| CaseNo | UseCase | TNo | TestCase | Developed | Status | Action |
|---|---|---|---|---|---|---|
| 1 | Quality of Installation Survey through WhatsApp | 1 | CSR login with valid credentials | PTCL | Passed | |
| 1 | Quality of Installation Survey through WhatsApp | 2 | Verify Survey button visibility | PTCL | Passed | |
| 1 | Quality of Installation Survey through WhatsApp | 3 | Select Quality of Installation survey | PTCL | Passed | |
| 1 | Quality of Installation Survey through WhatsApp | 4 | Fetch customer data with valid PSTN | PTCL | Passed | |
| 1 | Quality of Installation Survey through WhatsApp | 5 | Enter mobile when PSTN not found | PTCL | Passed | |
| 1 | Quality of Installation Survey through WhatsApp | 6 | Verify WhatsApp default selection | PTCL | Passed | |
| 1 | Quality of Installation Survey through WhatsApp | 7 | Send survey via WhatsApp | PTCL | Passed | |
| 1 | Quality of Installation Survey through WhatsApp | 8 | Send survey via SMS | PTCL | Passed | |
| 1 | Quality of Installation Survey through WhatsApp | 9 | Submit Quality of Installation survey | PTCL | Passed | |
| 1 | Quality of Installation Survey through WhatsApp | 10 | Remarks mandatory when No selected | PTCL | Passed | |
| 1 | Quality of Installation Survey through WhatsApp | 11 | Prevent duplicate survey submission | PTCL | Passed |