advance Billling 2 |
70 |
Check message sent by creating New Order for Bolt-On Activation - Advance
? Order Type : New Order
? Sub Type / Detail: Bolt-On Addition (Action-Add)
? Nature of Billing: Advance
? Order Status: Complete |
Passed
|
nil |
IBM |
09-Dec-2025 |
|
| 1 |
Advance Billling 2 |
71 |
Same Above |
Passed
|
nil |
IBM |
09-Dec-2025 |
|
| 1 |
Advance Billling 2 |
341 |
Bolton Deactivation- WhatsApp on Advance Customer |
Passed
|
nil |
IBM |
09-Dec-2025 |
|
| 1 |
Advance Billling 2 |
342 |
Bolton Deactivation -WhatsApp on Postpaid Customer |
Passed
|
nil |
IBM |
09-Dec-2025 |
|
| 1 |
Advance Billling 2 |
388 |
Postpaid Email Channel |
Passed
|
nil |
WCT |
09-Dec-2025 |
|
| 1 |
Advance Billling 2 |
390 |
Postpaid Whatsapp Channel |
Passed
|
nil |
WCT |
09-Dec-2025 |
|
| 1 |
Advance Billling 2 |
386 |
Postpaid SMS channel |
Passed
|
Query: Kindly advise the procedure for bulk disabling the communication services (Email, SMS, WhatsApp) |
WCT |
09-Dec-2025 |
|
| 1 |
Advance Billling 2 |
208 |
POS date is different from postpaid |
Passed
|
nil |
IBM |
08-Dec-2025 |
|
| 1 |
Advance Billling 2 |
209 |
Customer is Pos (CMP) automatically upon the configured date |
Passed
|
nil |
IBM |
08-Dec-2025 |
|
| 1 |
Advance Billling 2 |
211 |
CMP Notifications |
Passed
|
nil |
IBM |
08-Dec-2025 |
|
| 1 |
Advance Billling 2 |
198 |
New Billing cycle is created for Advance billing |
Passed
|
nil |
IBM |
08-Dec-2025 |
|
| 1 |
Advance Billling 2 |
304 |
Campiagn with Postpaid Flag |
Passed
|
nil |
IBM |
08-Dec-2025 |
|
| 1 |
Advance Billling 2 |
305 |
Campiagn with Postpaid Flag |
Passed
|
nil |
IBM |
08-Dec-2025 |
|
| 1 |
Advance Billling 2 |
306 |
Campiagn with Postpaid Flag |
Passed
|
nil |
IBM |
08-Dec-2025 |
|
| 1 |
Advance Billling 2 |
307 |
Campiagn with Postpaid Flag |
Passed
|
nil |
IBM |
08-Dec-2025 |
|
| 1 |
Advance Billling 2 |
308 |
Campiagn with Postpaid Flag |
Passed
|
nil |
IBM |
08-Dec-2025 |
|
| 1 |
Advance Billling 2 |
275 |
In advance billing, only Advance products are visible and selectable |
Passed
|
nil |
IBM |
08-Dec-2025 |
|
| 1 |
Advance Billling 2 |
108 |
Check message sent by creating Modify Order for VAS Activation - Advance
? Order Type : Modify Order
? Sub Type / Detail: VAS Addition (Action-Add)
? Nature of Billing: Advance
? Order Status: Complete |
Passed
|
nil |
IBM |
08-Dec-2025 |
|
| 1 |
Advance Billling 2 |
109 |
Same Above |
Passed
|
nil |
IBM |
08-Dec-2025 |
|
| 1 |
Advance Billing2 |
93 |
Bolt-on Activation SMS for FOC and Un-Limited validity (10 years) |
Passed
|
Ok |
IBM |
08-Dec-2025 |
|
| 1 |
Advance Billing2 |
94 |
Bolt-on Activation SMS for Paid and Limited validity (validity less than 10 years) |
Passed
|
Ok |
IBM |
08-Dec-2025 |
|
| 1 |
Advance Billing2 |
95 |
Bolt-on Activation SMS for Paid and Un-Limited validity (10 years) |
Passed
|
Ok |
IBM |
08-Dec-2025 |
|
| 1 |
Advance Billing2 |
96 |
Bolt-on Deactivation SMS for FOC and Limited validity (validity less than 10 years) |
Passed
|
Ok |
IBM |
08-Dec-2025 |
|
| 1 |
Advance Billing2 |
97 |
Bolt-on Deactivation SMS for FOC and Un-Limited validity (10 years) |
Passed
|
Ok |
IBM |
08-Dec-2025 |
|
| 1 |
Advance Billing2 |
98 |
Bolt-on Deactivation SMS for Paid and Limited validity (validity less than 10 years) |
Passed
|
Ok |
IBM |
08-Dec-2025 |
|
| 1 |
Advance Billing2 |
99 |
Bolt-on Deactivation SMS for Paid and Un-Limited validity (10 years) |
Passed
|
Ok |
IBM |
08-Dec-2025 |
|
| 1 |
Advance Billing2 |
101 |
Bolt-on Expiry SMS for FOC and Un-Limited validity (10 years) |
Passed
|
Ok |
IBM |
08-Dec-2025 |
|
| 1 |
Advance Billing2 |
103 |
Bolt-on Expiry SMS for Paid and Un-Limited validity (10 years) |
Passed
|
Ok |
IBM |
08-Dec-2025 |
|
| 1 |
Advance Billling 2 |
235 |
Speed |
Passed
|
nil |
IBM |
05-Dec-2025 |
|
| 1 |
Advance Billling 2 |
236 |
Removal on Expiry |
Passed
|
nil |
IBM |
05-Dec-2025 |
|
| 1 |
Advance Billling 2 |
237 |
Speed Revert After removal of Speed Bolt-on |
Passed
|
nil |
IBM |
05-Dec-2025 |
|
| 1 |
Advance Billling 2 |
238 |
Base PPID Speed 20Mbps, Bolt-on is 50Mbps and upgraded Base speed to 50Mbps, Bolt-on should be removed. |
Passed
|
nil |
IBM |
05-Dec-2025 |
|
| 1 |
Advance Billling 2 |
239 |
Base PPID Speed 20Mbps, Bolt-on is 50Mbps and upgrade Bolt-on to 100Mbops , 50Mbps Bolt-on should be removed. |
Passed
|
nil |
IBM |
05-Dec-2025 |
|
| 1 |
Advance Billling 2 |
333 |
Button is not enable untill user read T&C |
Passed
|
UATsuccessfuly executed on 14th Oct-2025 and acknowledged by Mr. Shafae and Faizan |
IBM |
05-Dec-2025 |
|
| 1 |
Advance Billling 2 |
334 |
Nature of Billing Identification |
Passed
|
UATsuccessfuly executed on 14th Oct-2025 and acknowledged by Mr. Shafae and Faizan
Ops team identfied this part and get implemented |
IBM |
05-Dec-2025 |
|
| 1 |
Advance Billling 2 |
335 |
Button Enable/Disbale for Advance billing customer |
Passed
|
UATsuccessfuly executed on 14th Oct-2025 and acknowledged by Mr. Shafae and Faizan |
IBM |
05-Dec-2025 |
|
| 1 |
Advance Billling 2 |
277 |
Place New Order for standard subscription. Select BB PKG whose flag is anabled for Area base, system shall validate Eligibility and Feasibility and e2e life cycle of order. |
Passed
|
this case is already validated over email by Faisal Alam on 26-05-2025
There is no change in process and it is compatible with Advance billing framework as already informed in Phase1 |
IBM |
05-Dec-2025 |
|
| 1 |
Advance Billling 2 |
292 |
Whats App Text will be snet same as SMS |
Passed
|
nil |
IBM |
05-Dec-2025 |
|
| 1 |
Advance Billling 2 |
293 |
Email Will be sent |
Passed
|
nil |
IBM |
05-Dec-2025 |
|
| 1 |
Advance Billling 2 |
240 |
Postpaid customer shall get postpaid bolt-on |
Passed
|
Validated in Post Deployment Testing of Test Case # 123
Test Order # 1-368279552157 |
IBM |
05-Dec-2025 |
|
| 1 |
Advance Billling 2 |
241 |
Advance Billing customer shall get Advance billing bolt-on |
Passed
|
Validated in Post Deployment Testing of Test Case # 123
Test Order # 1-368242823656
|
IBM |
05-Dec-2025 |
|
| 1 |
Advance Billling 2 |
242 |
Nature of billing shall be checked by system (no human intervention) |
Passed
|
nil |
IBM |
05-Dec-2025 |
|
| 1 |
Advance Billling 2 |
168 |
portfolio update for bolt-ons and other redemption awards |
Passed
|
nil |
IBM |
05-Dec-2025 |
|
| 1 |
Advance Billling 2 |
169 |
Shadow Portfolio replica packages |
Passed
|
nil |
IBM |
05-Dec-2025 |
|
| 1 |
Advance Billling 2 |
170 |
App Visibility / Flows and bills verfication, usage and CDRs, Package |
Passed
|
nil |
IBM |
05-Dec-2025 |
|
| 1 |
Advance Billling 2 |
171 |
Usage reflection on UPTCL App + Website |
Passed
|
nil |
IBM |
05-Dec-2025 |
|
| 1 |
Advance Billling 2 |
172 |
Shop display / order placement |
Passed
|
nil |
IBM |
05-Dec-2025 |
|
| 1 |
Advance Billling 2 |
173 |
lead generation |
Passed
|
nil |
IBM |
05-Dec-2025 |
|
| 1 |
Advance Billling 2 |
174 |
All whatsapp flows to ensure customer type i.e postpaid or advance are identified at the start of their journeys and relevant offerings shown accordingly |
Passed
|
nil |
IBM |
05-Dec-2025 |
|
| 1 |
Advance Billling 2 |
175 |
If incorrect mapped product is being selected on whatsapp example advance user attempting to subscribe postpaid vas, then error should be returned to user |
Passed
|
nil |
IBM |
05-Dec-2025 |
|
| 1 |
Advance Billling 2 |
167 |
Bifurcation for advance/postpaid billing |
Passed
|
nil |
IBM |
05-Dec-2025 |
|
| 1 |
Advance Billling 2 |
421 |
Advance SMS channel |
Passed
|
nil |
WCT |
05-Dec-2025 |
|
| 1 |
Advance Billling 2 |
422 |
Advance Email Channel |
Passed
|
nil |
WCT |
05-Dec-2025 |
|
| 1 |
Advance Billling 2 |
391 |
Advance SMS channel |
Passed
|
nil |
WCT |
05-Dec-2025 |
|
| 1 |
Advance Billling 2 |
392 |
Postpaid SMS channel |
Passed
|
nil |
WCT |
05-Dec-2025 |
|
| 1 |
Advance Billling 2 |
393 |
Advance Email Channel |
Passed
|
nil |
WCT |
05-Dec-2025 |
|
| 1 |
Advance Billling 2 |
394 |
Postpaid Email Channel |
Passed
|
nil |
WCT |
05-Dec-2025 |
|
| 1 |
Advance Billling 2 |
336 |
Error Message if SR is already submitted |
Passed
|
UATsuccessfuly executed on 14th Oct-2025 and acknowledged by Mr. Shafae and Faizan |
IBM |
05-Dec-2025 |
|
| 1 |
Advance Billling 2 |
344 |
Postpaid SMS channel by OCR |
Passed
|
nil |
WCT |
05-Dec-2025 |
|
| 1 |
Advance Billling 2 |
345 |
Advance SMS channel by CMP |
Passed
|
nil |
WCT |
05-Dec-2025 |
|
| 1 |
Advance Billling 2 |
346 |
Postpaid SMS channel by CMP |
Passed
|
nil |
WCT |
05-Dec-2025 |
|
| 1 |
Advance Billling 2 |
348 |
Postpaid Email Channel by OCR |
Passed
|
nil |
WCT |
05-Dec-2025 |
|
| 1 |
Advance Billling 2 |
349 |
Advance Email Channel by CMP |
Passed
|
nil |
WCT |
05-Dec-2025 |
|
| 1 |
Advance Billling 2 |
350 |
Postpaid Email Channel by CMP |
Passed
|
nil |
WCT |
05-Dec-2025 |
|
| 1 |
Advance Billling 2 |
352 |
Postpaid Whatsapp Channel by OCR |
Passed
|
ok |
WCT |
05-Dec-2025 |
|
| 1 |
Advance Billling 2 |
353 |
Advance Whatsapp Channel by CMP |
Passed
|
nil |
WCT |
05-Dec-2025 |
|
| 1 |
Advance Billling 2 |
354 |
Postpaid Whatsapp Channel by CMP |
Passed
|
nil |
WCT |
05-Dec-2025 |
|
| 1 |
Advance Billling 2 |
367 |
Advance SMS channel |
Passed
|
nil |
WCT |
05-Dec-2025 |
|
| 1 |
Advance Billling 2 |
368 |
Postpaid SMS channel |
Passed
|
nil |
WCT |
05-Dec-2025 |
|
| 1 |
Advance Billling 2 |
369 |
Advance Email Channel |
Passed
|
nil |
WCT |
05-Dec-2025 |
|
| 1 |
Advance Billling 2 |
370 |
Postpaid Email Channel |
Passed
|
nil |
WCT |
05-Dec-2025 |
|
| 1 |
Advance Billling 2 |
371 |
Advance Whatsapp Channel |
Passed
|
nil |
WCT |
05-Dec-2025 |
|
| 1 |
Advance Billling 2 |
372 |
Postpaid Whatsapp Channel |
Passed
|
nil |
WCT |
05-Dec-2025 |
|
| 1 |
Advance Billling 2 |
201 |
TOS date is different from postpaid |
Passed
|
nil |
IBM |
04-Dec-2025 |
|
| 1 |
Advance Billling 2 |
202 |
Customer is Tos automatically upon the configured date |
Passed
|
nil |
IBM |
04-Dec-2025 |
|
| 1 |
Advance Billling 2 |
203 |
TOS notification to customer |
Passed
|
nil |
IBM |
04-Dec-2025 |
|
| 1 |
Advance Billling 2 |
204 |
Customer Notification on TOS |
Passed
|
nil |
IBM |
04-Dec-2025 |
|
| 1 |
Advance Billling 2 |
205 |
Resume from TOS on payment |
Passed
|
nil |
IBM |
04-Dec-2025 |
|
| 1 |
Advance Billling 2 |
206 |
All payment rules are same as postpaid |
Passed
|
nil |
IBM |
04-Dec-2025 |
|
| 1 |
Advance Billling 2 |
207 |
Customet Notification on Resume |
Passed
|
nil |
IBM |
04-Dec-2025 |
|
| 1 |
Advance Billling 2 |
212 |
advance billing to remain on one new bill cycle |
Passed
|
nil |
IBM |
04-Dec-2025 |
|
| 1 |
Advance Billling 2 |
213 |
postpaid customer will remain on old bill cycle |
Passed
|
nil |
IBM |
04-Dec-2025 |
|
| 1 |
Advance Billling 2 |
214 |
Tagging of bill cycle based on “nature of billing” will be automatic. |
Passed
|
nil |
IBM |
04-Dec-2025 |
|
| 1 |
Advance Billling 2 |
215 |
Without changing billing cycle, nature of billing change is not allowed. |
Passed
|
nil |
IBM |
04-Dec-2025 |
|
| 1 |
Advance Billling 2 |
216 |
Tagging of bill cycle shall be automated for migration and modify order (postpaid to Advance migration) |
Passed
|
nil |
IBM |
04-Dec-2025 |
|
| 1 |
Advance Billling 2 |
217 |
Any other order type which triggers change of “nature of billing”, bill cycle should automatically be converted. |
Passed
|
nil |
IBM |
04-Dec-2025 |
|
| 1 |
Advance Billling 2 |
210 |
OCR Notifications |
Passed
|
nil |
IBM |
04-Dec-2025 |
|
| 1 |
Advance Billling 2 |
257 |
Validate Package name is visible on invoice |
Passed
|
nil |
IBM |
04-Dec-2025 |
|
| 1 |
Advance Billling 2 |
8 |
Create a Migration Order and check if Nature of Billing is set to Advance based on Division that is not included in the criteria list.
Example :
F8 Division is not set for advance
XDSL closed and migrate to GPON
in this case Advance billing feature will not be given to customer. |
Passed
|
nil |
IBM |
04-Dec-2025 |
|
| 1 |
Advance Billling 2 |
273 |
Role is mandatory to move the customer from Postpaid to Advance |
Passed
|
nil |
IBM |
04-Dec-2025 |
|
| 1 |
Advance Billling 2 |
139 |
SR shall be generated |
Passed
|
nil |
IBM |
04-Dec-2025 |
|
| 1 |
Advance Billling 2 |
140 |
SR shall be routed to correct ID |
Passed
|
nil |
IBM |
04-Dec-2025 |
|
| 1 |
Advance Billling 2 |
141 |
SR shall be generated |
Passed
|
nil |
IBM |
04-Dec-2025 |
|
| 1 |
Advance Billling 2 |
142 |
SR shall be routed to correct ID |
Passed
|
nil |
IBM |
04-Dec-2025 |
|
| 1 |
Advance Billling 2 |
143 |
SR shall be generated |
Passed
|
nil |
IBM |
04-Dec-2025 |
|
| 1 |
Advance Billling 2 |
144 |
SR shall be routed to correct ID |
Passed
|
nil |
IBM |
04-Dec-2025 |
|
| 1 |
Advance Billling 2 |
219 |
Creation of new Campaigns in CMS |
Passed
|
nil |
IBM |
04-Dec-2025 |
|
| 1 |
Advance Billling 2 |
220 |
Integration with BI |
Passed
|
nil |
IBM |
04-Dec-2025 |
|
| 1 |
Advance Billling 2 |
221 |
Triggering Confirmation |
Passed
|
nil |
IBM |
04-Dec-2025 |
|
| 1 |
Advance Billling 2 |
228 |
Test Case |
Passed
|
nil |
IBM |
04-Dec-2025 |
|
| 1 |
Advance Billling 2 |
229 |
Test Case |
Passed
|
nil |
IBM |
04-Dec-2025 |
|
| 1 |
Advance Billling 2 |
230 |
Test Case |
Passed
|
nil |
IBM |
04-Dec-2025 |
|
| 1 |
Advance Billling 2 |
18 |
Create an SR to verify Return STB (Return STB/ATV without any accessories) for GPON. Verify response and charges |
Passed
|
nil |
IBM |
03-Dec-2025 |
|
| 1 |
Advance Billling 2 |
19 |
Create an SR to verify Return STB (Return STB/ATV without any accessories) for GPON. Verify response and charges |
Passed
|
nil |
IBM |
03-Dec-2025 |
|
| 1 |
Advance Billling 2 |
20 |
Create an SR to verify Return STB (Return STB/ATV with all accessories) for Copper. Verify response and charges |
Passed
|
nil |
IBM |
03-Dec-2025 |
|
| 1 |
Advance Billling 2 |
21 |
Create an SR to verify Return STB (Return STB/ATV with all accessories) for Copper. Verify response and charges |
Passed
|
nil |
IBM |
03-Dec-2025 |
|
| 1 |
Advance Billling 2 |
22 |
Create an SR to verify Return ATV (Return STB/ATV with remote and charger) for Copper. Verify response and charges |
Passed
|
nil |
IBM |
03-Dec-2025 |
|
| 1 |
Advance Billling 2 |
23 |
Create an SR to verify Return ATV (Return STB/ATV with remote and charger) for Copper. Verify response and charges |
Passed
|
nil |
IBM |
03-Dec-2025 |
|
| 1 |
Advance Billling 2 |
24 |
Create an SR to verify Return STB (Return STB/ATV without any accessories) for Copper. Verify response and charges |
Passed
|
nil |
IBM |
03-Dec-2025 |
|
| 1 |
Advance Billling 2 |
25 |
Create an SR to verify Return STB (Return STB/ATV without any accessories) for Copper. Verify response and charges |
Passed
|
nil |
IBM |
03-Dec-2025 |
|
| 1 |
Advance Billling 2 |
36 |
One by One SR is locked or not
In case of Multiple TV Devices , separate SR should be creatd |
Passed
|
nil |
IBM |
03-Dec-2025 |
|
| 1 |
Advance Billling 2 |
15 |
Create an SR to verify Return STB (Return STB/ATV with all accessories) for GPON. Verify response and charges |
Passed
|
nil |
IBM |
03-Dec-2025 |
|
| 1 |
Advance Billling 2 |
16 |
Create an SR to verify Return ATV (Return STB/ATV with remote and charger) for GPON. Verify response and charges |
Passed
|
nil |
IBM |
03-Dec-2025 |
|
| 1 |
Advance Billling 2 |
409 |
Advance SMS channel |
Passed
|
nil |
WCT |
03-Dec-2025 |
|
| 1 |
Advance Billling 2 |
410 |
Postpaid SMS channel |
Passed
|
Need to the change the URL for better customer experience |
WCT |
03-Dec-2025 |
|
| 1 |
Advance Billling 2 |
411 |
Advance Email Channel |
Passed
|
Add "Rs." before the Bill Amount |
WCT |
03-Dec-2025 |
|
| 1 |
Advance Billling 2 |
412 |
Postpaid Email Channel |
Passed
|
Bill amount format is different than the rest of the email |
WCT |
03-Dec-2025 |
|
| 1 |
Advance Billling 2 |
413 |
Advance Whatsapp Channel |
Passed
|
Clicking on the link is not openning the URL, it is making an automated reply. Open link Button is not active kindly check |
WCT |
03-Dec-2025 |
|
| 1 |
Advance Billling 2 |
414 |
Postpaid Whatsapp Channel |
Passed
|
nil |
WCT |
03-Dec-2025 |
|
| 1 |
Advance Billling 2 |
415 |
Advance SMS channel |
Passed
|
nil |
WCT |
03-Dec-2025 |
|
| 1 |
Advance Billling 2 |
416 |
Postpaid SMS channel |
Passed
|
nil |
WCT |
03-Dec-2025 |
|
| 1 |
Advance Billling 2 |
417 |
Advance Email Channel |
Passed
|
nil |
WCT |
03-Dec-2025 |
|
| 1 |
Advance Billling 2 |
418 |
Postpaid Email Channel |
Passed
|
nil |
WCT |
03-Dec-2025 |
|
| 1 |
Advance Billling 2 |
419 |
Advance Whatsapp Channel |
Passed
|
nil |
WCT |
03-Dec-2025 |
|
| 1 |
Advance Billling 2 |
420 |
Postpaid Whatsapp Channel |
Passed
|
nil |
WCT |
03-Dec-2025 |
|
| 1 |
Advance Billling 2 |
373 |
Advance SMS channel |
Passed
|
nil |
WCT |
03-Dec-2025 |
|
| 1 |
Advance Billling 2 |
375 |
Advance Email Channel |
Passed
|
nil |
WCT |
03-Dec-2025 |
|
| 1 |
Advance Billling 2 |
377 |
Advance Whatsapp Channel |
Passed
|
nil |
WCT |
03-Dec-2025 |
|
| 1 |
Advance Billling 2 |
378 |
Postpaid Whatsapp Channel |
Passed
|
package speed is missing "Mbps". |
WCT |
02-Dec-2025 |
|
| 1 |
Advance Billling 2 |
379 |
Advance SMS channel |
Passed
|
nil |
WCT |
02-Dec-2025 |
|
| 1 |
Advance Billling 2 |
380 |
Postpaid SMS channel |
Passed
|
nil |
WCT |
02-Dec-2025 |
|
| 1 |
Advance Billling 2 |
381 |
Advance Email Channel |
Passed
|
nil |
WCT |
02-Dec-2025 |
|
| 1 |
Advance Billling 2 |
382 |
Postpaid Email Channel |
Passed
|
nil |
WCT |
02-Dec-2025 |
|
| 1 |
Advance Billling 2 |
383 |
Advance Whatsapp Channel |
Passed
|
nil |
WCT |
02-Dec-2025 |
|
| 1 |
Advance Billling 2 |
384 |
Postpaid Whatsapp Channel |
Passed
|
nil |
WCT |
02-Dec-2025 |
|
| 1 |
Advance Billling 2 |
374 |
Postpaid SMS channel |
Passed
|
Content is ok however package speed is missing "Mbps" |
WCT |
02-Dec-2025 |
|
| 1 |
Advance Billling 2 |
337 |
WhatsApp |
Passed
|
nil |
IBM |
02-Dec-2025 |
|
| 1 |
Advance Billling 2 |
338 |
WhatsApp Text |
Passed
|
nil |
IBM |
02-Dec-2025 |
|
| 1 |
Advance Billling 2 |
339 |
WhatsApp Text |
Passed
|
nil |
IBM |
02-Dec-2025 |
|
| 1 |
Advance Billling 2 |
136 |
Verify the Siebel job (backend) if the order is moved to next step once the effective date is achieved. |
Passed
|
nil |
IBM |
02-Dec-2025 |
|
| 1 |
Advance Billling 2 |
9 |
Create a Migration Order and check if Nature of Billing is set to Postpaid based on Division that is not included in the criteria list. |
Passed
|
nil |
IBM |
02-Dec-2025 |
|
| 1 |
Advance Billling 2 |
7 |
Create a Migration Order and check if Nature of Billing is set to Advance based on Division that is included in the criteria list. |
Passed
|
nil |
IBM |
02-Dec-2025 |
|
| 1 |
Advance Billling 2 |
50 |
Check message sent by creating Migration xDSL to GPON Conversion (xDSL Termination)
? Order Type: Terminate Order
? Sub Type / Detail: xDSL to GPON Conversion Order
? Nature of Billing: Advance
? Migration Flag: Y
? Order Status: Complete
use linked order as above to complete the flow
Dear [Customer Name], your DSL to Flash Fiber migration request against [Order #] is received. Flash Fiber will activate soon after your DSL connection is deactivated. All pending dues will be carried forward to the upcoming bill. Call 1218 for more details! |
Passed
|
nil |
IBM |
02-Dec-2025 |
|
| 1 |
Advance Billling 2 |
51 |
Dear Customer, we’ve received your request against Order no. (Order #) for migration from DSL to Fiber. Your existing DSL connection will soon be deactivated.
All pending dues will be carried forward to the upcoming bill. For any support or assistance, please contact us at 1218. |
Passed
|
nil |
IBM |
02-Dec-2025 |
|
| 1 |
Advance Billling 2 |
52 |
Check message sent by creating Migration xDSL to GPON Conversion (xDSL Termination)
? Order Type: Terminate Order
? Sub Type / Detail: xDSL to GPON Conversion Order
? Nature of Billing: postpaid
? Migration Flag: Y
? Order Status: Complete
use linked order as above to complete the flow
Dear [Customer Name], your DSL to Flash Fiber migration request against [Order #] is received. Flash Fiber will activate soon after your DSL connection is deactivated. All pending dues will be carried forward to the upcoming bill. Call 1218 for more details! |
Passed
|
nil |
IBM |
02-Dec-2025 |
|
| 1 |
Advance Billling 2 |
53 |
Dear Customer, we’ve received your request against Order no. (Order #) for migration from DSL to Fiber. Your existing DSL connection will soon be deactivated.
All pending dues will be carried forward to the upcoming bill. For any support or assistance, please contact us at 1218. |
Passed
|
nil |
IBM |
02-Dec-2025 |
|
| 1 |
Advance Billling 2 |
54 |
Check message sent by creating Migration xDSL to GPON Conversion (GPON New Connection)
? Order Type: New Order
? Sub Type / Detail: xDSL to GPON Conversion Order
? Nature of Billing: Advance
? Migration Flag: Y
? Order Status: Created |
Passed
|
nil |
IBM |
02-Dec-2025 |
|
| 1 |
Advance Billling 2 |
55 |
Same Above |
Passed
|
nil |
IBM |
02-Dec-2025 |
|
| 1 |
Advance Billling 2 |
56 |
Check message sent by creating Migration xDSL to GPON Conversion (GPON New Connection)
? Order Type: New Order
? Sub Type / Detail: xDSL to GPON Conversion Order
? Nature of Billing: Postpaid
? Migration Flag: Y
? Order Status: Created |
Passed
|
nil |
IBM |
02-Dec-2025 |
|
| 1 |
Advance Billling 2 |
57 |
Same Above |
Passed
|
nil |
IBM |
02-Dec-2025 |
|
| 1 |
Advance Billling 2 |
58 |
Check message sent by creating Migration xDSL to GPON Conversion (GPON New Connection)
? Order Type: New Order
? Sub Type / Detail: xDSL to GPON Conversion Order
? Nature of Billing: Postpaid
? Migration Flag: Y
? Order Status: Completed |
Passed
|
nil |
IBM |
02-Dec-2025 |
|
| 1 |
Advance Billling 2 |
59 |
Same Above |
Passed
|
nil |
IBM |
02-Dec-2025 |
|
| 1 |
Advance Billling 2 |
60 |
Check message sent by creating Migration xDSL to GPON Conversion (GPON New Connection)
? Order Type: New Order
? Sub Type / Detail: xDSL to GPON Conversion Order
? Nature of Billing: Postpaid
? Migration Flag: Y
? Order Status: Completed |
Passed
|
nil |
IBM |
02-Dec-2025 |
|
| 1 |
Advance Billling 2 |
61 |
Same Above |
Failed
|
Email Content is not valid, subscribers devices[IPTV} PCGA issue |
IBM |
02-Dec-2025 |
|
| 1 |
Advance Billling 2 |
4 |
Create a Modify Order and check if Nature of Billing is set to Advance based on Division that is included in the criteria list. |
Passed
|
nil |
IBM |
02-Dec-2025 |
|
| 1 |
Advance Billling 2 |
323 |
WhatsApp will be valited with Same SMS text |
Passed
|
nil |
IBM |
02-Dec-2025 |
|
| 1 |
Advance Billling 2 |
324 |
WhatsApp will be valited with Same SMS text |
Passed
|
nil |
IBM |
02-Dec-2025 |
|
| 1 |
Advance Billling 2 |
325 |
WhatsApp will be valited with Same SMS text |
Passed
|
nil |
IBM |
02-Dec-2025 |
|
| 1 |
Advance Billling 2 |
276 |
New Order for 3 monthly Advance payments Boost Package verification. |
Passed
|
Validation Completed on 6th Oct-2025 and Acknowledged by Mr. Akbar
Case # 37 |
IBM |
01-Dec-2025 |
|
| 1 |
Advance Billling 2 |
117 |
Create Restore Order with Copper triple play where at least one of the IPTV is restored, check if application enforces user to select CPE Type (Equipment) and Payment Mode(onetime / installment) for restored IPTV. Set the Payment mode as One Time and process the order. Verify if Siebel sends IPTV Charges to CBS using existing CRM-CBS integration. |
Failed
|
1) Wrong STB charges are sent from CRM to CBS.
2) During Restoration of 3P order, New Device type ATV Is selected. However, When order is reached to WFRA, old STB was auto tagged and it is categorized as ATV which in actual is STB (not ATV). |
IBM |
01-Dec-2025 |
|
| 1 |
Advance Billling 2 |
43 |
Instant |
Passed
|
nil |
IBM |
01-Dec-2025 |
|
| 1 |
Advance Billling 2 |
44 |
First of Next month |
Passed
|
nil |
IBM |
01-Dec-2025 |
|
| 1 |
Advance Billling 2 |
45 |
First of next month is role base function. |
Passed
|
nil |
IBM |
01-Dec-2025 |
|
| 1 |
Advance Billling 2 |
46 |
System shall force to change the billing |
Passed
|
nil |
IBM |
01-Dec-2025 |
|
| 1 |
Advance Billling 2 |
47 |
SMS on order completion: Dear #CUSTNAME#, starting #DATE#, we’re shifting to an advance billing cycle. Your next bill will include charges for next month, plus complete bill of the current month. |
Passed
|
nil |
IBM |
01-Dec-2025 |
|
| 1 |
Advance Billling 2 |
48 |
Email on order completion: Dear Customer, we would like to inform you that starting from #DATE#, we will be implementing an advance billing cycle. Your upcoming bill will now include charges for next month, plus complete bill of the current month. If you have any questions or require further assistance, please call at 1218. |
Passed
|
nil |
IBM |
01-Dec-2025 |
|
| 1 |
Advance Billling 2 |
49 |
Nature of billing is changed but Advance billing packages/VAS and DS are not selected.
When User change the nature of Billing from Post to Adv then only ADV Pakcaged should be slectable |
Passed
|
nil |
IBM |
01-Dec-2025 |
|
| 1 |
Advance Billling 2 |
137 |
Create a Modify Order for shifting from Postpaid to Advance with user that has rights. Select "Immediate" as the option and complete Order till Billing. Verify from Billing if the status is set properly for Billing execution. |
Passed
|
nil |
IBM |
01-Dec-2025 |
|
| 1 |
Advance Billling 2 |
138 |
Create a Modify Order for shifting from Postpaid to Advance with user that does not have rights. Ensure that the default value "Immediate" is selected and not allowed to change. |
Passed
|
Obs: 4:24pm |
IBM |
01-Dec-2025 |
|
| 1 |
Advance Billling 2 |
355 |
Advance SMS channel |
Passed
|
nil |
WCT |
01-Dec-2025 |
|
| 1 |
Advance Billling 2 |
359 |
PSTN Advance Whatsapp channel |
Passed
|
nil |
WCT |
01-Dec-2025 |
|
| 1 |
Advance Billling 2 |
357 |
Advance Email channel |
Passed
|
Content is ok and received once, kindly confirm what is DSL modem" and IPTV is mentioned twice |
WCT |
01-Dec-2025 |
|
| 1 |
Advance Billling 2 |
135 |
Create a Modify Order for shifting from Postpaid to Advance with user that has rights. Select "First of Next Month" as the option and submit the order. Verify if order is going to the new step and it is locked with no changes allowed. |
Passed
|
5:15pm Monitoring should be required for its status |
IBM |
01-Dec-2025 |
|
| 1 |
Advance Billling 2 |
404 |
Postpaid SMS channel |
Passed
|
nil |
WCT |
28-Nov-2025 |
|
| 1 |
Advance Billling 2 |
343 |
Advance SMS channel by OCR |
Passed
|
Dynamic value need to be chnaged from PTCL to PTCL DSL or PTCL Copper |
WCT |
28-Nov-2025 |
|
| 1 |
Advance Billling 2 |
351 |
Advance Whatsapp Channel by OCR |
Passed
|
nor copper customers, the business team will decide the dynamic value.il |
WCT |
28-Nov-2025 |
|
| 1 |
Advance Billling 2 |
347 |
Advance Email Channel by OCR |
Passed
|
SMS was received with the same content, but the email was received with different |
WCT |
28-Nov-2025 |
|
| 1 |
Advance Billling 2 |
406 |
Postpaid Email Channel |
Passed
|
nil |
WCT |
28-Nov-2025 |
|
| 1 |
Advance Billling 2 |
408 |
Postpaid Whatsapp Channel |
Passed
|
nil |
WCT |
28-Nov-2025 |
|
| 1 |
Advance Billling 2 |
64 |
Check message sent by creating Postpaid Change of Internet Price Plan (Downgrade)
? Order Type: Modify Order
? Sub Type / Detail: Change of Internet Price Plan (downgrade)
? Nature of Billing: Postpaid
? Order Status: Complete |
Passed
|
nil |
IBM |
28-Nov-2025 |
|
| 1 |
Advance Billling 2 |
65 |
Same Above |
Passed
|
nil |
IBM |
28-Nov-2025 |
|
| 1 |
Advance Billling 2 |
68 |
Check message sent by creating Advance Change of Internet Price Plan (Downgrade)
? Order Type: Modify Order
? Sub Type / Detail: Change of Internet Price Plan (Downgrade)
? Nature of Billing: Advance
? Order Status: Complete |
Passed
|
nil |
IBM |
28-Nov-2025 |
|
| 1 |
Advance Billling 2 |
69 |
Same Above |
Passed
|
nil |
IBM |
28-Nov-2025 |
|
| 1 |
Advance Billling 2 |
42 |
WhatsApp Communication Enable/Disable |
Passed
|
Kindly advise the procedure for bulk disabling the communication services (Email, SMS, WhatsApp) |
IBM |
28-Nov-2025 |
|
| 1 |
Advance Billling 2 |
100 |
Bolt-on Expiry SMS for FOC and Limited validity (validity less than 10 years) |
Passed
|
nil |
IBM |
28-Nov-2025 |
|
| 1 |
Advance Billling 2 |
127 |
Create a Copper triple play order with ATV and verify the tax calculator service. It should be able to calculate the prices and tax for ATV products along with existing products. Verify the Payment step. |
Passed
|
nil |
IBM |
28-Nov-2025 |
|
| 1 |
Advance Billling 2 |
125 |
Create a Copper triple play order with STB and payment mode is installment and verify the tax calculator service. It should be able to calculate the prices and tax for STB products along with existing products. Verify the Payment step. |
Passed
|
nil |
IBM |
28-Nov-2025 |
|
| 1 |
Advance Billling 2 |
85 |
Same Above |
Passed
|
nil |
IBM |
28-Nov-2025 |
|
| 1 |
Advance Billling 2 |
104 |
Check message sent by creating New Order for VAS Activation - Advance
? Order Type : New Order
? Sub Type / Detail: VAS Addition (Action-Add)
? Nature of Billing: Advance
? Order Status: Complete |
Passed
|
nil |
IBM |
28-Nov-2025 |
|
| 1 |
Advance Billling 2 |
105 |
Same Above |
Passed
|
nil |
IBM |
28-Nov-2025 |
|
| 1 |
Advance Billling 2 |
327 |
WhatsApp will be valited with Same SMS text |
Passed
|
nil |
IBM |
28-Nov-2025 |
|
| 1 |
Advance Billling 2 |
328 |
WhatsApp will be valited with Same SMS text |
Passed
|
nil |
IBM |
28-Nov-2025 |
|
| 1 |
Advance Billling 2 |
331 |
WhatsApp will be valited with Same SMS text |
Passed
|
nil |
IBM |
28-Nov-2025 |
|
| 1 |
Advance Billling 2 |
332 |
WhatsApp will be valited with Same SMS text |
Passed
|
nil |
IBM |
27-Nov-2025 |
|
| 1 |
Advance Billling 2 |
330 |
WhatsApp will be valited with Same SMS text |
Passed
|
nil |
IBM |
27-Nov-2025 |
|
| 1 |
Advance Billling 2 |
326 |
WhatsApp will be valited with Same SMS text |
Passed
|
nil |
IBM |
27-Nov-2025 |
|
| 1 |
Advance Billling 2 |
106 |
Check message sent by creating New Order for VAS Activation - Postpaid
? Order Type : New Order
? Sub Type / Detail: VAS Addition (Action-Add)
? Nature of Billing: Postpaid
? Order Status: Complete |
Passed
|
needs to be verified along with SHOQ, as it is dependent on the same validation flow |
IBM |
27-Nov-2025 |
|
| 1 |
Advance Billling 2 |
107 |
Same Above |
Passed
|
nil |
IBM |
27-Nov-2025 |
|
| 1 |
Advance Billling 2 |
110 |
Check message sent by creating Modify Order for VAS Activation - Postpaid
? Order Type : Modify Order
? Sub Type / Detail: VAS Addition (Action-Add)
? Nature of Billing: Postpaid
? Order Status: Complete |
Passed
|
nil |
IBM |
27-Nov-2025 |
|
| 1 |
Advance Billling 2 |
111 |
Same Above |
Passed
|
nil |
IBM |
27-Nov-2025 |
|
| 1 |
Advance Billling 2 |
86 |
Check message sent by creating Modify Order for Bolt-On Deactivation - Postpaid
? Order Type : Modify Order
? Sub Type / Detail: Bolt-On Deletion (Action-Delete)
? Nature of Billing: Postpaid
? Order Status: Complete |
Passed
|
nil |
IBM |
27-Nov-2025 |
|
| 1 |
Advance Billling 2 |
87 |
Same Above |
Passed
|
nil |
IBM |
27-Nov-2025 |
|
| 1 |
Advance Billling 2 |
92 |
Bolt-on Activation SMS for FOC and Limited validity (validity less than 10 years) |
Passed
|
nil |
IBM |
27-Nov-2025 |
|
| 1 |
Advance Billling 2 |
102 |
Bolt-on Expiry SMS for Paid and Limited validity (validity less than 10 years) |
Passed
|
nil |
IBM |
27-Nov-2025 |
|
| 1 |
Advance Billling 2 |
34 |
SR is Open/Pending
SR will keep open once CBS API send failure |
Passed
|
The SRs should be look after who remain on pending statue due to an error |
IBM |
27-Nov-2025 |
|
| 1 |
Advance Billling 2 |
39 |
SMS text is configurable (Static text) |
Passed
|
nil |
IBM |
27-Nov-2025 |
|
| 1 |
Advance Billling 2 |
40 |
Email text is configurable (Static text) |
Passed
|
nil |
IBM |
27-Nov-2025 |
|
| 1 |
Advance Billling 2 |
37 |
Configurable Charges for all above use cases of Return STB/ATV |
Passed
|
nil |
IBM |
27-Nov-2025 |
|
| 1 |
Advance Billling 2 |
32 |
Amount to be adjusted in Next bill |
Passed
|
The adjusted amount is not displaying on the invoice. It should be displayed on the invoice. |
IBM |
27-Nov-2025 |
|
| 1 |
Advance Billling 2 |
2 |
Create a New Order and check if Nature of Billing is set to Advance based on Division that is not included in the criteria list.
Example :
F8 Division is not set for advance so in this case Advance billing feature will not be given to customer. |
Passed
|
nil |
IBM |
27-Nov-2025 |
|
| 1 |
Advance Billling 2 |
3 |
Create a New Order and check if Nature of Billing is set to Postpaid based on Division that is not included in the criteria list. |
Passed
|
nil |
IBM |
27-Nov-2025 |
|
| 1 |
Advance Billling 2 |
5 |
Create a Modify Order and check if Nature of Billing is set to Advance based on Division that is not included in the criteria list.
Example :
F8 Division is not set for advance so in this case Advance billing feature will not be given to customer. |
Passed
|
nil |
IBM |
27-Nov-2025 |
|
| 1 |
Advance Billling 2 |
6 |
Create a Modify Order and check if Nature of Billing is set to Postpaid based on Division that is not included in the criteria list. |
Passed
|
nil |
IBM |
27-Nov-2025 |
|
| 1 |
Advance Billling 2 |
14 |
Create an SR to verify Return STB (Return STB/ATV with all accessories) for GPON. Verify response and charges |
Passed
|
nil |
IBM |
27-Nov-2025 |
|
| 1 |
Advance Billling 2 |
76 |
Check message sent by creating Modify Order for Bolt-On Activation - Postpaid
? Order Type : Modify Order
? Sub Type / Detail: Bolt-On Addition (Action-Add)
? Nature of Billing: Postpaid
? Order Status: Complete |
Passed
|
nil |
IBM |
27-Nov-2025 |
|
| 1 |
Advance Billling 2 |
77 |
Same Above |
Passed
|
nil |
IBM |
27-Nov-2025 |
|
| 1 |
Advance Billling 2 |
72 |
Check message sent by creating New Order for Bolt-On Activation - Postpaid
? Order Type : New Order
? Sub Type / Detail: Bolt-On Addition (Action-Add)
? Nature of Billing: Postpaid
? Order Status: Complete |
Passed
|
nil |
IBM |
27-Nov-2025 |
|
| 1 |
Advance Billling 2 |
73 |
Same Above |
Passed
|
nil |
IBM |
27-Nov-2025 |
|
| 1 |
Advance Billling 2 |
62 |
Check message sent by creating Postpaid Change of Internet Price Plan (Upgrade)
? Order Type: Modify Order
? Sub Type / Detail: Change of Internet Price Plan (upgrade)
? Nature of Billing: Postpaid
? Order Status: Complete |
Passed
|
nil |
IBM |
27-Nov-2025 |
|
| 1 |
Advance Billling 2 |
63 |
Same Above |
Passed
|
nil |
IBM |
27-Nov-2025 |
|
| 1 |
Advance Billling 2 |
407 |
Advance Whatsapp Channel |
Passed
|
nil |
WCT |
27-Nov-2025 |
|
| 1 |
Advance Billling 2 |
405 |
Advance Email Channel |
Passed
|
nil |
WCT |
27-Nov-2025 |
|
| 1 |
Advance Billling 2 |
402 |
Postpaid Whatsapp Channel |
Passed
|
nil |
WCT |
27-Nov-2025 |
|
| 1 |
Advance Billling 2 |
403 |
Advance SMS channel |
Passed
|
nil |
WCT |
27-Nov-2025 |
|
| 1 |
Advance Billling 2 |
398 |
Postpaid SMS channel |
Passed
|
nil |
WCT |
27-Nov-2025 |
|
| 1 |
Advance Billling 2 |
400 |
Postpaid Email Channel |
Passed
|
nil |
WCT |
27-Nov-2025 |
|
| 1 |
Advance Billling 2 |
362 |
Postpaid SMS channel |
Passed
|
nil |
WCT |
27-Nov-2025 |
|
| 1 |
Advance Billling 2 |
364 |
Postpaid Email channel |
Failed
|
The email was received, but product subscription details are missing |
WCT |
27-Nov-2025 |
|
| 1 |
Advance Billling 2 |
366 |
Postpaid Whatsapp channel |
Passed
|
nil |
WCT |
27-Nov-2025 |
|
| 1 |
Advance Billling 2 |
387 |
Advance Email Channel |
Passed
|
format need to be correct |
WCT |
26-Nov-2025 |
|
| 1 |
Advance Billling 2 |
385 |
Advance SMS channel |
Passed
|
nil |
WCT |
26-Nov-2025 |
|
| 1 |
Advance Billling 2 |
401 |
Advance Whatsapp Channel |
Passed
|
nil |
WCT |
26-Nov-2025 |
|
| 1 |
Advance Billling 2 |
399 |
Advance Email Channel |
Passed
|
Format of email is not correct |
WCT |
26-Nov-2025 |
|
| 1 |
Advance Billling 2 |
389 |
Advance Whatsapp Channel |
Passed
|
nil |
WCT |
26-Nov-2025 |
|
| 1 |
Advance Billling 2 |
397 |
Advance SMS channel |
Passed
|
nil |
WCT |
26-Nov-2025 |
|
| 1 |
Advance Billling 2 |
340 |
WhatsApp Text |
Passed
|
nil |
IBM |
26-Nov-2025 |
|
| 1 |
Advance Billling 2 |
66 |
Check message sent by creating Advance Change of Internet Price Plan (Upgrade)
? Order Type: Modify Order
? Sub Type / Detail: Change of Internet Price Plan (upgrade)
? Nature of Billing: Advance
? Order Status: Complete |
Passed
|
nil |
IBM |
26-Nov-2025 |
|
| 1 |
Advance Billling 2 |
67 |
Same Above |
Passed
|
nil |
IBM |
26-Nov-2025 |
|
| 1 |
Advance Billling 2 |
74 |
Check message sent by creating Modify Order for Bolt-On Activation - Advance
? Order Type : Modify Order
? Sub Type / Detail: Bolt-On Addition (Action-Add)
? Nature of Billing: Advance
? Order Status: Complete |
Passed
|
nil |
IBM |
26-Nov-2025 |
|
| 1 |
Advance Billling 2 |
75 |
Same Above |
Passed
|
nil |
IBM |
26-Nov-2025 |
|
| 1 |
Advance Billling 2 |
258 |
PTCL Owned
If Device is PTCL property |
Passed
|
nil |
IBM |
26-Nov-2025 |
|
| 1 |
Advance Billling 2 |
259 |
Customer Owned
If Device is Customer property |
Passed
|
nil |
IBM |
26-Nov-2025 |
|
| 1 |
Advance Billling 2 |
260 |
Availability of Button on siebel UI
Press button to get the response either PTCL Property or Customer Property |
Passed
|
nil |
IBM |
26-Nov-2025 |
|
| 1 |
Advance Billling 2 |
261 |
To be tested for ATV
IPTV devices will be ATV for this test case |
Passed
|
nil |
IBM |
26-Nov-2025 |
|
| 1 |
Advance Billling 2 |
262 |
To be tested for STB
IPTV devices will be STB for this test case |
Passed
|
nil |
IBM |
26-Nov-2025 |
|
| 1 |
Advance Billling 2 |
84 |
Check message sent by creating Modify Order for Bolt-On Deactivation - Advance
? Order Type : Modify Order
? Sub Type / Detail: Bolt-On Deletion (Action-Delete)
? Nature of Billing: Advance
? Order Status: Complete |
Passed
|
nil |
IBM |
26-Nov-2025 |
|
| 1 |
Advance Billling 2 |
33 |
SR is closed
SR will be created in Siebel
CBS will send Response via API with charges
Once successful response received from CBS , SR will be closed on Siebel |
Passed
|
nil |
IBM |
26-Nov-2025 |
|
| 1 |
Advance Billling 2 |
17 |
Create an SR to verify Return ATV (Return STB/ATV with remote and charger) for GPON. Verify response and charges |
Passed
|
nil |
IBM |
26-Nov-2025 |
|
| 1 |
Advance Billling 2 |
30 |
Create Admin SR |
Passed
|
nil |
IBM |
26-Nov-2025 |
|
| 1 |
Advance Billling 2 |
31 |
Drop down menu options available |
Passed
|
nil |
IBM |
26-Nov-2025 |
|
| 1 |
Advance Billling 2 |
41 |
WhatsApp text is configurable (Static text) |
Passed
|
nil |
IBM |
26-Nov-2025 |
|
| 1 |
Advance Billling 2 |
133 |
For a Customer Owned IPTV STB Equipment Asset, click on "Get IPTV Equipment Info" and verify the status of IPTV Equipment |
Passed
|
he system is returning incomplete statuses for certain cases where the IPTV status should be updated only after the billing process is completed. If the billing process is not finished, the status should not update. |
IBM |
26-Nov-2025 |
|
| 1 |
Advance Billling 2 |
134 |
For a PTCL Owned ATV Equipment Asset, click on "Get IPTV Equipment Info" and verify the status of IPTV Equipment |
Passed
|
The “Get IPTV Equipment Info” action should not require manual clicking. The device status must sync automatically, similar to how other services handle data synchronization.
This issue is applicable to Test Cases 133, 134, 258,259,260,261,262 : |
IBM |
26-Nov-2025 |
|
| 1 |
Advance Billling 2 |
294 |
Configure Due_date offset value |
Passed
|
nil |
IBM |
26-Nov-2025 |
|
| 1 |
Advance Billling 2 |
295 |
STB/ATV Virtual offer code & Price configuration |
Passed
|
nil |
IBM |
24-Nov-2025 |
|
| 1 |
Advance Billling 2 |
124 |
Create a GPON triple play order with multiple IPTV STBs and paymet mode is one time and verify the tax calculator service. It should be able to calculate the prices and tax for STB products along with existing products. Verify the Payment step. |
Passed
|
nil |
IBM |
24-Nov-2025 |
|
| 1 |
Advance Billling 2 |
126 |
Create a GPON triple play order with multiple IPTVs (1 with One time charges and Other with installment) with ATVs and verify the tax calculator service. It should be able to calculate the prices and tax for ATV products along with existing products. Verify the Payment step. |
Passed
|
1-333660567838 |
IBM |
24-Nov-2025 |
|
| 1 |
Advance Billling 2 |
38 |
Verify if it is allowed to Set the Commercial Name for a Package (for IT Ops team) |
Passed
|
nil |
IBM |
24-Nov-2025 |
|
| 1 |
Advance Billling 2 |
1 |
Create a New Order and check if Nature of Billing is set to Advance based on Division that is included in the criteria list. |
Passed
|
Whenever the configuration is enabled or disabled, there must be a conversation (message/notification) |
IBM |
24-Nov-2025 |
|
| 1 |
Advance Billling 2 |
13 |
Verify if it is allowed to Configure Division in the matrix (for IT Ops team) |
Passed
|
Verify if it is allowed to Configure Division in the matrix (for IT Ops team),A complete History Log must exist for all configuration changes. |
IBM |
24-Nov-2025 |
|
| 1 |
Advance Billling 2 |
363 |
Advance Email channel |
Failed
|
Email received but Email content and sequence Is not |
WCT |
24-Nov-2025 |
|
| 1 |
Advance Billling 2 |
199 |
Bill Run date is same as postpaid |
Passed
|
nil |
IBM |
24-Nov-2025 |
|
| 1 |
Advance Billling 2 |
200 |
Due date is different from postpaid |
Passed
|
nil |
IBM |
24-Nov-2025 |
|
| 1 |
Advance Billling 2 |
176 |
Billing month |
Passed
|
nil |
IBM |
24-Nov-2025 |
|
| 1 |
Advance Billling 2 |
177 |
Due Date |
Passed
|
nil |
IBM |
24-Nov-2025 |
|
| 1 |
Advance Billling 2 |
180 |
QR Code |
Passed
|
nil |
IBM |
24-Nov-2025 |
|
| 1 |
Advance Billling 2 |
181 |
QR Code lable |
Passed
|
nil |
IBM |
24-Nov-2025 |
|
| 1 |
Advance Billling 2 |
182 |
Front bill Ad left links |
Passed
|
nil |
IBM |
24-Nov-2025 |
|
| 1 |
Advance Billling 2 |
183 |
Front bill Ad right links |
Passed
|
nil |
IBM |
24-Nov-2025 |
|
| 1 |
Advance Billling 2 |
184 |
Backside bill Ad left links |
Passed
|
nil |
IBM |
24-Nov-2025 |
|
| 1 |
Advance Billling 2 |
185 |
Backside bill Ad right links |
Passed
|
nil |
IBM |
24-Nov-2025 |
|
| 1 |
Advance Billling 2 |
186 |
Payment channels clickable |
Passed
|
nil |
IBM |
24-Nov-2025 |
|